Manor Surgery

Still waiting...

Women's health in this surgery is not prioritised. Staff sickness in this surgery is very high. Cancellation of appointments is frequent. Twice I have had appointments cancelled on the day with the next option available more than 3 weeks in the future. Not good, especially since the procedure I was being booked for was requested by an NHS consultant for cancer prevention.

Family's Trusted Doctors for 60+ Years

I cannot overstate my admiration for the Manor Surgery. Our family, spanning generations from 91 to 23 years old, has been loyal patients here for more than six decades. Throughout this time, they have consistently demonstrated exceptional responsiveness, support, and professionalism across numerous healthcare domains. As a collective, they have skillfully navigated the intricate health challenges within our family, while simultaneously adapting to the broader systemic complexities facing the NHS and general practice landscape.

Quick, Caring Surgery with Great Doctors

Exceptional surgical experience to date. The medical professionals were incredibly proficient, and most importantly, the general practitioners demonstrated genuine compassion and patient-centered care, which truly matters.

Rude Receptionist Killed My Whole Experience

Terrible experience with the front desk staff, so much so that I'm never returning or contacting this place again. Didn't expect any response anyway, farewell.

Skilled Dr. Jones Made My Surgery Smooth

I wholeheartedly endorse my surgical procedure, as the entire medical team demonstrates exceptional dedication and care. Dr. Gareth Jones, in particular, stands out as an absolutely phenomenal physician.

Quick response and helpful care

I submitted my request via the online form, detailing my concerns, and to my surprise, a representative called me back in just half an hour. They promptly scheduled a triage consultation within 90 minutes. Upon arrival, I spent merely 5 minutes in the waiting area before being seen. The staff truly heard me out, and I was completely satisfied with the result. The entire experience was absolutely flawless, which is why I'm giving a full 5-star rating.

Cozy coffee shop with friendly staff

Fantastic spot

Dr Lodge's Compassionate Care Saved the Day

From the moment I first reached out, I was greeted with genuine warmth and kindness. The reception team was incredibly accommodating, helping me despite my mistaken arrival date. When I finally attended my scheduled appointment, Dr. Lodge demonstrated exceptional professionalism, combining a compassionate approach with a meticulous examination. I'm truly grateful to be a patient at this outstanding medical practice. My sincere appreciation goes out to the entire team.

Quick and Caring Service at The Manor Surgery

I'm thoroughly satisfied with the care provided by The Manor Surgery. Over the past month, I've reached out to them multiple times, and in each instance, my concerns were addressed and resolved promptly, often within just a few hours (even when I submitted a non-urgent query via their online form). Their digital communication system is remarkably effective for handling matters that don't require a face-to-face consultation. Moreover, every staff member I've interacted with has been exceptionally courteous, competent, and consistently kept me well-updated throughout the process.

Friendly team made my checkup a breeze

Manor Surgery continues to excel in every aspect! Kudos to their seamless operations and exceptional team members!

Nurses Got Me Through a Tough Night

Absolute heroes who truly demonstrate compassion and empathy.

Caring Receptionists at Manor Surgery Shine

Whenever I've reached out to the Manor Surgery, the front desk personnel have been truly exceptional. Their approach to patient interaction is outstanding. As the initial point of communication for patients, they demonstrate incredible compassion, especially when individuals are experiencing challenging health moments. Kudos to this wonderful team!

Lifesavers When Our Kids Are Sick

Every time our family encountered a medical concern, the manor surgery provided outstanding care. Their staff consistently answer phone calls with efficiency, and online messages receive a response within a couple of hours. When our children need medical attention, we're able to get them seen remarkably quickly after making contact. Prior to settling in this neighborhood, we never imagined such responsive healthcare was possible. Kudos to their excellent service!

Referral Cancelled, Hopes Crushed

I'm baffled by the 4-star rating for this medical service. It barely merits a single star! Despite persistently advocating for an ENT consultation due to sinus issues spanning over ten years, they drafted a referral letter which the GP subsequently cancelled before it could be processed - absolutely absurd! The GP's patronizing remarks during the appointment were even more infuriating. She clearly lacks understanding of the daily struggles: the impossible task of falling asleep when nasal breathing is compromised, the misery of a completely blocked nose during flu that resists all treatments, and the nightly disruptions from simply changing sleep positions and suddenly being unable to breathe. My frustration knows no bounds. I desperately wish I could withdraw from NHS coverage and invest in private healthcare. The national health service has devolved into a complete mockery!

Healing Step Dad's Stubborn Leg Ulcers

An exceptional team with incredibly helpful administrative personnel who went above and beyond to schedule appointments for my stepfather. The nursing care provided was truly outstanding. After struggling with leg ulcers and sores for numerous years, he is now completely healed. Immense gratitude to Catherine and Shauna for their unwavering dedication and consistent support. Absolutely fantastic service - I cannot recommend them highly enough and am profoundly thankful for their incredible commitment.

Grateful for Dr. Homayed's Life-Changing Surgery

Dr. Homayed and the surgical procedure have been absolutely crucial to my well-being. I'm deeply grateful and truly uncertain how I would have managed without their help during these challenging years. My sincere appreciation.

Rude Receptionist Ruined Our Clinic Visit

Having spent 20 years managing a substantial surgical practice in Australia and now practicing in the United Kingdom, I am utterly dismayed by the unprofessional and disrespectful conduct of the reception personnel at this medical facility. The staff member named Karen was especially condescending and treated us with remarkable discourtesy. I find it truly astonishing that a medical practice's front desk representative would exhibit such inappropriate behavior. I earnestly hope this interaction does not indicate the standard of care provided by the general practitioners themselves. As a further development, the practice's administrator contacted us today, and instead of offering any explanation or expressing regret, proceeded to criticize us for voicing our concerns. I am genuinely astounded that, rather than attempting to resolve the situation constructively, the administrative staff have effectively suggested we seek medical services elsewhere.

Welcoming staff at my new doctor's office

Excellent and welcoming medical office - I'm truly happy I became a patient here. The staff creates a warm environment that makes me feel comfortable and well-cared for.

Quick and caring morning checkup

I was thoroughly impressed by the exceptional service provided by Andrea and Amanda during my visit today. My sincere appreciation goes out to them!

Quick and Professional Staff Support

This product provides exactly the information or assistance I was looking for. It met my expectations and was straightforward in delivering what I needed.