Nelson Medical Practice (Yarnspinners Primary Health Care Centre Nelson)

Friendly staff make podiatry visits a breeze

Whenever I visit this place, the staff provides excellent assistance. I consistently choose this location for my podiatry needs.

Convenient parking with a comfy room

Convenient parking facilities and a spacious room make for a comfortable stay.

Yarnspinners falls flat with disappointing performance

This yarn store is terrible and not worth your time or money.

Misleading medical advice wastes patient's precious time

Visited this location based on a recommendation for an aneurysm screening, but after traveling a considerable distance, I was abruptly informed, "We don't perform that procedure here." The result was a wasted day and forfeited earnings, causing significant frustration and annoyance!!!

Pharmacy Delays: Missing Medications and Broken Promises

Pharmacy delays frequently extend beyond a week for medication retrieval. Deliveries are scheduled for the following day, but sometimes drivers return home prematurely. This leads to missing medications, highlighting an urgent need for thorough investigation and improved training protocols.

Dirty lift exposes maintenance nightmare

Elevator is disgustingly unclean. Total maintenance breakdown.

Convenient and spacious location for all needs

Straightforward layout. Ample parking spaces available.

Unprofessional doctor fails to address chronic pain concerns

Major kudos to the incompetent healthcare provider Ben, who showed zero concern for my persistent chronic pain spanning multiple years, prescribed costly stomach medication I absolutely didn't require which actually worsened my condition, and then attempted to push antidepressants on me. The absolute pinnacle? When I declined the antidepressants, he outright refused to continue my treatment and abruptly terminated our call. What a fantastic approach to patient care, right?

Lousy and useless

The reception are the worst. Absolute bunch of patronising idiots who spend more time just talking then doing any work. Dr umar dosent really lead a good practice. Dosent really take the time to want to help or see people.

Terrible service and unhelpful staff nightmare

Worst possible choice when seeking assistance They're completely indifferent The employees are extremely discourteous And display a condescending attitude

Exceptional care at doctors whitefield clinic

These medical professionals at the Whitefield clinic truly stand out as top-tier healthcare providers.

Friendly Pharmacy Staff Makes Prescription Pickup Easy

I occasionally visit to collect prescriptions for a friend. The staff are always friendly and provide excellent service with a welcoming attitude. It can get quite crowded at certain times, so I suggest placing your prescription orders ahead of time; this way, they will be prepared for you to pick up when it’s convenient.

Unexpected twist turns routine into riveting thriller

Absolutely stunned. This product completely blindsided me with how unexpectedly terrible it is. I cannot believe something could be this poorly designed and executed. Truly a disaster from start to finish. Save your money and steer clear of this absolute waste of resources. Incredibly disappointed and frustrated by the entire experience.

Convenient Location with Free Supermarket Parking

Easily accessible and with no concerns regarding parking, you are permitted to utilize the Morrisons Carpark for your vehicle.

Delayed Medication Delivery Causes Knee Pain Frustration

I had my cream prescribed on Tuesday, and it was meant to arrive either then or by Wednesday. The tracking indicated it was out for delivery. We visited Yarn Spinners, where I learned that it still hadn't arrived while I continue to suffer from knee pain. It has been an incredibly frustrating experience.

Compassionate care for gout sufferers

Dealing with a Gout Diagnosis The medical team was exceptionally helpful and supportive throughout my experience.

Smooth and friendly customer experience

Satisfactory assistance provided

Elderly Suffer While Profits Trump Patient Care

UNACCEPTABLE!! The wait times for phone calls frequently extend to nearly two hours. Elderly individuals are enduring hardships because the profit-driven clinic lacks sufficient personnel to manage patient inquiries – they ought to lose funding! Steer clear – seek a reputable medical practice instead. THESE INDIVIDUALS SEEM TO PRIORITIZE PROFITS OVER PATIENTS AND DISPLAY NO SENSE OF SHAME! I AWAIT A REPLY!!!

Tragic medical negligence leads to devastating loss

Reception staff mistreated me when I inquired about my dad calling 115 times with no answer. She claimed she picked up and said my dad was experiencing chest pain and panicking. She alleged she transferred the call, saying he was dialing the wrong services. Tragically, he passed away that day (15/03/23) from a heart attack, which we discovered on Friday. They even changed their contact number that week, seemingly to cover up their actions. Alarmed by her statements, I started recording our conversation. She then called the police, accusing me of taking photos and recording her, while I was merely trying to gather evidence of her misconduct towards me and my dad. When police arrived, they stated no crime had been committed. She subsequently had me removed from their patient list, preventing me from registering with any other GP, all because I sought to document her behavior. This is an utterly disgraceful practice that essentially let my dad die. I have life-threatening conditions and am now without medical support. I'm devastated and suffering from panic attacks and PTSD, experiencing nightmares. They consistently ignore patients and show no compassion. I warn others to avoid this surgery, as they've failed not just me, but other family members, including my grandparents who died due to their negligence. The reception staff lack empathy and will leave patients suffering in terrible pain. Despite my immense physical struggles, they do nothing to help. I feel like I'm dying, and they dismiss my concerns as mental health issues. I'm desperate, terrified, and don't know where to turn. If I die, it will be because they abandoned me. - Lisa McNamara

Patient care with a personal touch

Demonstrates exceptional attentiveness and meticulous concentration on goals and details