Midway Surgery

Online booking system works smoothly here

Wonderful practice with excellent medical staff and equally impressive nursing team. Appointments are readily available and straightforward to obtain. Although the current booking process involves completing forms online in the morning prior to consultation, the system functions effectively overall.

Reception team helpful during busy flu season

The assistance and attention we have received from this practice over the past week has been wonderful! My infant and I have both contracted a significant viral illness during the challenging seasonal period. The clinical staff members have been remarkably supportive, comprehensive, and clear in their explanations during our consultations. We are very grateful for the dedication and commitment they demonstrate during patient appointments. I would also like to extend our appreciation to the administrative team for their helpfulness during this particularly busy period.

Staff were helpful and welcoming

Excellent team members who were consistently supportive and accommodating.

Quick appointment for urgent pain relief

The healthcare professional saw my daughter promptly when she was experiencing severe discomfort. They demonstrated kindness and compassion throughout the appointment. Thank you!

Efficient appointment with a friendly professional approach

The service provided was efficient and comprehensive. The healthcare professional demonstrated professionalism, friendliness, and a helpful approach throughout the appointment.

Seen quickly when I needed urgent help

This is a fantastic surgery. I was seen at short notice this morning by a nurse practitioner who was welcoming, helpful and professional. I really appreciated the care and assistance provided. Thank you for your support.

Helpful advice and straightforward appointment booking

Excellent experience at the practice. The healthcare professional was very pleasant and provided helpful guidance during my visit.

Helpful and informative appointment experience

I had a very positive experience during my visit today. The clinician I saw was extremely helpful and provided clear, informative guidance. I've also found other practitioners at the practice to be equally excellent.

Online submissions beat waiting on the phone queue

Three years on from my initial feedback about the practice, my views remain consistent. My spouse and I have consistently experienced high-quality care and support. The clinical staff demonstrate genuine compassion and attentiveness, and we feel fortunate with the standard of service provided. The reception team have also been consistently professional and supportive. The introduction of the online submission system for appointments has significantly altered my initial concerns about this feature. I was initially apprehensive, but after using it several times, I found the process straightforward and the practice's turnaround time impressively swift, typically within around ten minutes. This compares favourably to the previous experience of waiting on hold for extended periods. I have also retained the option to call later in the day should I need to discuss something or arrange an appointment. Thank you to the practice for these improvements.

Felt truly listened to and understood

I cannot fault the care received at this practice. The clinician demonstrated considerable understanding, thoroughness, and patience during consultations for both myself and my family members. They listened attentively to concerns, explored matters comprehensively, and responded appropriately to questions. Their professional approach and evident commitment to patient wellbeing were much appreciated. Thank you.

Professional and thorough consultation experience

The healthcare professional I saw demonstrated a high level of professionalism, conducted a comprehensive assessment, and provided reassurance throughout the appointment. Thank you.

Quick appointment and felt well looked after

Received prompt attention during my visit. The healthcare professional I saw demonstrated genuine compassion, extensive knowledge, and provided reassurance throughout the appointment. This is a highly commendable practice.

Fast online booking system got me seen same day

Experienced the new Anima system for the first time recently and was pleasantly surprised by how quickly the appointment request was processed, resulting in being seen on the same day.

Online booking made the process straightforward

The online booking process was straightforward and convenient. Following a request for additional information, I was able to secure an appointment on the same day. The clinician I saw was exceptionally friendly and conducted a comprehensive consultation. The practice deserves commendation for this service.

Helpful staff and quick replies through new booking system

We have been very satisfied with this practice, as they have consistently provided excellent support to our family. All of the clinical staff we have encountered demonstrate a caring, knowledgeable and professional manner. Initially, I had some reservations about the updated appointment booking system, finding the initial form quite extensive, however I received a swift response and was able to secure an appointment promptly, which resolved my concerns entirely.

Prompt care and genuine compassion for families

My family and I consistently experience swift, high-quality and caring treatment at this practice from both clinical and administrative team members. We feel fortunate to have access to such services.

Smooth booking process from start to finish

The appointment and the entire process today was excellent. 👌🏻

Friendly reception staff made the visit pleasant

I appreciate your request, but the review text provided is incomplete. It only contains "Excellent surgery…" without the full content. Could you please provide the complete review text that you'd like me to rewrite? Once you share the full review, I'll be happy to rewrite it while following all the guidelines you've specified regarding GDPR compliance, confidentiality, and preserving the original meaning and tone.