North Street Medical Care

Smooth healthcare experience with great communication

I've only been receiving care here for a short period, but my initial encounters have been overwhelmingly favorable. The practice seems to be professionally managed. The communication channels are clear, and accessing their services has been remarkably straightforward and convenient.

Great service and caring medical team

The personnel were exceptionally welcoming and warm. They maintained the scheduled appointment precisely. The physician was delightful, engaging in conversation and genuinely attentive to my comfort during the entire process, which was thoroughly and clearly described. Comprehensive post-treatment guidance and an informative handout were also supplied.

Life-changing medical care with compassionate doctor

The physician I consult is absolutely exceptional - I would undoubtedly choose him again for any surgical procedure if required. He demonstrated remarkable compassion and genuine kindness throughout our interactions.

Compassionate doctor who truly cares about patients

I urgently needed to see Dr. Elahi, and they made me feel truly heard and supported. The doctor was incredibly thorough and compassionate, carefully addressing all of my worries. I walked out of the appointment feeling significantly more at ease and reassured.

Compassionate care and top-notch medical expertise

Top-notch service from the medical team, with the physician and nursing staff providing crystal-clear communication throughout every stage of the process. The procedure was executed precisely as scheduled, demonstrating remarkable professionalism from start to finish.

Disappointing doctor and unhelpful medical centre

I recently enrolled at North Street Medical Centre and initially was impressed. The new patient assessment with the nurse was outstanding—she demonstrated remarkable empathy, provided valuable guidance, and thoroughly explored my medical background. Her recommendation to consult a doctor about my health conditions and medications was much appreciated. Unfortunately, my consultation with Dr. Mahdee Elahi was deeply unsatisfactory. His professional conduct was subpar, with unprofessional body language that included casually propping his legs on the chair during our meeting. His communication style was abrupt and dismissive, showing minimal interest in my health concerns. When I inquired about potential medication side effects, his perfunctory response—"all medications have side effects"—suggested either a lack of expertise or a significant disregard for patient education. I departed the appointment feeling marginalized and frustrated. Upon expressing my concerns to the practice manager and requesting an alternative physician, I was summarily denied. The entire consultation felt futile. However, the practice manager did at least assist in scheduling a future appointment with one of the practice partners. Overall, I'm profoundly disappointed with the patient treatment here. While some staff members are exceptional, my interaction with Dr. Elahi and the refusal to accommodate my request for a different physician have seriously undermined my confidence in this medical practice. I sincerely hope they will develop a more responsive approach to patient concerns moving forward.

Compassionate care and expert medical guidance

Exceptional consultation experience. Entirely alleviated my anxiety. Wonderful physician who attentively heard my worries and inquiries. Charming and helpful administrative team

Exceptional care and comfort during my procedure

A superb medical support experience for my minor procedure. The healthcare professionals demonstrated exceptional care, warmth, and compassion, effectively calming my nerves. Top-tier treatment from start to finish.

Compassionate care saves the day at clinic

I was concerned about my leg and called to schedule a consultation. The receptionist who took my call was incredibly supportive and went above and beyond to secure an immediate appointment that very day. She successfully arranged this, and I ultimately met with Dr. Symon. The doctor was exceptionally warm and knowledgeable, completely alleviating my anxieties. Sincere gratitude goes to both the telephone staff member and the physician for their compassionate care and dedicated attention. These two professionals truly exemplify the best of the NHS.

Compassionate doctor who truly listens and cares

Dr. Sura demonstrated exceptional professionalism, taking the time to thoroughly walk me through each step of the procedure, which helped alleviate my initial anxiety and concerns.

Caring staff made my medical experience wonderful

The personnel were incredibly welcoming and helped me feel relaxed both prior to and throughout my medical treatment. They thoroughly explained everything and ensured I was fully informed.

Great service from a trusted medical practice

I anticipated a potential delay in scheduling, but was pleasantly surprised by the quick appointment booking. Having been a long-standing patient at North Street Medical Care, I consistently find the entire staff - from the front desk personnel to the nursing team and doctors - to be exceptionally professional, compassionate, and helpful.

Compassionate staff saved my day at clinic

Despite my scheduling mix-up, the receptionist remained composed and helpful, ensuring I was able to see the doctor and receive the crucial medical care I required. Throughout my decade-long relationship with this medical practice, I have consistently experienced excellent treatment. I appreciate your wonderful service.

Compassionate care from a skilled medical professional

Dr Romel Haque and his associate at North Street Medical Care in Romford were incredibly understanding during my skin tag removal procedure. Recognizing my intense anxiety around blood and medical instruments, they performed the surgery with remarkable sensitivity and care. I was deeply appreciative of their compassionate approach, which helped me feel completely at ease throughout the entire experience. My gratitude to Dr. Haque and his team is immeasurable.

Fantastic healthcare with consistent improvement over time

Over the past ten years, I've been a patient at this medical practice, and I've noticed a consistent upward trajectory in the quality of their healthcare services, with each visit showing incremental improvements.

Exceptional care from compassionate medical professionals

The personnel here are exceptionally welcoming and helpful, and Dr. Sura is truly an outstanding physician. She is an incredible addition to this medical team.