Patient Experience Summary

The practice demonstrates consistently strong performance across clinical procedures and patient interactions. Blood draws and medical consultations are frequently described as painless and skillfully executed, with patients particularly appreciating the gentle technique and professional approach during these procedures. Reception and appointment booking processes are noted as seamless and efficient, with minimal waiting times and punctual scheduling. Staff courtesy and responsiveness emerge as defining characteristics, with patients highlighting warm, welcoming interactions and attentive communication throughout their visits. Nursing and clinical staff are recognised for compassionate care, particularly when managing patient anxiety or providing detailed procedural guidance. The practice environment is described as supportive and accommodating, with teams going beyond standard service expectations.

A small number of reviews raise concerns about disrespectful interactions and unhelpful service experiences, indicating inconsistency in staff conduct on occasion. These negative accounts contrast sharply with the predominant feedback pattern. Overall, the practice receives strong endorsement for professional clinical care, accessible appointment processes, and a patient-centred approach that prioritises reassurance and clear communication. Patients consistently report feeling valued and at ease during their visits, with particular praise for the continuity of care and the practice's commitment to patient wellbeing.

Appointment

86.75 %
Excellent

Reception

87.50 %
Excellent

Cleanliness

85.00 %
Excellent

Care

89.20 %
Excellent

Respect

89.85 %
Excellent

Seen on time

87.30 %
Excellent

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IA

Ihsan A. Google 9 months ago

Rating

Excellent!

Compassionate care from a skilled diabetes specialist

I visited for my diabetes consultation with Mr. Arun, who was incredibly welcoming and made me feel completely at ease. The overall guest experience was excellent and comfortable.

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MK

Manj K. Google 9 months ago

Rating

Excellent!

Arun made my blood test a breeze

Met Arun during my blood draw appointment, and he was absolutely outstanding. His gentle approach completely calmed my nerves, and the procedure was surprisingly painless. What an exceptional healthcare professional.

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JG

Jesse G. Google 9 months ago

Rating

Excellent!

Anita sayer's gentle and friendly blood test

Extremely mild-mannered. Welcoming Anita Sayer underwent a blood draw

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ZU

Zaheer U. Google 9 months ago

Rating

Excellent!

Compassionate care from diabetes specialist mr arun

I met with Mr Arun for my diabetes checkup, and he attentively addressed my concerns while providing guidance on managing my lifestyle. The appointment started precisely as scheduled, and the reception team was exceptionally supportive, delivering an outstanding overall experience.

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MS

Mazz S. Google 9 months ago

Rating

Excellent!

Painless blood test with caring and professional staff

I underwent a blood draw at this facility, and the staff was exceptionally friendly, with Dr. Arun being particularly outstanding. The procedure was so skillfully performed that I barely noticed any discomfort during the blood test.

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KG

Kiran G. Google 9 months ago

Rating

Excellent!

Painless and professional blood test experience

My blood draw session with Arun Konar was excellent - the procedure was completely painless and went smoothly from start to finish.

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KB

Kulwant B. Google 9 months ago

Rating

Excellent!

Compassionate doctor with excellent diabetes care support

I received exceptional care from Dr. Arun during my diabetes consultation and blood work. He provided valuable guidance on managing my lifestyle and health. The entire staff was incredibly supportive and professional, delivering top-notch service throughout my visit.

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DH

Dal H. Google 9 months ago

Rating

Excellent!

Compassionate professional made my medical visit painless

During my visit for blood work and a smear test with Anila Saher, I was quite anxious due to my needle phobia. However, Anila's compassionate approach and skillful technique helped calm my nerves, especially after I shared my previous challenging medical experiences.

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KP

Komal P. Google 9 months ago

Rating

Excellent!

Compassionate nurse made my medical tests comfortable

During my recent visit to Manor Park Medical Center in Slough for my blood and cervical screening, I was attended to by Anila Sahar. She was incredibly kind and compassionate, which made a significant difference in my experience. As this was my first cervical exam and I was feeling anxious, Anila was wonderfully supportive and helped me feel at ease. Her gentle approach and encouraging manner helped calm my nerves. Additionally, the reception staff provided excellent service. I would absolutely recommend this medical center to everyone seeking professional and caring healthcare. Many thanks.

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PP

Palak P. Google 9 months ago

Rating

Excellent!

