Patient Experience Summary

The practice demonstrates consistently strong performance across clinical procedures and patient interactions. Blood draws and medical consultations are frequently described as painless and skillfully executed, with patients particularly appreciating the gentle technique and professional approach during these procedures. Reception and appointment booking processes are noted as seamless and efficient, with minimal waiting times and punctual scheduling. Staff courtesy and responsiveness emerge as defining characteristics, with patients highlighting warm, welcoming interactions and attentive communication throughout their visits. Nursing and clinical staff are recognised for compassionate care, particularly when managing patient anxiety or providing detailed procedural guidance. The practice environment is described as supportive and accommodating, with teams going beyond standard service expectations.

A small number of reviews raise concerns about disrespectful interactions and unhelpful service experiences, indicating inconsistency in staff conduct on occasion. These negative accounts contrast sharply with the predominant feedback pattern. Overall, the practice receives strong endorsement for professional clinical care, accessible appointment processes, and a patient-centred approach that prioritises reassurance and clear communication. Patients consistently report feeling valued and at ease during their visits, with particular praise for the continuity of care and the practice's commitment to patient wellbeing.

Appointment

86.75 %
Excellent

Reception

87.50 %
Excellent

Cleanliness

85.00 %
Excellent

Care

89.20 %
Excellent

Respect

89.85 %
Excellent

Seen on time

87.30 %
Excellent

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KD

Konstantina D. Google 10 months ago

Rating

Excellent!

Smooth registration with friendly medical professional

I relocated from London to Slough and signed up as a new patient at Manor Park Medical Centre. Anila Sasher was incredibly kind and supportive. The entire registration procedure was seamless and efficient.

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DC

David C. Google 10 months ago

Rating

Great!

Compassionate care from a truly attentive nurse

Met with Anila for my medical check-up. She was incredibly compassionate and attentive. Received an ECG and had blood drawn. Anila took the time to walk me through each step and thoroughly explain everything that was happening.

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MM

Muhammad M. Google 10 months ago

Rating

Average!

Great care and compassionate medical team

I am thoroughly delighted with the exceptional care and attention provided by the physician and their entire support team.

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TS

Tej S. Google 10 months ago

Rating

Excellent!

Caring doctor helps manage my asthma perfectly

Arun conducted my asthma assessment with a highly professional approach and a welcoming demeanor.

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JW

Jerzy W. Google 10 months ago

Rating

Excellent!

Friendly and efficient health check with mr arun

I visited for a medical consultation and blood work with Mr. Arun, who demonstrated exceptional professionalism and provided outstanding assistance throughout my appointment.

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AJ

Amina J. Google 10 months ago

Rating

Excellent!

Friendly nurse makes blood test a breeze

I visited Anila Saher, a nurse, for a blood draw, and she was incredibly welcoming and pleasant during the entire process.

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BD

Balwinder D. Google 10 months ago

Rating

Excellent!

Compassionate and skilled phlebotomist with great bedside manner

The phlebotomist, Anila Saher, demonstrated exceptional skill and professionalism while drawing blood from my mother.

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RA

Raja A. Google 10 months ago

Rating

Excellent!

Exceptional doctor with great bedside manner

Dr. Arunava Konar streamlined my registration and blood draw process, making it effortless and stress-free. His approach was thoroughly professional, with a compassionate and calming demeanor that put me at ease. I wholeheartedly endorse his services!

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SK

S K. Google 10 months ago

Rating

Excellent!

Exceptional nurse provides compassionate and professional care

Professional Review for Shanaz Gill – Senior Practice Nurse at Manor Park Surgery Following my cholecystectomy procedure, I remained highly apprehensive about dressing changes even 15 days after surgery. Seeking reassurance, I scheduled an appointment with Shanaz Gill, and I am immensely relieved that I did. Shanaz was phenomenally impressive. Her demeanor was incredibly supportive, understanding, and gentle with my anxieties. She listened intently to my concerns, comprehensively addressed every question I posed, and offered precise instructions regarding my ongoing recovery. With remarkable gentleness, she removed my bandages, ensuring I felt completely comfortable and relaxed throughout the entire process. Her extraordinary professionalism and deeply empathetic approach epitomize the pinnacle of nursing excellence. Shanaz Gill represents the very best of nursing professionals and is undoubtedly a tremendous resource for Manor Park Surgery. I am profoundly grateful for the remarkable care she provided me.

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JK

Jagmeet K. Google 10 months ago

Rating

Excellent!

Painless and professional blood test experience

Arun Konar from HCA demonstrated exceptional professionalism, and his gentle approach made the blood drawing process completely comfortable and painless for me.

