Positive feedback regarding clinical care quality and prompt assessment. Patients report consistent satisfaction with appointment access including online telephone consultation options.
Communication and courtesy from clinical staff noted as strong. Long term patient retention indicated positive ongoing experience.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
Respond to patient reviews
Monitor satisfaction trends
Generate CQC evidence reports
Claim & Manage ProfileShows how often this practice responds to patient reviews and feedback.
Positive feedback regarding clinical care quality and prompt assessment. Patients report consistent satisfaction with appointment access including online telephone consultation options.
Communication and courtesy from clinical staff noted as strong. Long term patient retention indicated positive ongoing experience.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
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Janine F. 7 months ago
Excellent!
Appointment
ExcellentReception
ExcellentCleanliness
ExcellentCare
ExcellentRespect
ExcellentSeen On Time
ExcellentWonderful surgery
I have been with the practice over a year, and each appointment I'm mightly impressed. From gaining an appointment and an online telephone conversation. Both nurses and doctors are amazing.
Alexandra B.
4 years ago
Excellent!
Prompt assessment when we needed it most
Excellent care received this afternoon with prompt assessment by the duty clinician for my unwell family member. Many thanks