Compassionate nurse made smear test comfortable and easy

I visited practice nurse Anila Sahar for my initial cervical screening, and she was incredibly helpful. Being my first smear test, I felt quite anxious, but she provided comprehensive details about the procedure and effectively calmed my nerves. She explained everything thoroughly and made me feel completely at ease. Overall, it was a positive and comfortable experience that helped alleviate my initial apprehension.

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MA

Mahak A. Google 9 months ago

Rating

Excellent!

Exceptional customer service from a true professional

Exceptional customer service from Arun Konar - incredibly swift and compassionate!

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TK

Tahira K. Google 9 months ago

Rating

Excellent!

Compassionate doctor provides excellent personalized care

Visited Dr. Anila Saher for some medical tests and a comprehensive health screening. The entire experience was incredibly soothing, and I felt completely at ease throughout the examination.

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IK

Imran K. Google 9 months ago

Rating

Excellent!

Friendly nurse made blood draw a breeze

I visited for a blood draw with nurse Arun, who demonstrated exceptional care and professionalism. His gentle approach made the experience comfortable, and I'm thoroughly satisfied with the quality of service he provided.

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SG

Sneha G. Google 9 months ago

Rating

Excellent!

Arun made my blood test painless and smooth

I visited the clinic for an appointment with Arun, and the entire staff was exceptional. Arun, in particular, drew my blood with such skill that I didn't feel any discomfort. He was incredibly supportive and provided outstanding service throughout my visit.

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SK

Sans K. Google 9 months ago

Rating

Excellent!

Exceptional phlebotomist with gentle and caring touch

Dr. Konar was wonderful. Excellent visit. Completely painless blood draw. Extremely welcoming and kind.

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AN

Arfa N. Google 9 months ago

Rating

Excellent!

Smooth and professional blood test by arun konar

Dr. Konar performed my blood draw, and I was thoroughly satisfied with the entire process. I highly recommend his professional service and give it a perfect rating.

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RM

Reveena M. Google 9 months ago

Rating

Excellent!

Friendly and professional phlebotomist makes testing easy

Dr. Konar provided excellent service. His communication was clear, and he made me feel at ease during the blood draw procedure. I appreciate his professionalism.

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MJ

Musa J. Google 9 months ago

Rating

Excellent!

Professional and friendly gp with exceptional service

I visited this medical practice recently, and it was truly delightful. The entire staff is incredibly supportive and accommodating. Appointments are scheduled punctually, and I was particularly impressed by Mr. Arun, who demonstrated exceptional professionalism and kindness. I sincerely hope he continues to excel in his role.

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AK

Akashdeep K. Google 9 months ago

Rating

Excellent!

Great nurse makes registration process smooth

I visited for a consultation with Nurse Anila Saher, who handled the registration process with great warmth and provided us with comprehensive and helpful details.

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KA

Kash A. Google 9 months ago

Rating

Excellent!

Compassionate hero saves the day with care

Nilakshi, the paramedic, was incredibly compassionate and wonderfully caring during our interaction.

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Practice Response Rate
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About the GP

  • Accepts all feedback, both positive and negative.

Contact Information

  • 01753 539991
  • Manor Park Medical Centre 2 Lerwick Drive Off Granville Avenue Slough, Berkshire SL1 3XU

Patient Experience Summary

The practice demonstrates consistently strong performance across clinical procedures and patient interactions. Blood draws and medical consultations are frequently described as painless and skillfully executed, with patients particularly appreciating the gentle technique and professional approach during these procedures. Reception and appointment booking processes are noted as seamless and efficient, with minimal waiting times and punctual scheduling. Staff courtesy and responsiveness emerge as defining characteristics, with patients highlighting warm, welcoming interactions and attentive communication throughout their visits. Nursing and clinical staff are recognised for compassionate care, particularly when managing patient anxiety or providing detailed procedural guidance. The practice environment is described as supportive and accommodating, with teams going beyond standard service expectations.

A small number of reviews raise concerns about disrespectful interactions and unhelpful service experiences, indicating inconsistency in staff conduct on occasion. These negative accounts contrast sharply with the predominant feedback pattern. Overall, the practice receives strong endorsement for professional clinical care, accessible appointment processes, and a patient-centred approach that prioritises reassurance and clear communication. Patients consistently report feeling valued and at ease during their visits, with particular praise for the continuity of care and the practice's commitment to patient wellbeing.

Appointment

86.75 %
Excellent

Reception

87.50 %
Excellent

Cleanliness

85.00 %
Excellent

Care

89.20 %
Excellent

Respect

89.85 %
Excellent

Seen on time

87.30 %
Excellent
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