Manor Road Surgery

Helpful staff and reliable pharmacy service

Consistently supportive and dependable. Outstanding pharmaceutical services.

Clean surgery with friendly reception staff

Unfortunately had a dental appointment, though the team were welcoming and maintained a clean environment.

Friendly staff who really listen and help

I have no complaints about this practice. The team across all areas demonstrated excellent clinical skills, handled administrative matters professionally, and communicated in a warm and approachable manner while maintaining respect for privacy and dignity. They listened carefully to concerns and showed a genuine willingness to provide additional support where feasible. Both the medical and nursing professionals were outstanding, and the booking system operated smoothly. I am very grateful for the care received.

Quick appointment and efficient diagnosis

It was straightforward to book an appointment, and I was seen promptly at the scheduled time. The consultation was efficient, with assessment and next steps completed quickly. This was one of the more seamless medical appointments I have experienced.

Quick appointments after initial long wait

I've had positive experiences with my recent visits, as I didn't experience lengthy waits. This contrasts with an earlier appointment where the waiting time was considerably longer. The team members have been pleasant and work efficiently.

Short wait but parking was tricky

Attended for a seasonal Covid booster vaccination. The wait time was brief and the appointment proceeded without incident. The pharmacy staff member was friendly and welcoming. Finding a parking space proved somewhat challenging.

Friendly reception made the visit pleasant

Had a positive experience at this practice.

Efficient despite being quite busy

A well-organised practice that operates with good efficiency despite high patient numbers.

Friendly staff made me feel heard

Excellent experience with a welcoming and supportive approach, delivered in a professional manner.

Long-standing patient appreciates friendly staff and helpful updates

Our family has been registered with this practice for a considerable length of time, and I am very appreciative of this continuity of care. The team has consistently demonstrated friendliness and competence, and the standard of care provided has been satisfactory. Their social media presence is actively maintained and regularly refreshed, which I would recommend following for those who use that platform. The car parking facilities can occasionally present challenges, so I tend to use alternative parking arrangements when feasible; whilst the access system is now functioning properly, there remain instances where vehicles are left inappropriately or parked in ways that obstruct others. The Health Centre location is particularly advantageous due to the on-site pharmacy, which proves especially convenient for patients such as myself who reside in the surrounding villages.

Prompt responses when you need help

During a period when general practice services face considerable scrutiny, I have consistently received positive and timely responses from both clinical and administrative team members whenever I have sought assistance or needed to arrange appointments.

Helpful reception staff made booking easy

Quite useful

Staff were helpful and took time to listen

The team at this practice is consistently helpful and accommodating. The clinicians demonstrate genuine support and attentiveness, making time to properly engage with those who visit.

Clean and well-maintained practice

The facility was well-maintained and hygienic.

Efficient booster appointment from start to finish

We attended for our vaccination appointment and received excellent service that was entirely efficient.

Staff made me feel genuinely listened to

Excellent team.

Friendly reception made the visit pleasant

Excellent

Staff were thorough and genuinely helpful

Like many NHS general practices, securing an appointment can prove challenging, though this is not something the team at this surgery can be held responsible for. The staff members and facility here are among the finest and most comprehensive I have encountered. Excellent work to everyone involved.

Pharmacy visit smooth despite parking challenges

Attended the on-site pharmacy for a routine vaccination. The staff were welcoming and worked efficiently. Parking proved challenging, likely because the vaccination clinic was operating concurrently with the main health centre.

Quick appointment with minimal waiting time

Attended an appointment and was seen promptly, with the visit completed efficiently.