Latimer Health Centre
Great! (70 reviews)
Great! (70 reviews)
The practice demonstrates strong clinical care and a welcoming environment that appeals to many patients. Appointment booking is consistently straightforward and efficient, with availability typically on the same day or following day. Reception staff are frequently praised for their courtesy, helpfulness, and genuine warmth, though some patients have reported inconsistent experiences at the front desk. Clinical consultations are generally characterised by attentive listening, thorough questioning, and professional communication, with several patients noting that clinicians take adequate time to address concerns and involve them in care decisions.
Variability in clinician approach represents a notable pattern across feedback. While many patients describe excellent clinical experiences with strong knowledge and compassionate care, others report rushed consultations or dismissive behaviour during appointments. Communication responsiveness is generally positive, with prompt call handling and efficient coordination of referrals and prescriptions. The practice environment is described as clean, spacious, and welcoming, and the team demonstrates a proactive approach to patient care including preventative health measures.
Waiting times for specialist referrals have been identified as a limitation, with some patients experiencing considerable delays before initial appointments and procedures. Despite this external constraint, the practice maintained good communication throughout the waiting period. Overall, the service stands out within the local area for its organisation, efficiency, and commitment to patient wellbeing, though experiences vary depending on which clinician is seen.
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The practice demonstrates strong clinical care and a welcoming environment that appeals to many patients. Appointment booking is consistently straightforward and efficient, with availability typically on the same day or following day. Reception staff are frequently praised for their courtesy, helpfulness, and genuine warmth, though some patients have reported inconsistent experiences at the front desk. Clinical consultations are generally characterised by attentive listening, thorough questioning, and professional communication, with several patients noting that clinicians take adequate time to address concerns and involve them in care decisions.
Variability in clinician approach represents a notable pattern across feedback. While many patients describe excellent clinical experiences with strong knowledge and compassionate care, others report rushed consultations or dismissive behaviour during appointments. Communication responsiveness is generally positive, with prompt call handling and efficient coordination of referrals and prescriptions. The practice environment is described as clean, spacious, and welcoming, and the team demonstrates a proactive approach to patient care including preventative health measures.
Waiting times for specialist referrals have been identified as a limitation, with some patients experiencing considerable delays before initial appointments and procedures. Despite this external constraint, the practice maintained good communication throughout the waiting period. Overall, the service stands out within the local area for its organisation, efficiency, and commitment to patient wellbeing, though experiences vary depending on which clinician is seen.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
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Gilberto M.
one year ago
Excellent!
Friendly staff with no waiting around
I had an excellent experience at this practice. The service was welcoming and professional, with no waiting time issues. I am grateful to the entire team for their care.
Ian M.
one year ago
Excellent!
Reception staff made me feel genuinely welcome
I have been a patient at this practice for several years and would certainly suggest it to others. The service has notably enhanced over the past couple of years, with the entire team including reception, clinical staff, and medical professionals being consistently welcoming and supportive.
Monalisa W.
one year ago
Great!
Staff were courteous and efficient throughout
Visits to this practice are consistently positive. The team demonstrates courtesy, helpfulness, and efficiency on every occasion.
Evie R.
one year ago
Excellent!
Felt listened to and problems actually resolved
I have been a patient at this practice for some time now and have found my interactions with the entire team to be excellent. I consistently feel heard and understood, and my concerns have either been addressed or are being actively managed.
Rich B.
one year ago
Bad!
Misdiagnosis concerns and unsafe prescribing practices
I had concerning experiences with the care received at this practice, including instances where I felt the diagnoses provided were not accurate and the medications suggested did not seem appropriate for my situation. I would recommend being cautious when attending appointments here.
Eyes D.
one year ago
Excellent!
Receptionist helped me feel calm and supported
The receptionist provided excellent service and helped me feel at ease before my appointment with the clinician. I was very pleased with the welcoming and supportive approach I received.
Jemima O.
one year ago
Excellent!
Felt truly listened to and understood
The clinician demonstrated excellent understanding and provided genuinely helpful support throughout the appointment.
Natalie M.
one year ago
Excellent!
Felt genuinely listened to during appointment
The healthcare provider at this practice is excellent, demonstrating genuine concern for patient wellbeing and health outcomes.
Paul F.
one year ago
Excellent!
Finally felt properly listened to
I'm genuinely pleased with the service provided 🥰🥰🥰🥰
Batool S.
one year ago
Excellent!
Felt truly listened to and supported
The healthcare professional I saw was wonderful and provided me with excellent support throughout my care ❤️