Marsh Green Medical Practice

Friendly staff made my day better

The employees here are consistently courteous and genuinely attentive to customer needs.

Friendly staff who really listen

The medical professionals here are exceptional. The reception team is outstanding - they're compassionate, attentive, and genuinely listen to your concerns. Whenever I need a quick discussion about a health issue, they're incredibly understanding. They've been incredibly supportive, helping me secure emergency appointments and being flexible when I'm running late or need to adjust my booking by a few minutes. Every visit feels welcoming, with friendly interactions. My physician, Dr. Hussan, is fantastic - he's empathetic and always works diligently to address my health challenges. The entire team, from doctors to nurses, is remarkable. Special mention goes to Anna, the most incredible midwife who consistently goes above and beyond. She was phenomenal during the births of my two children, demonstrating remarkable kindness and care. I'm truly grateful for this outstanding medical practice that has supported me and my three children so wonderfully.

Nurse helped me use my inhaler right

During my yearly check-up for inhaler management, I met with a healthcare professional who was exceptionally compassionate and competent. She took the time to demonstrate the proper technique for using my inhaler, ensuring I would receive the optimal therapeutic effect. Additionally, she addressed several other health-related questions I had. The entire appointment was truly outstanding and left me feeling well-supported and informed.

Good morning flight to chicago

I thoroughly enjoyed my interaction and found it to be quite satisfactory.

Smooth ride on my morning commute

Exceptional

Quick and friendly help today

Satisfactory assistance provided.

Staff went above and beyond today

Absolutely outstanding service! The staff went above and beyond, demonstrating incredible professionalism and a genuine commitment to helping me. I'm truly grateful for their exceptional support.

Slow clinic made me wait forever

Experienced a significant delay at the clinic, with my actual vaccination occurring a full half-hour after my scheduled appointment time for the influenza immunization.

Delayed care for breathing problems

How can this medical practice even be operational? My partner called on Tuesday, explaining her breathing difficulties, and was told a doctor would return her call on Friday. While awaiting this callback, she attempted to use a borrowed blue inhaler from a friend, which provided temporary relief. However, this does not constitute an asthma diagnosis without professional medical confirmation. A doctor named Mr Ahmed rang today (Friday 30th September 2022) and inquired about her symptoms. She detailed her week-long breathing struggles and her need for medical examination. She explained using her friend's inhaler for partial relief, despite having no family history of respiratory issues. His advice was simply to continue using the borrowed inhaler. A blue asthma inhaler cannot be purchased over the counter and requires a GP prescription following a comprehensive medical assessment to determine the appropriate type - blue, brown, or pink. All our communications have been recorded due to previous issues with this specific surgery and its medical staff. Their response appears final and unresolved, compelling me to contact the Parliamentary and Health Service Ombudsman regarding this complaint. After reviewing their existing reviews and ongoing problems, it's clear this practice is fundamentally unsuitable for providing critical healthcare services to the community.

Susanna saved me during a health crisis

I had been experiencing difficulties securing an appointment and receiving guidance from my previous healthcare providers, so I decided to contact them about a potentially serious medical issue. A young receptionist, I believe named Susanna, was incredibly helpful and made my situation so much more manageable! She provided continuous reassurance, advised me on the appropriate medication to obtain from the doctors, explained what steps I should take, and outlined what to do if my condition worsened. We spent considerable time on the phone, and it was evident she was genuinely committed to addressing my numerous questions. This staff member truly deserves recognition for her exceptional effort and compassionate approach, especially since she could have easily declined to assist me as I was no longer a patient there. I'm not typically someone who writes reviews, but her extraordinary kindness, professionalism, and patience were truly remarkable! She is an outstanding professional, and healthcare facilities would greatly benefit from having more employees like her.

Quick and caring gp visit with dr hussain

Arrived for my GP visit and was seen promptly. Dr Hussain provided compassionate care, thoroughly exploring my concerns and outlining a comprehensive treatment plan. They proactively initiated the next phase of my medical journey. I'm incredibly pleased with the quality of healthcare received. Eagerly anticipating the upcoming steps in my treatment.

Quick and smooth ride downtown

Excellent and delightful experience with absolutely no issues at all

Friendly staff saved my day

Extremely useful

Friendly staff made my day right

The front desk employees consistently demonstrate a friendly and proactive attitude, making every effort to assist guests and address their specific requests.

Helpful staff made my day clear

Exceptional customer support with comprehensive and clear communication throughout the entire process.

Smooth morning visit with caring staff

Great training facility with welcoming front desk staff and outstanding medical professionals. I wholeheartedly endorse this practice.

Worst medical care ever from lazy staff

What an absolute farce of a medical practice. My preschool-aged children could provide more competent care than these so-called professionals. They seem to be employed merely to occupy space, lounging around and collecting paychecks without any genuine effort :D I'm convinced they've never actually assisted a single patient, yet they likely return home each day patting themselves on the back as if they're medical saviors :D pure comedy...

Friendly staff made my day

Top-notch customer support, really impressive! 👍

Receptionist ruined my entire doctor visit

These medical professionals are absolutely terrible, and the front desk staff would be better suited working as a receptionist at the local police station rather than in a healthcare setting. Their rudeness is completely unacceptable and truly stands out as the most unprofessional I've ever encountered.