Meden Medical Services

Nightmare Reception Ruined My Whole Surgery Experience

The absolute worst experience imaginable - this surgical service doesn't even merit a single star. While the medical personnel themselves seem competent, navigating their utterly dysfunctional communication system is an exercise in pure frustration that borders on the absurd.

Awful wait, then hung up on us

A thoroughly repulsive customer experience...my partner endured almost two hours waiting on hold for an appointment, finally reached the top of the queue (after starting at tenth place), and the moment the call connected, they were abruptly disconnected! For what claims to be a "medical service," their professionalism and competence are shockingly inadequate.

Long Wait and Understaffed Clinic

Excessive patient volume coupled with insufficient personnel creates an environment where delivering quality care becomes unattainable.

Doctor Googled My Rare Condition

Hospital's standards are plummeting to rock bottom. It's a dire situation when a medical professional lacks the basic knowledge to even spell out a patient's medical condition and resorts to searching online for information.

Shoulder Pain Dragging on for Weeks

After experiencing an injury in February, I've been through four phone consultations with doctors. I finally secured a physiotherapy appointment within four days and underwent an ultrasound of my shoulder. The doctors have the test results, but the reception staff claim they can't disclose details because they lack medical training. I'm told I need to see a doctor, yet they've deemed my case "not urgent" - how can non-medical personnel make such an assessment? I now have a telephone appointment scheduled in three weeks. The painkillers are ineffective, and I'm suffering sleepless nights due to constant pain. It's frustrating that they consider this situation "not urgent" - I shudder to imagine the response if my condition were truly critical.

Long Wait Frustrates HGV Driver's Health Needs

My son drives a heavy goods vehicle and begins his shift at 5am. He called today seeking a doctor's appointment and was instructed to arrive at 9:30, which is impossible due to his distance from Warsop. The earliest available slot is 31st August, and it's currently only the 17th - this is completely unacceptable. Moreover, he was informed he won't be seen at the hospital because the staff are adding a note to his file about the 31st August appointment and are unwilling to accommodate his needs. This demonstrates a total lack of empathy towards patients, which is absolutely frustrating.

Terrible service at this doctors surgery

Absolutely appalling medical practice that refuses to help me get medication and seems completely incompetent. It's high time an investigation was conducted into this clinic, where the physicians consistently avoid patient contact by using their front desk staff as a barrier, making it virtually impossible to receive any meaningful medical attention.

Compassionate Care When My Child Was Sick

People often pay attention to negative feedback, but in this instance, I sincerely hope they'll hear about the POSITIVE... When my child became ill at the medical center, every single staff member, from physicians to nurses to front desk personnel, has been absolutely fantastic, and I cannot express my gratitude enough... continue performing such incredible work!!!

Tough to Schedule, but Solid Care

Skilled physicians, but scheduling can be challenging. Like many medical practices, securing a timely consultation requires patience and persistence.

Unhelpful care after car accident with kids

Their phone support is consistently unresponsive, and scheduling appointments seems impossible. After experiencing a car accident with my children, the staff's advice was shockingly unhelpful - they suggested self-medication and persistent appointment-seeking, while discouraging emergency room visits due to overcrowding. A week passed before we finally secured a GP consultation, during which the doctor appeared indifferent and neglectful. He failed to prescribe any pain relief for my children and only provided me with a minimal 3-day pain medication supply. His dismissive recommendation to return in 3 days if needed was frustrating. When we eventually managed another appointment two weeks later, we were abruptly told that additional medication was not an option. The entire experience was completely unacceptable and demonstrated a profound lack of medical care and compassion.

Impossible to Reach Customer Service

Utterly appalling phone service - I've been attempting to reach them for 20 minutes straight with zero response. Is anyone actually working or paying attention?

Wasted Trip: Blood Test Frustration

I recently underwent a blood test to investigate the source of these burning sensations that were causing me significant anxiety. Upon calling to retrieve my test results, I discovered that my blood sample is unusable, and I'm now required to wait an additional week for another blood draw. This situation is completely unacceptable and demonstrates a serious lack of professionalism.