Patients consistently report positive experiences with clinical care, reception courtesy, and appointment efficiency at the practice. The team demonstrates attentive listening, clear communication about treatment options, and a welcoming environment. Appointments are frequently handled promptly, with many patients receiving same-day access or minimal waiting times. Staff across reception, nursing, and clinical roles are described as friendly, professional, and compassionate, contributing to a well-organised service.
However, appointment availability remains a significant challenge for some patients, with reports of extended waiting periods to secure bookings and limited alternative options such as telephone consultations. Some patients have experienced lengthy waits for test results and encountered inconsistency in clinician continuity, particularly when locum staff are unfamiliar with medical history. A small number of concerns have been raised regarding data protection awareness at reception and the handling of complaints.
Where access to appointments has been secured, patients consistently praise the quality of clinical assessment and the respectful, thorough approach taken during consultations. The practice environment is noted as clean and welcoming, with efficient processes supporting a positive care experience.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
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Claim & Manage ProfileShows how often this practice responds to patient reviews and feedback.
Patients consistently report positive experiences with clinical care, reception courtesy, and appointment efficiency at the practice. The team demonstrates attentive listening, clear communication about treatment options, and a welcoming environment. Appointments are frequently handled promptly, with many patients receiving same-day access or minimal waiting times. Staff across reception, nursing, and clinical roles are described as friendly, professional, and compassionate, contributing to a well-organised service.
However, appointment availability remains a significant challenge for some patients, with reports of extended waiting periods to secure bookings and limited alternative options such as telephone consultations. Some patients have experienced lengthy waits for test results and encountered inconsistency in clinician continuity, particularly when locum staff are unfamiliar with medical history. A small number of concerns have been raised regarding data protection awareness at reception and the handling of complaints.
Where access to appointments has been secured, patients consistently praise the quality of clinical assessment and the respectful, thorough approach taken during consultations. The practice environment is noted as clean and welcoming, with efficient processes supporting a positive care experience.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
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Iain S.
one year ago
Excellent!
Friendly staff made blood test straightforward
I would like to express my appreciation for the excellent service I received at the medical centre this morning. The healthcare professional who performed my blood test was particularly pleasant and professional.
Lesley S.
one year ago
Excellent!
Friendly staff made us feel genuinely welcome
My spouse and I have been registered with this practice since early last year, and we have found it to be excellent. The clinical and administrative team members are consistently friendly and approachable. The environment consistently feels peaceful and inviting.
Lorraine W.
one year ago
Excellent!
Felt listened to and thoroughly examined
The healthcare professional made me feel comfortable and demonstrated a comprehensive approach to my care.
Roy P.
one year ago
Excellent!
Always helpful when I call in
Consistently outstanding care provided on this occasion
Alan C.
one year ago
Excellent!
Friendly staff who don't rush you through
My wife and I have nothing but positive things to say about the service and standard of care we experience at North Beverley Medical Centre. The team members are approachable and courteous while upholding high professional standards. They work efficiently without giving the impression that appointments are being hurried along. Both the personnel and the processes in place are clearly well organised, and they demonstrate a reassuring and warm demeanor throughout.
Christine W.
one year ago
Excellent!
Prompt appointments and thorough care received
Had two recent appointments. Both were handled promptly and comprehensively. The Advanced Practitioner demonstrated thoroughness and empathy throughout. A welcome addition to the practice.
Antony W.
one year ago
Bad!
Long wait then turned away without help
Waited an extended period with a hand injury only to be informed that imaging services were not available at this location and advised to contact my GP the following day. I found it frustrating that I was directed elsewhere when I felt the facility should have been equipped to handle this type of assessment. The experience left me feeling passed between services without a clear resolution, and I am unlikely to return to this centre in future.
Barbara D.
2 years ago
Excellent!
Got appointment easily despite the wait
I was able to secure an appointment without difficulty, though there was a considerable wait time. However, all members of the team demonstrated helpfulness and conducted a comprehensive assessment.
Ellie W.
2 years ago
Excellent!
Staff listened and took my concerns seriously
I felt heard and understood, with suitable referrals arranged to support my health concerns. After undergoing a necessary procedure, I returned to the practice on subsequent occasions and experienced the same attentive approach, with appropriate treatment options provided and a clear pathway established if needed. Throughout my visits, I was treated with courtesy and consideration by everyone I encountered. I am very satisfied with the standard of care provided at this GP practice.
David B.
2 years ago
Excellent!
Quick appointment and friendly team throughout
It was excellent to receive an appointment promptly, and the staff demonstrated genuine warmth and friendliness throughout. I would also like to highlight the pharmacy service, which showed creative problem-solving and impressive efficiency.
John B.
2 years ago
Excellent!
Staff explained things clearly and listened well
Outstanding experience with the entire team, who take time to clearly explain any diagnoses and discuss the medications they recommend in detail.
Liz S.
2 years ago
Excellent!
Friendly service with no waiting around
The staff were welcoming and the appointment ran smoothly without any delays. The consultation was completed promptly. Much appreciated.
Alex C.
2 years ago
Excellent!
Quick appointment with efficient staff and clean practice
I had an appointment with a healthcare professional during the latter part of the day. I was very satisfied with the experience. There was minimal waiting time, the facility was well-maintained, the team were courteous, and the appointment itself was efficient. I was able to leave promptly.
Rosalynd M.
2 years ago
Excellent!
Seen on time with friendly professional care
Attended my appointment at the scheduled time and received professional, friendly, and compassionate care from the nursing staff.
Malcolm H.
2 years ago
Excellent!
Quick appointment with minimal waiting time
I had a brief wait before my appointment and the blood test was completed quickly, allowing me to leave promptly. Much appreciated.
Sally C.
2 years ago
Excellent!
Swift appointment booking and helpful reception
Outstanding care provided. Quick and well-organised.
Gary W.
2 years ago
Excellent!
Helpful staff who actually listened to me
The healthcare professional was excellent to speak with and thoroughly addressed all of my concerns, and I am hopeful that the prescribed treatment will prove beneficial.
Paul R.
2 years ago
Great!
Helpful reception staff made booking easy
Excellent experience during my visit today.
Jenny H.
2 years ago
Excellent!
Worth the wait for helpful care
Had to wait a while but totally worth it to see the clinician. So helpful, caring and understanding. They were excellent.
Lucy C.
2 years ago
Excellent!
Professional care with thorough attention to detail
Competent and comprehensive, excellent service from start to finish.