Mayfield Medical Centre

Used to be an amazing practice. Not anymore

I couldn’t even describe all of the issues I’ve had with this surgery over the last year or so, the level of incompetence is complete off the charts. I’ve been under prescribed antibiotics from a paramedic to the point the infection got a lot worse I had to take a two week course that ended up making me even more ill. I have a history of having a complete mental breakdown (this lead to me being diagnosed autistic at the age of 35) and when I tried to access therapy through IAPT I was flagged and had an assessment by the local mental health team - they deemed me safe enough to be referred back to my GP and ended the conversation with me assuring me they make absolutely sure that I speak to an actual doctor. And you guessed it! Three weeks later I get a call from a woman called Sue, she isn’t a doctor but said that it still counts as she works for the surgery! She just calls certain people periodically to make sure they’re still alive! Needless to say, I told Sue to not call me back and in fact I have requested a change to another surgery. I’ve been with this doctors surgery my entire bloody life and as an autistic person, feeling like I HAVE to change is a massive testament to how awful this surgery is. It should be closed!