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AA

Ambreen A. Google 10 months ago

Rating

Excellent!

Great service from a caring healthcare professional

During my medical consultations with Arun, I found him to be exceptionally supportive and professional. When I underwent my blood test review, he ensured everything proceeded effortlessly. Similarly, during my asthma review, he demonstrated attentive listening and meticulously documented all the relevant details about my condition.

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US

Uzmah S. Google 10 months ago

Rating

Excellent!

Incredible healthcare professional with compassionate care

Met with Nahila Saher, who was incredibly compassionate, attentive, and helpful. She provided clear guidance on procedures and left me wishing there were more professionals like her in the field.

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GK

Gurpreet K. Google 10 months ago

Rating

Excellent!

Compassionate phlebotomist makes blood draw a breeze

I had my blood draw performed by Arun, who demonstrated exceptional professionalism with his gentle approach and helpful demeanor, providing truly outstanding service

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ZA

Zain A. Google 10 months ago

Rating

Excellent!

Friendly nurse made my blood draw easy

Arun performed wonderfully! The blood draw was completely comfortable and stress-free.

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AP

Aude P. Google 11 months ago

Rating

Excellent!

Compassionate nurse made my blood test painless

I visited for my fasting blood test and ECG, and the nurse Anila Saher was exceptional. As someone with challenging veins, I was anxious about the procedure, but she made the experience completely painless. Her professional skills, clear communication, and reassuring demeanor were remarkable. I would definitely request her again if needed. Her expertise helped calm my nerves, and I'm truly grateful for her compassionate care. As a theatre nurse at Hillingdon hospital myself, I appreciate her outstanding nursing approach.

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SH

Shahbaz H. Google 11 months ago

Rating

Excellent!

Friendly driver made my trip enjoyable

Arun provides excellent customer service and goes above and beyond to assist clients in a friendly manner 👍👍

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JM

Jagruti M. Google 11 months ago

Rating

Excellent!

Great service for asthma care and support

Arun Konar conducted my asthma assessment today and provided excellent guidance. I'm grateful for his support. Additionally, the reception team was incredibly accommodating in helping me set up my GP application.

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PK

P K. Google 11 months ago

Rating

Excellent!

Great real estate agent with top-notch service

I encountered Arun Konar and was thoroughly impressed by his demeanor and assistance. His expertise and professionalism in his professional domain were evident and commendable.

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WD

Whitney D. Google 11 months ago

Rating

Excellent!

Excellent dentist with warm and welcoming approach

Dr. Shahnaz greeted me warmly and helped me feel completely at ease during my visit today.

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AA

Arifa A. Google 11 months ago

Rating

Excellent!

Great service from nurse anila at nhs check

I visited Nurse Anila for an NHS Health check. The appointment was excellent, and she demonstrated a high level of professionalism combined with a warm, approachable demeanor. As a new patient, I found the process of scheduling and attending the appointment to be straightforward and convenient. Overall, I am completely satisfied with my experience.

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Practice Response Rate
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About the GP

  • Accepts all feedback, both positive and negative.

Contact Information

  • 01753 539991
  • Manor Park Medical Centre 2 Lerwick Drive Off Granville Avenue Slough, Berkshire SL1 3XU

Patient Experience Summary

The practice demonstrates consistently strong performance across clinical procedures and patient interactions. Blood draws and medical consultations are frequently described as painless and skillfully executed, with patients particularly appreciating the gentle technique and professional approach during these procedures. Reception and appointment booking processes are noted as seamless and efficient, with minimal waiting times and punctual scheduling. Staff courtesy and responsiveness emerge as defining characteristics, with patients highlighting warm, welcoming interactions and attentive communication throughout their visits. Nursing and clinical staff are recognised for compassionate care, particularly when managing patient anxiety or providing detailed procedural guidance. The practice environment is described as supportive and accommodating, with teams going beyond standard service expectations.

A small number of reviews raise concerns about disrespectful interactions and unhelpful service experiences, indicating inconsistency in staff conduct on occasion. These negative accounts contrast sharply with the predominant feedback pattern. Overall, the practice receives strong endorsement for professional clinical care, accessible appointment processes, and a patient-centred approach that prioritises reassurance and clear communication. Patients consistently report feeling valued and at ease during their visits, with particular praise for the continuity of care and the practice's commitment to patient wellbeing.

Appointment

86.75 %
Excellent

Reception

87.50 %
Excellent

Cleanliness

85.00 %
Excellent

Care

89.20 %
Excellent

Respect

89.85 %
Excellent

Seen on time

87.30 %
Excellent
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