Park Green Surgery

Exceptional dental care with professional and caring staff

The negative reviews I've seen don't align with my personal encounter in the slightest. Every staff member was incredibly friendly, and the environment exuded a sense of tranquility. During my wisdom tooth extraction, Bilal executed the procedure with remarkable efficiency and utmost professionalism. I'll absolutely be returning without a doubt!

Worst medical experience ever avoid at all costs

A consistently terrible ordeal that never improves. I absolutely loathe any interaction with this medical facility. Steer clear at all costs. To the personnel... I recognize that your work is undoubtedly challenging and demanding, but even a small dose of compassion and understanding can make a significant difference - I urge you to treat your patients with basic professional courtesy.

Amazing dentists who truly care

Dr. Duce and Chris W are exceptional professionals who truly stand out in their field.

Compassionate doctors who truly care about patients

Every physician at this practice has been outstanding. They consistently demonstrate a compassionate, competent, and supportive approach to patient care.

Compassionate doctor saves the day at urgent care

On December 20th, I was at urgent care's first-floor facility and encountered Dr. Duce, who was truly exceptional. Despite not being a regular patient of this practice, I was impressed by his professionalism, thoroughness, and compassionate approach. I was experiencing extreme fatigue at the time. After another healthcare professional requested a second opinion, Dr. Duce conducted a comprehensive examination and adjusted my antibiotics, as I had developed a chest infection while on my previous medication. Today, I'm feeling significantly better and wanted to express my gratitude. I initially intended to email the surgery with my appreciation, but couldn't locate their contact information, so I'm sharing this positive review to acknowledge Dr. Duce's outstanding care and medical expertise.

Frustrating appointments and broken communication system

Recently, the service quality has been absolutely appalling. They've implemented a new appointment scheduling system where you input your details online, and they're supposed to message you about when someone will call to set up an appointment. However, the critical issue is they consistently fail to follow through with the callback, leaving you forced to initiate contact again and essentially restart the entire process. I've been bombarded with 4 separate messages requesting me to complete a questionnaire that I've already submitted, which suggests their computer support system is fundamentally flawed. If an organization chooses to adopt digital appointment booking methods, it's absolutely crucial that the system functions correctly - this is especially critical when dealing with healthcare-related services.

Dangerous medical practice avoid at all costs

Think twice before choosing this medical practice. The quality of care is alarmingly subpar, and their administrative processes are deeply flawed. Your and your family's well-being could be seriously compromised by seeking treatment here.

Incredible service with caring and responsive staff

What an incredible experience. Scheduling appointments is consistently prompt, and the staff's level of care has been absolutely outstanding. Kudos to the entire team!

Swift care for my painful hamstring injury

After experiencing a hamstring injury, I shared my medical information and a picture early Thursday morning. By 10am, I had secured a clinic appointment with Chrissy, who promptly forwarded my case to the Orthopedic department at MDGH. I met with a consultant the following Monday, underwent X-rays, and received a scan that Friday. The subsequent Monday's consultation revealed that my hamstring had completely detached from the bone. I'm now receiving physiotherapy. The efficiency and care provided by both the Surgery and Hospital during this incredibly painful injury were absolutely exceptional. My deepest gratitude goes out to every staff member involved in my treatment.

Dangerous medical negligence harming families forever

Absolutely horrific medical care. Repeatedly overlooking critical symptoms and dismissing clear warning signals. If I had my mother's permission, I would absolutely file a complaint with the medical board. Tragically, it's already too late for my father, as they completely neglected to monitor his diabetes properly.

Terrible medical practice with unhelpful and rude staff

I've been a patient at this medical practice for years, and aside from a few competent doctors, the overall experience is terrible. The receptionists are incredibly unprofessional, failing miserably at their basic responsibility of welcoming and scheduling patients who are likely already feeling anxious and vulnerable. No matter how polite I am, they remain consistently abrupt and unfriendly. When I called seeking urgent help about medication causing severe bleeding, the receptionist was completely unhelpful, merely sending a link without proper assistance. Upon explaining I couldn't access the link, she barely collected my details and claimed a doctor or nurse would contact me. Predictably, I received another inaccessible link after earlier navigating a complex online 111 process that specifically instructed me to contact my GP. My frustration with this practice has reached a point where I'm seriously considering changing providers, despite having been registered here my entire life. I deeply respect the NHS and understand the challenges of healthcare, but surely some basic staff sensitivity training isn't too much to ask.

Friendly staff made my medical visit smooth

The staff at the front desk and nursing team were incredibly supportive and accommodating during my visit today.

Exceptional service with compassionate medical professionals

Absolutely cannot suggest an alternative practice. Staff is incredibly supportive. Courteous, empathetic, and genuinely caring.

Deaf patients deserve better communication and respect

They have no understanding of deaf individuals like us, and we require an interpreter. They fail to comprehend our frustration with the doctor's reception. As deaf people, having an interpreter is crucial for us, and we strongly urge them to prioritize this need.

Exceptional healthcare with friendly staff and minimal wait

My interactions with Park Green have consistently been exceptional. The front desk staff radiate friendliness and hospitality, while the medical professionals demonstrate impressive expertise. Scheduling is remarkably punctual, with wait times rarely exceeding a brief 5-minute window. I enthusiastically endorse this medical practice!

Frustrating referral system with limited hospital choices

Everything is fine apart from their referral approach (possibly due to NHS protocols). They consistently recommend Macclesfield hospital, which has no available appointments, forcing me to repeatedly ask for alternative options—an exhausting and frustrating experience.

Amazing surgical care with friendly professionals

Exceptional medical procedure. Stands out as the top clinic among all previous healthcare providers we've experienced. Consistently easy to schedule appointments and the team is absolutely wonderful.

Friendly doctors and staff saved my day

Exceptional medical professionals at Park Lane Surgery, with a supportive team and compassionate physicians. Truly the top-notch healthcare facility when you're feeling under the weather.

Exceptional care and speedy service at park green

I can genuinely attest that my encounters with this medical practice have consistently been positive. I recently required appointments for both myself and my infant, and remarkably, they scheduled us on the same day. Often within the hour. Today, I was incredibly impressed to see a physician within just 5 minutes!!!!! Such exceptional service is remarkable! While some individuals are quick to criticize medical practices for unavailability, I have never personally experienced such issues at Park Green. My heartfelt gratitude goes out to the entire staff, with a special acknowledgment to Sister Lisa and Doctors Panting and Leigh. I sincerely hope they continue their outstanding work!

Exceptional care from an amazing medical team

I am thoroughly impressed by the exceptional team at this practice! Every staff member has consistently provided outstanding service. My deepest gratitude goes out to them.