Oak Glen Surgery

Friendly staff who always find appointment time

I've consistently had positive experiences at this practice. The team members are welcoming and approachable, and they've always been able to accommodate appointments when required.

Reception staff made calling the surgery feel easy

I've had a consistently positive experience with this practice and every member of staff I've interacted with. I'd particularly like to commend the reception team for their work on the phones. They are regularly available, consistently courteous, patient, and genuinely supportive. Anyone familiar with the NHS will recognise that this level of service isn't always guaranteed, so it's deeply valued. Contacting the practice doesn't feel like something to avoid because you're treated with respect rather than as a burden. It genuinely makes a meaningful difference. I work within the NHS myself, so I'm acutely aware that recognition is often limited while criticism tends to be more vocal, which is why I felt compelled to share this feedback. Thank you.

Reception staff made us feel genuinely welcome

You receive excellent care and attention at this practice. The reception team is wonderfully welcoming and kind. It's a privilege to be a patient here.

Friendly reception staff made us feel welcome

My wife and I have consistently received outstanding care from the clinical team at this practice. The administrative staff at the front desk are invariably courteous and supportive. This facility represents a genuine asset to the healthcare system.

Friendly staff made settling in easy

I have recently relocated to the area and I am extremely pleased with the quality of care and support provided by the team at this practice. I would happily suggest this service to anyone seeking a new healthcare provider.

Felt listened to during my appointment

An excellent healthcare professional providing strong general practice care.

Friendly reception staff made booking easy

Excellent medical practice

Helpful practice that goes the extra mile

Consistently demonstrates a willingness to go the extra mile in providing assistance whenever feasible.

Professional and reassuring in an emergency

While assisting someone who had collapsed in the local area this evening, a healthcare professional stopped to offer assistance. I was very impressed by how professionally they handled the situation, providing reassurance to the patient and keeping family members informed while waiting for emergency services to arrive. Their compassionate and competent response was greatly appreciated and reflects well on their practice.

Consistent care across five years

I have been a patient at this practice for five years, and my family members have also been registered here during that time. The clinical staff have consistently provided me with high-quality care throughout my time as a patient.