Parkview Surgery

Fantastic care from admin to doctor's team

I'm thoroughly impressed with this medical practice, as every staff member from administrative personnel to physicians goes above and beyond to provide support and guidance. The facility is immaculately maintained and has a welcoming atmosphere. An added convenience is their ability to conduct blood work and urine screenings on-site, eliminating the need to visit a separate hospital for routine diagnostic tests.

Incredible care from amazing medical team

I've been a patient at this medical practice since I was 19, and they truly stand out. Their staff, particularly the receptionist Sanaida, consistently go the extra mile to provide exceptional support.

Incompetent surgery wastes months of patient care

After seeking a specialist referral nearly a year ago, the practice suggested a clinic with an absurdly long two-year waiting period. I proactively identified multiple alternative options with shorter wait times, but it took numerous exhausting conversations before my GP would even consider them. Essentially, I squandered almost half a year just getting him to agree to make the referral. When I eventually followed up, I discovered he never actually submitted the paperwork at all. Instead of offering an explanation or expressing any regret, the medical practice simply sent a generic message with a link instructing me to restart the entire referral process from scratch. My advice: steer clear of this surgery if you anticipate needing genuine medical attention.

Dangerous clinic with unacceptable mental health care

Utterly disheartening and potentially harmful mental health service. This practice completely falls short of acceptable NHS care standards. Since becoming a patient, I've encountered numerous problematic situations: – Consistent denial of medical documentation requests – Deliberately misleading communication about official healthcare protocols – Medical staff dismissively characterizing my diagnosed conditions as mere "frustration" – Administrative mistakes compromising prescription accuracy – Fundamentally broken appointment scheduling process with unclear and conflicting communication channels I could elaborate further, but the pattern is evident. Anyone prioritizing their psychological well-being should steer clear of this facility. It represents an environment that is neither reliable nor compassionate for individuals navigating mental health difficulties.

Overpriced referral form exposed medical greed

ParkView Surgery charged me an exorbitant £105 for a simple private medical referral form that merely required a few lines and a signature attesting to my lack of pre-existing conditions. No examination, no consultation—just an absurdly high fee for a minimal administrative duty. This isn't medical service; it's blatant financial exploitation. Such unethical practices erode patient confidence and take advantage of individuals in sensitive health situations. I flatly rejected their inflated charge and sought alternative assistance. If you prioritize honesty, reasonable pricing, and professional medical ethics, steer clear of this establishment without hesitation.

Fast and friendly care at clinic

Dr. Santos provided excellent service, quickly performing my triage and scheduling a same-day physician consultation.

Compassionate care from a stellar team

Dr. Lena is excellent, and Sanjida consistently provides compassionate and supportive assistance.

Friendly staff made my day smooth

The staff at the reception were incredibly supportive and accommodating during my visit. They went above and beyond to assist me with my needs and provided excellent service.

Amazing care from compassionate medical team

Sanjida was incredibly compassionate and supportive during my triage consultation today, which led to a swift doctor's appointment this morning. Both my son and I found the entire experience to be of excellent quality and very satisfactory.

Friendly and attentive customer service

The staff member at Sakura was incredibly supportive and went out of their way to assist me.

Quick help for my stubborn cough problem

Sanjida and her colleagues promptly scheduled a medical consultation following my persistent 10-day cough, which I had been hesitant to seek treatment for. I'm truly appreciative of their help.

Worst medical experience ever terrible healthcare service

Absolutely abysmal medical service from start to finish - from the discourteous and unprofessional front desk staff to the misleading appointment scheduling. As an acute stroke patient, I've been unable to see a general practitioner for three entire years. When I finally got a blood test, despite being on blood thinners, no INR test was conducted. My test results revealed low folic acid, low vitamin D, and elevated cholesterol levels. I remain unable to consult a competent GP, as the receptionist consistently provides nonsensical information, seemingly oblivious to the fact that I myself work as a phlebotomist in a medical practice. If the rating system allowed zero stars, I would select that option without hesitation. These healthcare providers are actively contributing to patient health deterioration, inducing depression and anxiety. They are brazenly unapologetic and indifferent. I strongly advise anyone seeking medical care to avoid this practice entirely - these individuals demonstrate a complete lack of concern for patient well-being, to the point of potential life-threatening negligence.

Unreliable receptionists ruin patient experience and trust

I've encountered some frustrating interactions with their front desk staff regarding scheduling phone consultations. On two separate occasions, I arranged appointments and was assured a doctor would contact me. Both times, I waited expectantly for the promised call, and both times, no communication occurred. This repeated lack of follow-through is increasingly exasperating. When I inquired about the missed appointments, their explanation was that the scheduled calls were not recorded in their system.

Incompetent gp failed to send my prescription

Absolutely terrible service! I reached out to my general practitioner on two separate occasions in May, requesting them to forward my prescription to the pharmacy. Each time, they assured me with complete confidence that they had done so. When I went to collect my medication in June, the pharmacist informed me that no email had been received. Upon contacting the GP again, I was met with nothing more than an apology. They acknowledged their error and confirmed through their system that no pharmacy communication had occurred! They promised to contact the pharmacy once more, but when I checked with the pharmacy directly, there was still no trace of my prescription! This general practitioner's performance is utterly unacceptable! ! !

Exceptional healthcare with caring and professional staff

Incredibly supportive front desk personnel, accompanied by a highly responsive and caring doctor and nursing staff.

Helpful language app with some quirks

Sạnida vkind has consistently been supportive in helping me improve my English, which is not very strong.

Sanjida saved the day with amazing service

Exceptional assistance provided. Sanjida went above and beyond to swiftly process my referral with utmost professionalism. Much appreciation for her support.

Rude staff dampens experience at medical clinic

Medical staff are competent 👍🏻 however, the front desk employees in traditional head coverings seem less professional

Awesome pediatric care with same-day appointments

The staff provides quick assistance, the front desk personnel are welcoming, and they consistently accommodate my son's medical needs by offering same-day scheduling.

Wonderful healthcare with friendly and caring staff

I'm truly fond of my general practitioner's clinic due to the incredibly welcoming and warm staff. Binisha and Gaurav, in particular, stand out for their exceptional friendliness towards all patients. I deeply appreciate the outstanding service they provide ♥️