Patient Experience Summary

The practice demonstrates consistently strong performance across clinical procedures and patient interactions. Blood draws and medical consultations are frequently described as painless and skillfully executed, with patients particularly appreciating the gentle technique and professional approach during these procedures. Reception and appointment booking processes are noted as seamless and efficient, with minimal waiting times and punctual scheduling. Staff courtesy and responsiveness emerge as defining characteristics, with patients highlighting warm, welcoming interactions and attentive communication throughout their visits. Nursing and clinical staff are recognised for compassionate care, particularly when managing patient anxiety or providing detailed procedural guidance. The practice environment is described as supportive and accommodating, with teams going beyond standard service expectations.

A small number of reviews raise concerns about disrespectful interactions and unhelpful service experiences, indicating inconsistency in staff conduct on occasion. These negative accounts contrast sharply with the predominant feedback pattern. Overall, the practice receives strong endorsement for professional clinical care, accessible appointment processes, and a patient-centred approach that prioritises reassurance and clear communication. Patients consistently report feeling valued and at ease during their visits, with particular praise for the continuity of care and the practice's commitment to patient wellbeing.

Appointment

86.75 %
Excellent

Reception

87.50 %
Excellent

Cleanliness

85.00 %
Excellent

Care

89.20 %
Excellent

Respect

89.85 %
Excellent

Seen on time

87.30 %
Excellent

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RA

Riyas A. Google 9 months ago

Rating

Excellent!

Compassionate nurse provides excellent healthcare support

My spouse visited the medical clinic to see Nurse Anila Saher, who was exceptionally caring and pleasant. We were thoroughly satisfied with the quality of care she provided.

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Bਔ

Bl ਔ. Google 9 months ago

Rating

Excellent!

Painless blood draw by skilled professional

Arun performed my blood draw with such skill that I barely noticed the needle's insertion. I appreciate his expertise and gentle technique.

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HN

Humaira N. Google 9 months ago

Rating

Excellent!

Compassionate nurse made my smear test comfortable

I visited nurse Anila Saher for a cervical screening, and my experience was exceptional. Her demeanor was incredibly kind and competent throughout the entire appointment. As this was my first such test, she provided comprehensive guidance, explaining each step with clarity and offering reassuring support. Her approach made me feel completely comfortable and well-informed. I am certain I will choose her for all my future screenings. She is truly an outstanding healthcare professional, and I am grateful for her excellent care.

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SD

Suresh D. Google 10 months ago

Rating

Excellent!

Painless blood draw with skilled professional

Despite my usual anxiety about blood draws, Arun skillfully located my vein without causing any discomfort. I'm truly grateful for his professional and gentle approach.

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SI

Sabbas I. Google 10 months ago

Rating

Excellent!

Friendly phlebotomist made my blood draw painless

The phlebotomist Arun made drawing my blood a comfortable and smooth process. He was professional and skillful, which helped me feel at ease during the procedure.

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RS

R S. Google 10 months ago

Rating

Excellent!

Friendly nurse made my diabetic checkup smooth

During my diabetic check-up, I was incredibly impressed by Mr Arun's skill and professionalism when drawing my blood. He was exceptionally kind and supportive throughout the process, which made the experience much more comfortable. I'm giving him a full 5-star rating for his outstanding service.

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AG

Avneet G. Google 10 months ago

Rating

Excellent!

Painless blood test with skilled professional

I visited Dr. Arun Konar's office for a blood draw, and the procedure was incredibly smooth. The phlebotomist was skilled, and I didn't experience any discomfort during the blood test. Highly satisfactory.

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KM

Khalid M. Google 10 months ago

Rating

Excellent!

Compassionate doctor helps manage my diabetes journey

During my diabetes consultation with Mr. Arun, I received valuable guidance on lifestyle modifications. He was incredibly personable and approachable, and the overall quality of care was outstanding.

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IC

It4uk C. Google 10 months ago

Rating

Bad!

Dangerous doctor destroyed my health and life

Dr. Kesar Sadhra recklessly discontinued my insulin treatment despite my diabetes, showing complete medical negligence. He disregarded my cholesterol levels and demonstrated extreme selfishness. His actions subsequently led to serious health complications including vision problems and a heart attack. I filed a complaint hoping to prevent similar harm to other patients, but my efforts were futile. He remains unrepentant and shameless about his dangerous medical decisions. I am enduring immense suffering because of his incompetence, and I sincerely hope my negative energy pursues him relentlessly. I strongly caution others to avoid registering with his medical practice.

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AK

Asad K. Google 10 months ago

Rating

Excellent!

Exceptional healthcare experience with caring professionals

Visited the health clinic accompanied by Arun, who provided excellent guidance on lifestyle modifications. The entire team, including reception staff, nurses, and doctors, were incredibly supportive and attentive. Overall, an outstanding healthcare experience with top-notch service.

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MB

M B. Google 10 months ago

Rating

Excellent!

Painless blood test with a friendly professional

I underwent a blood draw with Mr. Arun, who demonstrated exceptional skill and care. His approach was incredibly smooth and caused me no discomfort. He displayed a warm and welcoming demeanor, making the entire experience pleasant. I was thoroughly impressed by his professionalism and friendly attitude. The appointment was remarkably efficient, and I was actually seen earlier than my scheduled time, which was a delightful surprise.

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MS

Muhammad S. Google 10 months ago

Rating

Excellent!

Exceptional healthcare with friendly and efficient staff

My interactions with Manor Park Gp have consistently been excellent. Appointment scheduling is seamless with minimal waiting times. The entire team, including the responsive and supportive staff, is outstanding. Particularly noteworthy is Nilakshi from the paramedic team, along with all the doctors and personnel who provide exceptional assistance.

