North Street Medical Care

Convenient and caring health service for modern patients

I consistently secure telephone consultations, which is my preferred method, and the healthcare professional then determines whether an in-person visit is necessary or if the issue can be addressed remotely. The e-consult platform is incredibly user-friendly. Additionally, I appreciate that they provide specialized weekend clinics for specific health concerns, and I received a proactive text message from the practice encouraging me to take advantage of these services. I'm truly relieved that healthcare services are returning to their pre-pandemic operational status.

Compassionate doctor helps worried parent find answers

Doctor attentively heard my child's medical concerns. Provided helpful guidance and support as needed.

Exceptional service with compassionate and attentive care

Extremely compassionate, they attentively heard my every concern and query, then offered truly valuable guidance and support.

Smooth sailing with this medical procedure

Straightforward procedure. Experienced a sense of ease and minimal discomfort throughout.

Smooth surgery with caring and attentive doctor

I underwent a small procedure at this facility and found the entire experience to be thoroughly satisfactory. The physician provided comprehensive explanations at every stage, making the process clear and reassuring. It was surprisingly pleasant.

Compassionate staff made my surgery experience smooth

The experience was pleasant, and Romel and who I believe was Joanne were fantastic, helping me distract myself from the surgical procedure, and I remained comfortable without experiencing any discomfort.

Terrible reception ruins otherwise professional medical experience

The medical professionals during my treatment were excellent and highly skilled, but the reception staff were a complete disappointment. Their customer service was appalling, with employees who treated patients disrespectfully, fabricated information about services, and seemed eager to provoke confrontations that could potentially jeopardize appointment scheduling. These receptionists appear unmotivated and incompetent, lacking any genuine passion for their work. It seems they are merely filling positions while younger, more enthusiastic individuals would approach the job with greater dedication and commitment. The clinic's management urgently needs to reassess and retrain these front desk staff, or consider replacing them entirely. Their current approach is unacceptable, and as a result, I will be seeking medical care elsewhere.

Excellent care and quick service from doctor

The physician was incredibly competent and helped me feel completely comfortable. The medical procedure turned out to be much less uncomfortable than I had anticipated. I'm thoroughly satisfied with my overall care. The wait time was minimal, and I was seen immediately upon arrival.

Caring doctors, but rude receptionist ruins experience

The medical staff and nursing team are exceptional, but the reception area is a different story. There needs to be serious discussion about patient interaction and basic courtesy. The receptionists should learn to communicate respectfully and not assume patients are unintelligent or dishonest. Many patients have professional careers and deserve to be treated with dignity. The constant claims of being overwhelmed seem questionable at best. If these staff members are dissatisfied or unable to perform their duties effectively, they should consider stepping aside for more enthusiastic and capable individuals. North Street Medical Center urgently needs to address and improve their front desk customer service.

Painless mole removal with expert medical care

Professional and efficient procedure, with the mole extraction performed smoothly and without any discomfort, completed quickly and effectively.

Compassionate care from an exceptional physician

A delightful physician who communicates with exceptional clarity and maintains a warm, approachable demeanor

Exceptional care from a wonderful medical team

The service at this establishment is exceptional. Scheduling appointments is swift and efficient, and the staff demonstrates remarkable warmth and hospitality. Dr. Rumel Haque, in particular, stands out for his compassionate and genuine approach. My heartfelt appreciation goes out to the entire team.

Fantastic experience with top-notch customer support

Outstanding customer support

Compassionate doctor who truly cares about patients

Dr Mahdee Elahi demonstrated exceptional compassion and support throughout my medical evaluation. He embodies the essence of a dedicated healthcare professional with a sincere commitment to patient well-being. He is truly a valuable member of the North Street Medical Centre team.

Exceptional care from a compassionate medical professional

Dr. Mahdee ELAHI demonstrates exceptional medical expertise and provides outstanding patient support. I am truly grateful for his assistance.

Compassionate care made my surgical experience smooth

The medical team made my minor surgical procedure significantly less stressful through their exceptional approach. I felt completely comfortable thanks to their clear and detailed walkthrough of what to expect. Dr Sura and the Nurse demonstrated both warmth and expertise throughout my entire experience.

Quick relief for my aching knee

Received a cortisone shot in my knee today. The physician was friendly and I was seen promptly. Appreciative of the smooth experience.

Compassionate doctor who truly cares about patients

The doctor demonstrated exceptional care, patiently listening and thoroughly addressing each patient's concerns with genuine attentiveness.

Convenient medical care with easy patient parking

Excellent medical facility with a fantastic team. The on-site patient parking is a major plus, especially when undergoing medical procedures.

Great healthcare with compassionate and attentive doctors

The medical practice is truly exceptional, with every general practitioner I've encountered demonstrating remarkable professionalism, empathy, and compassion. Despite my complex health challenges, each doctor and specialist has provided outstanding care and support. I cannot recommend this surgery highly enough. It's genuinely refreshing to be associated with a healthcare provider that demonstrates such genuine concern for their patients. 😊