Lunesdale Surgery
Excellent! (6 reviews)
Excellent! (6 reviews)
All reviews express strong satisfaction with practice experience. Patients report positive experiences with appointment access, including rapid telephone booking and timely face to face follow up.
Staff communication and listening skills are consistently praised. Patients describe feeling heard, respected and receiving comprehensive assessment. Overall sentiment is highly positive with no complaints raised across any review.
Appointment
Reception
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Respect
Seen on time
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All reviews express strong satisfaction with practice experience. Patients report positive experiences with appointment access, including rapid telephone booking and timely face to face follow up.
Staff communication and listening skills are consistently praised. Patients describe feeling heard, respected and receiving comprehensive assessment. Overall sentiment is highly positive with no complaints raised across any review.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
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Adam G.
one year ago
Excellent!
Felt listened to during my appointment
The standard of care provided at this practice is excellent!
Francis H.
one year ago
Excellent!
Professional team member listened carefully to concerns
Attended the surgery recently. A wonderful, professional member of the team listened carefully and thoughtfully to my concerns regarding my health. They provided excellent advice, which I intend to follow carefully and do my best to implement. Five star treatment.
Tom M.
2 years ago
Excellent!
Quick response when it mattered most
I have received excellent care at this practice. When I called with concerning symptoms, I was able to have a telephone appointment very quickly. I was then seen face-to-face shortly after, received a comprehensive assessment, and was provided with appropriate treatment. Outstanding service.
Laura C.
2 years ago
Excellent!
Staff took time to listen and care
Excellent staff members who demonstrate genuine compassion and empathy, qualities that prove invaluable in healthcare settings. There's something reassuring about feeling heard and treated with respect. No complaints whatsoever!
Bruce B.
4 years ago
Excellent!
Friendly reception made the visit pleasant
Excellent practice with nothing to fault.
Penge T.
8 years ago
Excellent!
Reception staff helped me through a crisis
I experienced a health concern that was quite serious, but the team at the practice provided excellent support and care throughout. I'm grateful for their help and feel much better now.