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MK

Miss K. Google 10 months ago

Rating

Excellent!

Compassionate doctor made my medical visit stress-free

Dr. Shahnaz Gill provided an exceptional experience during my medical tests. Her gentle demeanor and compassionate approach helped calm my nerves significantly. Despite feeling anxious about the blood draw and smear test, she made the entire process smooth and painless. Her kindness and professional manner truly put me at ease throughout the examination.

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SA

Sharjeel A. Google 10 months ago

Rating

Excellent!

Amazing doctor with compassionate care

I met with Mr. Arun and was thoroughly impressed by his demeanor. He came across as incredibly kind and went out of his way to assist me, providing exceptional customer service throughout our interaction.

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SS

Sonia S. Google 10 months ago

Rating

Excellent!

Arun's compassionate care made my medical visit easy

I'm writing this brief review to praise Arun Kanta's exceptional service. She was incredibly compassionate and made me feel completely at ease. The blood test and B12 injection were performed so skillfully that I experienced no discomfort whatsoever. Kudos to Arun for her outstanding care!

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DC

Deep C. Google 10 months ago

Rating

Excellent!

Great service from a wonderful agent

Anila demonstrated exceptional customer service, providing great assistance and flexibility during our interaction.

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RJ

Rajinder J. Google 10 months ago

Rating

Excellent!

Inspiring diabetes workshop for asian community health

I participated in a diabetes health seminar conducted by Dr Sadhra today. The presentation was exceptionally informative, and I firmly believe these sessions would be incredibly valuable if implemented across all primary care practices to raise awareness within the Asian community. Kudos to Dr Sadhra for organizing this event, and I appreciate being included in the program.

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RB

Raj B. Google 10 months ago

Rating

Excellent!

Empowering diabetes education with compassion and care

I recently participated in the diabetes educational seminar at Manor Park Medical Centre led by Dr. Sadhra, and I want to convey my sincere appreciation for the exceptional way the information was presented. Awareness & Understanding: The presentation offered comprehensive insights into Type 2 diabetes, illuminating its origins and consequences. Dr. Sadhra expertly translated intricate medical concepts into accessible language, creating an incredibly informative and compelling learning experience. Lifestyle & Prevention: I particularly appreciated the focus on lifestyle modifications — encompassing nutrition, physical activity, and daily habits — and how incremental, consistent adjustments can effectively prevent or manage the condition. The practical guidance shared felt genuinely useful and immediately implementable. Community & Cultural Relevance: What impressed me most was the nuanced approach to addressing the specific challenges faced by the Asian community, where Type 2 diabetes is particularly widespread. Dr. Sadhra approached this topic with remarkable compassion and cultural sensitivity, inspiring positive transformation without making anyone feel criticized. Overall Impact: This was far more than a standard medical presentation; it represented a meaningful commitment to community well-being through education and patient empowerment. I departed the session feeling significantly more knowledgeable, self-assured, and motivated to actively pursue improved personal health. I deeply thank Dr. Sadhra and Manor Park Medical Centre for their dedicated efforts in this crucial educational initiative. Best regards, Raj Basi

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AU

Ambreen U. Google 10 months ago

Rating

Excellent!

Compassionate nurse makes vaccination a breeze

The nurse who administered my child's vaccination, Anila Saher, demonstrated exceptional care and expertise. Her approach was incredibly tender with my infant, and her compassionate demeanor helped me feel completely at ease during the process. I am truly grateful for Anila's outstanding service.

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FS

Fashra S. Google 10 months ago

Rating

Excellent!

Compassionate care at its medical best

Fantastic general practice clinic. The team is incredibly welcoming and supportive. As a healthcare professional working in emergency services, I've been thoroughly impressed by the outstanding service and warmth of this medical practice. Nurse Anila, in particular, was exceptional during my blood test and registration appointment, demonstrating genuine care and attentiveness. The staff truly prioritize patient needs and go above and beyond - I cannot recommend them highly enough! 😊

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About the GP

  • Accepts all feedback, both positive and negative.

Contact Information

  • 01753 539991
  • Manor Park Medical Centre 2 Lerwick Drive Off Granville Avenue Slough, Berkshire SL1 3XU

Patient Experience Summary

The practice demonstrates consistently strong performance across clinical procedures and patient interactions. Blood draws and medical consultations are frequently described as painless and skillfully executed, with patients particularly appreciating the gentle technique and professional approach during these procedures. Reception and appointment booking processes are noted as seamless and efficient, with minimal waiting times and punctual scheduling. Staff courtesy and responsiveness emerge as defining characteristics, with patients highlighting warm, welcoming interactions and attentive communication throughout their visits. Nursing and clinical staff are recognised for compassionate care, particularly when managing patient anxiety or providing detailed procedural guidance. The practice environment is described as supportive and accommodating, with teams going beyond standard service expectations.

A small number of reviews raise concerns about disrespectful interactions and unhelpful service experiences, indicating inconsistency in staff conduct on occasion. These negative accounts contrast sharply with the predominant feedback pattern. Overall, the practice receives strong endorsement for professional clinical care, accessible appointment processes, and a patient-centred approach that prioritises reassurance and clear communication. Patients consistently report feeling valued and at ease during their visits, with particular praise for the continuity of care and the practice's commitment to patient wellbeing.

Appointment

86.75 %
Excellent

Reception

87.50 %
Excellent

Cleanliness

85.00 %
Excellent

Care

89.20 %
Excellent

Respect

89.85 %
Excellent

Seen on time

87.30 %
Excellent
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