Lavender Hill Group Practice

Thorough appointment and helpful medication review

Had a very pleasant experience during my appointment. The consultation was thorough and positive, with a comprehensive discussion of my medications and a detailed examination. I found the healthcare provider to be very good and would certainly recommend this practice to others.

Friendly reception staff made the visit worthwhile

An excellent medical practice

Helpful staff sorted me out with extra support

I was enrolled in a smoking cessation programme during a visit for a routine blood test. I'm very satisfied with this outcome.

Friendly staff made me feel welcome

Excellent experience, very friendly and helpful team members and clinicians.

Efficient appointment from start to finish

Streamlined, comprehensive and pleasant visit

Friendly reception staff made booking easy

Excellent healthcare practice!

Kind and helpful consultation experience

The healthcare professional I visited was exceptionally compassionate and provided excellent support.

Felt listened to and genuinely cared for

Another caring experience from a lovely healthcare professional.

Online booking system works really well

This is an excellently managed practice. The clinical staff demonstrate thoughtfulness and professionalism in their approach. Same-day availability is offered for urgent matters, though standard appointments may involve some waiting time. The online booking system is efficient and user-friendly. The healthcare assistant provides exceptionally compassionate and meticulous care, demonstrating genuine competence in their role.

Felt listened to and well supported

Excellent medical professionals, excellent overall experience

Happy with the surgery's consistent care

I have consistently been satisfied with this medical practice.

Kind pharmacist who took time to explain

Visited the pharmacy service at the practice and found the staff member to be considerate and helpful with clear explanations.

Reception team made me feel genuinely heard

This is an exceptional medical practice. I have numerous reasons to believe this surgery merits recognition beyond the highest standard rating. The entire team, spanning from front desk personnel through clinical staff to management, demonstrates impressive qualifications, professionalism and empathy. I would hope that other practices in the area could aspire to achieve similar standards.

Staff took time to explain my symptoms

My experiences with this general practice have been positive, particularly regarding the willingness of staff to help patients understand their health concerns. The clinical team, nursing staff, and administrative personnel have all contributed to a good experience. I agree with other feedback that the nursing team are excellent, consistently following up with patients and ensuring we receive attentive care delivered with compassion and empathy. The staff have consistently shown a readiness to assist. I hope they continue to provide such quality care in their roles.

Felt respected and kept informed throughout

Absolutely brilliant my wife and I have always been treated with respect and the healthcare professional I saw was very professional, kept me informed throughout the appointment and made me feel very valued.

Staff were polite and genuinely helpful throughout

The team members have consistently demonstrated politeness and helpfulness throughout my visits. The clinical staff have proven to be both efficient and well-informed. They have provided care to myself and my family members over an extended period. I would strongly encourage others to consider this practice.

Friendly practice that listens to patients

Wonderful local medical practice! Grateful for the continued support!

Felt listened to and well treated

An excellent visit with outstanding quality of care provided.

Felt listened to during difficult time

I was seen promptly and the healthcare professional demonstrated professionalism throughout the appointment. They encouraged me to schedule a follow-up review for my respiratory condition and took care to verify that I was managing my medications correctly. They were also compassionate and attentive when discussing a recent loss I had experienced, showing genuine concern and taking time to listen.

Reception staff were helpful and efficient

The entire experience, from initial check-in through to the clinical consultation, was handled in a smooth and competent manner.