Parkside Medical Centre

Terrible service and unprofessional medical staff

Spent nearly two hours on hold during morning hours, only to be told no appointments are open. The front desk staff behave as if they're medical professionals, interrogating me with unnecessary personal inquiries.

Terrible medical practice with zero customer service

Absolutely the most incompetent medical practice I've ever encountered. I spent more than a week attempting to schedule an appointment, but their phone lines are perpetually unattended. Their service is utterly abysmal.

Terrible service at bulwell medical practice

Relocated to Bulwell and was compelled to transfer my medical practice. Unfortunately, my experience has been deeply unpleasant. The reception staff are discourteous, and regardless of your efforts, securing an in-person appointment with a general practitioner appears to be an insurmountable challenge.

Worst customer service experience ever

Incredibly discourteous front desk staff. Lacking professional credentials yet displaying an know-it-all attitude

Worst medical experience of my entire life

These medical professionals are utterly incompetent, and if the rating system permitted, I would assign them the lowest possible score. Their conduct is reprehensible, and they should face serious consequences for their unacceptable behavior. The level of care is shockingly poor and completely unacceptable.

Unprofessional staff makes medical visit unbearable

Front desk staff playing medical professional! This general practice clinic is utterly ridiculous

Friendly service with a minor reception hiccup

The team consistently provides exceptional service and hospitality. My only minor frustration is the occasional delay in reaching the front desk.

Terrible service for working parents seeking medical help

These medical professionals are completely incompetent. I've attempted to schedule appointments multiple times for various health concerns, and each time I'm told to call at 8am after already spending an excessive amount of time just trying to communicate with their staff - something I simply cannot do as a single working parent who must drop off my child at school and then head to work. As a result, I'm forced to endure ongoing medical issues. I'm seriously considering switching to a different healthcare provider.

Terrible service and endless waiting times

Despite the staff's generally pleasant demeanor, the countless instances of being put on hold for a quarter-hour, only to ultimately have the call disconnected, make it impossible for me to endorse their service. They desperately require additional personnel.

Exceptional healthcare in bulwell worth every moment

I'm puzzled by the negative feedback this practice has received. My personal experience has been outstanding. The physicians, nurse practitioner, and front desk personnel are truly exceptional. Every time I've visited, I've been seen quickly and received top-notch medical attention. I absolutely endorse this healthcare provider for anyone in the Bulwell region.

Terrible healthcare experience at this awful doctors surgery

Absolutely terrible medical practice - without a doubt the most incompetent healthcare facility I've encountered. The entire staff, starting from the front desk and extending to the physicians, demonstrates a complete lack of professionalism. Every single interaction was disappointing, and I would rate this experience as completely unacceptable. Zero stars if I could.

Friendly staff and convenient care at parkside

Since arriving from Leen View, I've been at Parkside for more than twelve months without any issues. They provide the convenience of scheduling appointments ahead of time, maintain afternoon availability when morning phone lines get congested, and the staff has consistently been welcoming and helpful. I'm being completely sincere when I say that switching to this medical practice has significantly simplified my healthcare experience.

Frustrating healthcare experience leaves patient in pain

I exhausted my pain medication supply 3 days ago and proactively visited my physician beforehand to request a refill. Today, 72 hours later, I called to follow up on the matter, only to be informed that nothing has been resolved. When I requested to speak with a doctor or schedule an appointment, I was curtly told no appointments were available. I am extremely dissatisfied with this treatment and level of care.

Unhelpful and disappointing primary care experience

I recently signed up with this medical practice after relocating to the neighborhood, primarily due to its proximity. However, just a week after registering, I attempted to schedule a routine health examination that required a brief GP-completed form. To my dismay, the doctor refused to assist me, insisting that I seek private medical services instead. Consequently, I'm now compelled to search for another general practitioner practice that offers more accommodating care.

Negligent care led to potential life-threatening consequences

I experienced three serious chest infections in 2020, and was promised a callback from DR dealkar, being advised to wait patiently. This happened in February 2020, but I didn't receive the call until over a year later in April 2021. By then, it was already too late - I'm now facing a critical health situation that could have been addressed with a CT scan last year, which was never performed. At just 43 years old, I'm deeply frustrated. The medical care has been absolutely unacceptable, and I'm definitely seeking a new healthcare provider to explore my remaining treatment possibilities.

Fast and friendly customer support rocks

Reached out by phone twice recently, and each call was answered swiftly. The staff demonstrated exceptional responsiveness and courtesy.

Terrible medical service that ruins insurance claims

I've had nothing but disappointing experiences with this medical practice since becoming a patient. The situation reached a critical point when a general practitioner erroneously documented my medical history for a new injury, labeling it as a pre-existing condition after I had already endured a two-month wait for the report. Consequently, my insurance has refused to cover the treatment. If possible, I strongly recommend finding an alternative healthcare provider.

Exceptional healthcare and compassionate team at our clinic

This medical center has been our go-to healthcare provider. From the very beginning, we've consistently experienced exceptional treatment here. I have complete confidence in the general practitioners and nursing team, along with the front desk and administrative personnel. The practice manager is simply delightful and incredibly kind.

Endless wait for prescription drives patient crazy

I've been struggling for days to place my prescription order, and I'm currently stuck on hold. I began calling at 12:00, and now it's 12:50, with five people still ahead of me in the queue. I've even attempted to call during dinner time, and despite trying since October 5th, I'm still waiting at 12:55 and can't bear it any longer. Absolutely terrible service.

Slow pharmacy service tests patient's medical patience

I submitted my spouse's recurring medication request on September 15th, and the last item was finally processed on October 3rd. Could this be setting some kind of slowness record?