Mixed patient experiences ranging from extremely positive to highly negative, with significant variation in perceived quality of care and service across different reviews.
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Mixed patient experiences ranging from extremely positive to highly negative, with significant variation in perceived quality of care and service across different reviews.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
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Chris R.
one year ago
Excellent!
Amazing doctors who truly care for patients
The medical staff here are incredibly meticulous and considerate. Scheduling appointments is always a breeze, and the front desk team is extremely supportive. Dr. Hancock was exceptional in caring for our toddler during the holiday season, demonstrating remarkable dedication and going far beyond standard expectations. I cannot speak highly enough about this practice and would absolutely endorse them to anyone seeking quality healthcare!
Jack J.
3 years ago
Excellent!
Surprisingly good product worth every penny
pleasant
Chris C.
3 years ago
Excellent!
Caring staff make challenging appointments worthwhile
Over the years, the staff has consistently provided me with exceptional care. While scheduling appointments with a physician has occasionally been challenging, the doctors themselves have been incredibly helpful and compassionate whenever I've managed to secure a consultation.
Matt S.
3 years ago
Poor!
Frustrating hours ruined my planned shopping experience
Discovered they actually shut down at 5 PM, contrary to the time listed on Google - ended up making an unnecessary journey for nothing.
Valerie R.
3 years ago
Excellent!
Exceptional customer care that truly delights
Consistently fantastic, top-notch customer support.
Jason D.
4 years ago
Bad!
Metformin nightmare making my diabetes management miserable
After being diagnosed with sugar diabetes, my doctor prescribed metformin, three tablets daily, which is causing severe side effects. I'm experiencing constant wind, an awful metallic taste, stomach upset, vomiting, dry mouth and lips, and dizziness. I haven't even seen a diabetes nurse and had to research everything myself, which feels completely ridiculous. The medication is making me so unwell that I'm considering stopping the pills. Now they want me to contact them by phone, but no one picks up, and the online booking system requires a code my partner and I don't have. We'll likely have to take a taxi to Tillingham again, which is absurd. I can't wait to move back somewhere with more life and better healthcare. This place feels like God's waiting room by the sea and countryside - a perfect recipe for destroying one's mental health.
Maeve W.
6 years ago
Excellent!
Amazing healthcare that exceeded my expectations
Just relocated and I'm thoroughly impressed—these healthcare professionals are absolutely top-notch compared to any I've encountered before.
Lisa T.
6 years ago
Excellent!
Exceptional service with quick and caring professionals
Incredibly supportive and compassionate staff who are always prompt, scheduling appointments quickly without any delays. I wholeheartedly endorse their service.
Alondra C.
8 years ago
Bad!
Horrific healthcare experience with unhelpful medical staff
The personnel displayed a dismissive attitude, acting as though providing a service I've already funded through taxes was some kind of inconvenience. They refused to examine my infant, despite a recent medical recommendation highlighting potential asthma and respiratory risks. My frustration goes far beyond mere disappointment. Their conduct was completely unacceptable, and I am absolutely committed to filing an official grievance regarding this unprofessional treatment.