Limelight Health And Wellbeing Hub

Dangerous medical care endangers patient's health

Medical professionals incorrectly dispensing prescriptions. Unavailable for follow-up consultations even after administering potentially harmful medication, compromising patient safety.

Terrible healthcare with zero compassion or service

Utterly frustrating! Complete disregard for patient well-being. Absolutely no communication - calls go unanswered, scheduling is impossible with wait periods stretching to weeks. Medical staff are unprofessional, with doctors and front desk personnel abruptly terminating phone conversations. The reception team displays shocking insensitivity, mockingly giggling at patients experiencing health concerns.

Terrible healthcare experience with unhelpful doctor

These medical professionals are absolutely the worst in the entire UK. Steer clear. Dr Tanya Beaumont seemed desperate to rush me out of the consultation. She completely disregarded my health concerns and hastily prescribed medications that had zero relevance to my actual condition. She even candidly acknowledged that the NHS merely masks symptoms instead of addressing underlying health issues. For approximately 8 months, I've been bounced around by Limelight, with A&E redirecting me back and forth, and specialists scheduling referrals on absurdly long 14-month waiting lists that inexplicably get cancelled. Throughout this entire period, my medical situation has seen absolutely no improvement. This will definitely be my final interaction with this practice. As I'm composing this review, I've just received a message from Dr Tanya Beaumont indicating she's prescribed an entirely different medication that bears no resemblance to what we discussed during this morning's appointment! Completely unacceptable!

Terrible service and long wait times

Steer clear of this medical clinic. My spouse endured more than 60 minutes waiting for his planned consultation, only to be informed that the physician was occupied and his appointment needed to be rearranged. This situation is completely unacceptable!

Fantastic service with caring and professional staff

I've been a customer for 4 years now, and I genuinely want to highlight the exceptional service I've experienced throughout this time. The entire team has consistently demonstrated remarkable helpfulness. From my personal observations, I've witnessed how reception staff endure unfair treatment from some individuals, despite the fact that they are simply attempting to perform their professional duties diligently.

Heartbreaking lack of care for dementia patients

Dementia patients are severely lacking in available support systems and resources to help them navigate their challenging condition.

Frustrating wait and disappointing medical experience

The scheduling process is frustratingly prolonged and falls short of meeting expectations.

Terrible service and zero communication from medical practice

Absolutely terrible general practitioner - their communication is nonexistent, and they consistently ignore incoming calls.

Frustrating medical experience with terrible communication

After my surgical procedure three months back, my surgeon dispatched a recommendation for medication. Despite this, I was forced to repeatedly contact the clinic and voice my frustration before finally receiving the prescribed treatment. The entire process was utterly disorganized and completely unacceptable.

Worst product ever, absolutely terrible

Could I give this product a rating lower than the minimum possible? Because it absolutely deserves that.

Compassionate doctor eased my worries perfectly

I was grateful for the prompt scheduling of my appointment and the Doctor who was incredibly kind and supportive, helping to alleviate my concerns. During such challenging and anxiety-inducing circumstances, this compassionate care was truly valuable.

Worst medical experience of my life

Completely ineffective general practitioner.

Terrible experience with unprofessional and slow service

Absolutely terrible service. The management shows no interest in making things better. Despite having a scheduled appointment near 9 AM, you're still stuck waiting for an excessive amount of time. Each recent visit has involved being kept waiting for over 40 minutes. Their customer service is completely unacceptable.

Worst medical practice ever avoid at all costs

Absolutely terrible service with an incredibly long wait time just to schedule an appointment. They persistently direct you to their website, which they clearly never monitor or update. I strongly advise against using this practice—you'll waste countless hours trying to get seen. Look for a different healthcare provider that actually values patient communication and accessibility.

Terrible service and unhelpful customer support

They never received a call They provided no satisfactory responses, complete nonsense regarding well-being. I wanted to give zero stars but no such option was available

Terrible medical service with endless frustrating delays

This medical practice is far from satisfactory. Getting an appointment is incredibly challenging, and my GP seems practically nonexistent. On three separate occasions, while attempting to book an appointment, their system has crashed in less than three minutes. When I've called to schedule a slot, I was dismissed and told to retry the following morning. This approach is completely unacceptable, especially for patients needing urgent medical attention. They're clearly overwhelmed with too many patients and insufficient medical staff, causing patients to suffer needlessly. Their communication is abysmal - they promise callback, which can take up to three days, demonstrating a total lack of patient care. This situation has persisted for years, with seemingly no intention to improve. The pharmacy side is equally problematic. I've actually transferred to another chemist because they consistently fail to stock complete medication orders. Despite having computerized systems, there's zero coordination between doctors and pharmacists. A doctor will declare medication is ready, but the pharmacy claims they haven't received the prescription, leaving patients in perpetual limbo. This entire system desperately needs immediate overhaul. Absolutely deserving of one star.

Mediocre cafe with some redeeming qualities

The cafe is passable, earning a bonus star from me, but the rest of their offerings are completely pointless

Terrible experience with frustrating shipping delays

Painfully sluggish and completely undependable service

Terrible medical experience with unprofessional staff everywhere

A disastrous surgical experience marked by total patient neglect. The physicians appear incompetent and consistently demonstrate a cavalier attitude, rushing through consultations with an evident desire to expedite patient interactions. Each medical professional seems more interested in rapid patient turnover than providing quality care. The front desk staff exhibits alarming communication deficiencies, becoming visibly agitated when challenged about their lack of clarity. The entire facility presents a facade of professionalism that crumbles upon closer inspection, giving the impression of being nothing more than a bureaucratic cash grab. Despite an attractive exterior, the internal operations are fundamentally broken, with no genuine commitment to patient welfare or medical excellence.

Terrible healthcare practice with dangerous communication failures

This organization demonstrates complete professional ineptitude and fails to meet basic standards. I've experienced referrals being completely neglected and ultimately transmitted a staggering 11 months behind schedule. Their referral processing mechanism is fundamentally broken, with requests seemingly randomly assessed by clinicians, and a glaring communication breakdown where front desk staff consistently provide incorrect information. They offer no constructive guidance or meaningful assistance, which unfairly overshadows the rare staff members who actually demonstrate exceptional commitment.