Montague Medical Practice

Same day appointment through call back service

The telephone callback system works well and I was able to secure an appointment on the same day. When I attended my appointment, there was no waiting time. The clinician was excellent, conducting a comprehensive consultation and providing reassurance and understanding throughout.

Friendly reception staff made me feel welcome

The service here is consistently excellent and welcoming, leaving me very satisfied with my care. I wouldn't consider going to another practice.

Felt genuinely listened to and supported

I felt genuinely well cared for, even when I had lost track of the reason for my visit. I really appreciated that.

Thorough appointment without feeling rushed

I had an appointment with a member of staff who was very kind and helpful. I didn't feel rushed during my visit and they conducted a thorough examination.

Friendly reception and quick appointment booking

The practice is excellent.

Reception team made me feel welcome

Excellent reception staff, always polite and really helpful. I saw the advanced nurse practitioner who really listened to me and was extremely thorough. Would highly recommend this surgery.

Friendly receptionist who actually listened

The clinician was genuinely friendly and approachable, taking time to listen carefully to my concerns. They were very helpful and showed kindness to both myself and my child. Thank you!

Straightforward appointment, no fuss needed

All good, appreciate it.

Staff made me feel at ease throughout

I'm still in the process of undergoing investigations, and I've found the team at the practice to be genuinely professional and approachable. The clinicians I've consulted with have been pleasant and immediately made me feel comfortable. They're straightforward and efficient in explaining what they need from me to help reach a diagnosis.

Friendly reception and quick appointment

Excellent service, much appreciated

Smooth booking and helpful consultation experience

Very satisfied with the entire experience, from the initial appointment scheduling through to the clinical consultation.

Reception staff made me feel welcomed

I was very pleased with the care I received. The clinician took time to listen to my concerns, and the reception team provided excellent support throughout my visit.

Helpful staff who actually listen to concerns

The team here has been genuinely helpful, and the clinician I'm working with is actively engaged and making good progress in addressing my concerns.

Friendly and efficient from start to finish

This medical centre is a very welcoming and efficient practice with excellent team members.

Fast appointment booking when I needed it

The healthcare professional was pleasant and courteous, and I was able to secure an appointment promptly when required.

Friendly reception made the visit pleasant

OUTSTANDING EXPERIENCE!

Friendly reception made the visit pleasant

Excellent

Got through on the phone and felt heard

Called to book an appointment and was seen promptly. The clinician was attentive and responsive to my concerns, arranging the necessary care. The team were friendly and welcoming throughout.

Friendly staff made the visit pleasant

The practice is straightforward to locate, and the team members were courteous and welcoming. The clinician demonstrated a pleasant and approachable manner during the appointment.

Fast appointment but dismissed without proper care

Was seen promptly and discharged with advice to rest, despite a consultant at another hospital having recommended antibiotics. Will monitor how things progress.