Mildmay Medical Practice

Consistently Awful Experiences

This practice has seriously gone down hill post Covid. It wasn’t great before Covid! Impossible to get an appt. My Husband has to wait 14 days for an Appt. for a complaint he has already been treated for previously that hasn’t been resolved after a month!!! Followed EConsult etc. If you say you don’t want to see a Physicians Assistant which is absolutely your legal right it appears you are deprioritised for health care. These people are not fully qualified Doctors and no-one should be forced to accept an appointment with one. If you make a formal written complaint none bothers to reply. The reception staff have far too much influence over patient care and are not made accountable for their poor judgement or treatment of patients with undiagnosed and even diagnosed conditions. Just awful, stressful and unacceptable from a public health service.

Excellent care and compassion at mildmay medical practice

Throughout the past half-decade, I've sought medical attention at Mildmay Medical Practice for multiple health issues. Despite consulting various physicians during this period, I've been consistently impressed by their attentive care, careful listening, thorough symptom assessment, and diligent follow-up test arrangements. The Reception Staff have also been consistently welcoming and supportive. My most recent visit introduced me to Dr Luke Stinson, who proved equally outstanding. His professional approach was notable - he demonstrated genuine concern and methodical interest while examining me. As I described my symptoms, he systematically investigated potential causes, progressively narrowing down possibilities with precision. This approach provided me with significant comfort and clarity. During subsequent consultations, his detailed explanations about my symptoms and the rationale behind prescribed medication were equally comprehensive. I feel profound appreciation for Mildmay Practice's exceptional service, which feels especially remarkable considering the immense current challenges facing our NHS. My gratitude is heartfelt.

Frustrating healthcare experience with poor communication

I'm thoroughly disheartened by the subpar service and complete absence of proper communication. A referral was provided for me to forward to my primary care physician about a condition that significantly impacts my everyday functioning. After waiting for three weeks, I still have no progress to report. When I inquired today, I discovered the referral hadn't even been transmitted. Such prolonged delays and poor responsiveness are absolutely unacceptable, particularly when medical issues are involved. I anticipated a higher standard of professional care and fundamental operational competence from a healthcare provider.

Compassionate doctor who truly listens and cares

I've never been compelled to write an online review for a medical practice until now, but Dr. Luke Stinson's outstanding care prompted me to share my experience. His compassionate and meticulous manner of treating patients is truly remarkable, and I'm grateful to have such a wonderful doctor and clinic right in my local area!

Exceptional care from amazing medical professionals

Exceptional medical procedure and wonderfully supportive physicians. They've provided me with outstanding care throughout my treatment journey.

Compassionate doctor who truly listens and cares

Dr. Luke Stinson stands out as an extraordinary healthcare professional! His empathetic approach, meticulous attention to detail, and clear communication made me feel completely heard and respected. He provides a level of attentiveness that ensures every patient's concerns are carefully considered and addressed with genuine warmth. I cannot recommend him strongly enough—he truly embodies what a compassionate physician should be. Absolutely a top-tier medical provider who prioritizes patient care above all else. Unquestionably deserving of the highest possible rating!

Excellent care and compassionate medical team

An exceptional medical procedure. The personnel consistently demonstrate outstanding support and assistance.

Exceptional service from an outstanding employee

Daniel provided exceptional assistance 👏 he deserves a promotion The service quality has notably enhanced over the past couple of years.

Friendly receptionist saves the day with quick help

Daniel from the front desk was incredibly supportive when I needed a quick prescription filled. I truly appreciate his assistance!

Missed diagnosis leads to unnecessary medical complications

The medical professionals and administrative team demonstrated genuine empathy and warmth, which I truly valued. Nevertheless, even after consistently describing identical symptoms for approximately 18 months, no comprehensive diagnostic tests or additional examinations were performed. Regrettably, I was compelled to pursue medical care internationally, where thyroid complications were ultimately detected. By that point, the nodular growths had expanded to such an extent that surgical intervention became necessary. I deeply regret that the underlying condition was not recognized and addressed earlier in its progression.

Frustrating prescription delay at local reception desk

The Reception staff appear to be falling short in their responsibilities, as I submitted my Prescriptions on March 18th and they remain unprocessed. This level of inefficiency is unprecedented in my previous experiences with them.

Compassionate care at its absolute finest

Exceptional medical practice. The staff, from courteous front desk personnel such as Daniel to compassionate physicians like Dr Roberts, who are attentive to my medical history and demonstrate genuine concern, truly exceed my expectations. I couldn't be more satisfied with their level of care.

Exceptional doctor with compassion and care

Our encounter with Dr. Karl Roberts today was once again exceptionally good. He consistently demonstrates a meticulous and caring demeanor during my mother's appointments. His ability to listen intently to her health concerns, provide detailed explanations about potential symptom origins, and address all our queries with patience is remarkable. He never makes us feel hurried and always offers reassuring guidance while efficiently managing any required medical referrals. Every single consultation with him has followed this same high standard of care, and we are genuinely grateful for his compassionate and professional medical practice! :)

Compassionate care with room for inclusive improvements

A commendable healthcare practice with room for improvement in supporting transgender and gender diverse patients. Their strengths lie in efficiently managing appointment scheduling and call responsiveness, providing a serene and tranquil environment. The medical team is notably diverse, with physicians representing various cultural backgrounds, ensuring inclusive care for a wide spectrum of patients. Appreciation for their dedicated service.

Incredible doctor who made my healthcare journey amazing

I recently signed up with this medical practice, and the registration process was incredibly smooth and straightforward. Dr. Luke Stinson was absolutely fantastic during my consultation. He demonstrated remarkable attention to detail, showed immense patience, and provided invaluable guidance. Typically, I'm not one to leave reviews, but I felt compelled to share my experience because I left the appointment feeling genuinely reassured and optimistic about addressing my health concern. My sincere appreciation goes out to the doctor and the practice!

Exceptional care at local medical center

Excellent signal strength and medical professionals

Exceptional doctor with compassion and genuine care

Dr. Luke Stinson was an absolute delight. Incredibly supportive and addressed my questions with genuine warmth and modesty.

Compassionate doctor who truly listens and cares

Dr. Luke Stinson impressed me with his attentive approach. He explained things thoroughly and made me feel truly heard during our consultation. His communication was precise and he took care to treat me as a unique patient, resulting in a highly satisfactory medical interaction.

Worst customer service ever experienced

Extremely discourteous and disrespectful

Exceptional care that exceeded all my expectations

After enduring years of disappointment and frustration with Islington Medical Centre's subpar service, I recently registered at this new practice with remarkable ease. Immediately, I found myself wondering why I hadn't made this switch much earlier. The level of care here is truly outstanding. Prior to this, my only interactions with Islington Medical Centre since 2019 were rushed, inconsistent phone consultations that never adhered to the scheduled time. Today's consultation with Dr Luke Stinson was a complete revelation - he was attentive, compassionate, and genuinely listened to my concerns. We thoroughly discussed potential treatment approaches and considered adjusting my HRT medication, with a follow-up review scheduled in three months. I was genuinely skeptical that such high-quality care could be found in a London GP practice. In fact, this experience was so positive that I felt compelled to write this review - something I typically only do when lodging a complaint.