Market Surgery

Tracey saves the day with awesome service

Received exceptional assistance at the dispensary today. The staff member—I believe her name is Tracey—went above and beyond to resolve my complicated situation. Her dedication and effort were truly impressive, and I wanted to express my sincere gratitude for her outstanding help.

Wonderful staff but scheduling needs improvement

The front desk staff are incredibly compassionate, though they can only schedule what's actually available. Dr. Florence Kind is equally attentive and extremely detailed in her approach to patient care.

Frustrating healthcare experience at market surgery

Scheduling a medical consultation at the Aylsham health center is an incredibly frustrating experience. Despite providing advance notice of several weeks, securing a blood test appointment on the required date seems impossible.

Compassionate care from amazing medical team

Compassionate medical staff who go above and beyond to provide excellent care and support.

Disappointing product with zero redeeming qualities

Complete disappointment across the board

Terrible service with unhelpful medical scheduling

I reached out seeking medical consultation due to potential medication side effects, but was only given the option of a consultant appointment in two weeks, with no immediate doctor's availability to address my concerns.

Great service with caring medical professionals

This medical office has consistently been extremely supportive and responsive to my needs.

Terrible service from disrespectful and unhelpful staff

The front desk employees were incredibly discourteous and disrespectful. Their behavior was completely unacceptable, and I will be filing an official grievance about their appalling conduct.

Quick and efficient dental service today

Arrived promptly for my 16:30 slot, swiftly processed, and completed everything by 16:35 - efficient and straightforward service

Smooth sailing with our medical care team

My spouse and I are fully satisfied with this medical practice. They consistently communicate about scheduled visits and forthcoming medical procedures or injections. While telephone scheduling can be somewhat challenging, their online booking platform generally provides quick and efficient responses.

Helpful receptionist saves the day after scheduling mishap

I arrived for a scheduled health screening, which was unexpectedly called off without any communication, essentially rendering my trip pointless. While I understand that errors are part of being human, the situation was frustrating. Rescheduling proved challenging given my work and childcare commitments, but I had no choice. Fortunately, the receptionist was incredibly helpful and went above and beyond to find an alternative appointment time that worked for my schedule. I'm genuinely grateful for his assistance and want to express my sincere appreciation. He truly made a difficult situation much better 🌟

Excellent care from a thorough medical professional

I just had an incredibly helpful consultation with William Casburn that put my mind completely at ease. He walked me through every detail with exceptional clarity and depth. What an outstanding healthcare professional! My sincere appreciation.

Terrible service and unhelpful medical staff nightmare

I've encountered nothing but disrespectful front desk personnel. Scheduling an appointment seems impossible. I'm abandoning this medical practice due to their substandard care. I filed a complaint, and they simply swept it under the rug. I strongly advise against using their services, and I'm certainly not alone in this sentiment. Just take a look at the other reviews. Absolutely terrible.

Great service with smooth online experience

Welcoming personnel with a helpful demeanor, and a user-friendly online platform that makes navigation a breeze.

Terrible healthcare that fails vulnerable patients

The most abysmal general practitioner service I've ever encountered. Patients are frequently disregarded, even when battling numerous health challenges beyond their control, such as inherited or genetic conditions. The staff makes individuals feel like an economic burden simply because their medical issues aren't easily resolvable. Healthcare professionals, please fulfill your responsibilities competently before it's too late!

Life-changing procedure with incredible results

Expertly performed medical procedure with outstanding results

Smooth service that exceeded my expectations

Quick and supportive.

Terrible medical care that could endanger your life

This medical practice is absolutely terrible with unprofessional staff and incompetent healthcare providers. The doctors and nurses are completely unhelpful and disregarded my urgent need for a heart monitor, leaving me waiting for months without scheduling an appointment. I filed a complaint with NHS England due to their dysfunctional system. Appointments consistently run late, and when we finally saw the physician, the consultation was rushed to barely five minutes. I strongly advise avoiding this awful clinic. The nurses were incredibly hostile, even blocking the doorway and causing me additional stress, especially after suggesting I might be experiencing a cardiac event. They are not genuine health professionals but seem more like obstacles to proper care. One of the nurses was so large that I couldn't help but wonder about her own health habits.

Terrible service with endless lies and frustration

As is typical, securing an appointment with this organization is impossible. I attempted to book an advance slot three days prior to my return from work, but they flatly refused, insisting I must call precisely at 8am. Upon calling at 8am, I was blatantly misled. By 10:30, I drove to the clinic to resolve this, only to be deceived again. The ultimate revelation came when someone finally bothered to contact me at 11:45, confirming no appointment was ever available. Consequently, I spent four hours in the emergency department and secured a Monday hospital appointment. My simple request is straightforward: be transparent. If your organization is fundamentally mismanaged or your staff are incompetent and deliberately unhelpful, just admit you're unwilling to accommodate patients. I could have gone directly to A&E instead of wasting time with receptionists seemingly allergic to basic communication. I'm profoundly apologetic for interrupting someone's precious time, leaving me unable to work or claim support, despite contributing taxes that apparently fund your arbitrary decision-making. Google should introduce a zero-star rating option. Ironically, appointments were miraculously available when monetary compensation was involved.

Decent service with some room for improvement

Competent and reliable service provider.