Parkview Surgery

Appalling prescription service

I put in a prescription request on 4/3/25. It was delayed as GP not read hospital letters. I sent copies. Chased in person (had to take leave) a week later. They spent ages looking for copies I sent. Chased again by phone. Eventually issued, but night insulin, needles and test sensors missing. Chased by phone again. Still no luck. Visited this morning. I am now in pain as night insulin missing. Can't test my sugars without sensors.

Compassionate doctors who truly care about patients

I've been a patient at this medical practice since 2012, and I've never experienced any issues. They genuinely strive to provide the best care possible. People should understand that these healthcare professionals work tirelessly, seeing countless patients and children throughout the day, each with unique and challenging health conditions. Despite the demanding nature of their work, I believe they are exceptional.

Exceptional service from true professionals

The staff demonstrated exceptional attention to detail, expertise, and prompt communication. I'm thoroughly satisfied with the level of service provided.

Horrific medical experience that will shock you

Unquestionably the most terrible medical practice imaginable - don't take my word for it, go experience the nightmare yourself I desperately want to elaborate on how I sincerely wish every single person connected to this establishment would discover a passionate interest in wandering through ominous, perilous side streets To potentially rediscover some semblance of compassion, because after my final procedure with them, I've completely lost my faith in human decency!!! Yet somehow they persisted with my care - and for that, I remain inexplicably grateful

Terrible healthcare experience at this medical practice

Absolutely terrible general practitioner. Completely disorganized and shows zero concern for patients.

Exceptional service that exceeded my expectations

Highly responsive and courteous service with great attention to detail and a polished approach.

Friendly staff can't make up for dismissive doctor

The front desk staff were incredibly supportive, but the physician seemed disengaged during our consultation. I'm cautious about sharing this feedback, hoping it won't negatively impact my future care.

Friendly staff but serious concerns about medical advice

The staff at this medical center are welcoming, and scheduling appointments for myself and my kids has always been straightforward. Despite this, I've encountered some troubling interactions with a particular female physician who provided grossly inaccurate medical guidance on multiple separate occasions. I attempted to engage with the Practice Manager to address these issues, but was met with complete silence and no return communication. This lack of response raises serious concerns about potential misinformation potentially affecting more vulnerable patients. Consequently, I've made the decision to transfer my medical care to another facility that demonstrates greater commitment to professional and accurate healthcare. The clinic would do well to improve their responsiveness and take patient feedback about medical consultations more seriously.

Sanjii rocks customer service with excellence

Sanjii consistently provides excellent assistance and is truly outstanding in their service.

Friendly and professional service every time

Incredibly supportive and accommodating team members who went above and beyond to assist me.

Friendly service with a few good employees

The employees here are relatively welcoming and pleasant.

Unprofessional staff ruined my healthcare experience

Just two mornings back, I rang up the general practitioner's office to schedule a consultation for my child! The receptionist who picked up was incredibly discourteous, flatly declaring no appointments were available throughout the entire week! She didn't even bother to inquire about the nature of our medical concern or listen to details regarding my child's condition! She completely shut down my attempts to explain! I'm absolutely frustrated with this medical practice and their staff, who demonstrate zero professionalism or compassion! When I called later that same day, they miraculously found an appointment within the next hour - which makes me question how someone could earlier claim total unavailability for the whole week! One star is honestly far more generosity than the quality of service they provide to patients!

Heartbreaking journey of medical neglect and despair

The heartache of witnessing your loved ones gradually decline, powerless to intervene, is overwhelming. It's infuriating to receive reassurances from a physician about your 73-year-old mother when her condition is clearly deteriorating. My last in-person consultation was back in January, during which the doctor didn't even conduct an examination, simply dismissing her concerns with "she is old." This pattern began years ago when my mother first developed tremors. I sought guidance from her GP, hoping for a diagnosis and a strategy to preserve her motor skills and quality of life. Instead, I was met with the same callous response that her age negates the need for medical intervention. While I'm not a medical expert, I'm certain Parkinson's is age-related. In just half a year, my mother transformed from an independent individual to requiring assistance with basic tasks like bathing. Her walking abilities are rapidly diminishing, yet her doctor insists she's "fine" during our recent conversation. Hospital staff consistently recommend specialist consultations. I can only hope the physiotherapy and neurology referrals take precedence over potential stroke or blood clot risks. Without improving her mobility, these complications seem inevitable. We're doing our best to keep her active, but we lack professional medical expertise. In conclusion, if you're seeking a GP for your loved ones, assume this practice is non-existent. Even if you secure an appointment, you might face endless waiting and receive a superficial "you're okay" assessment without proper examination. I erroneously entrusted them with my mother's care. Learn from my mistake and avoid the same pitfall.

Terrible service at this medical facility avoid

The waste management here is abysmal, and the staff are incredibly unprofessional. These employees are clearly past their prime and desperately need to be replaced. If improvements aren't made immediately, this facility should simply shut down. My experience was a total waste of time and an absolute letdown. Their performance is so poor that they don't even merit a single star rating.

Terrible service with zero availability

Scheduling a slot here is impossible. Steer clear of this place entirely.

Terrible service and no response from gp

Attempted to sign up with this healthcare provider, but after more than 14 days, I've received zero response! Are they deliberately overlooking my registration? Their sluggishness in handling basic administrative tasks is unacceptable! I'm thoroughly frustrated with this medical practice and seriously considering switching to another provider. They absolutely deserve a single star rating for their complete lack of communication!!!

Caring doctor who truly listens and helps

Secured an immediate consultation, the physician demonstrated exceptional empathy, genuine attentiveness, and truly heard my concerns. Wholeheartedly endorse this healthcare provider.

Jackie rocks amazing customer service

Jackie truly deserves top marks for her outstanding performance. Over time, she has consistently delivered remarkable service, maintaining the highest standards of professionalism and dedication. She consistently goes above and beyond, always ensuring prompt communication and returning calls whenever required. Her commitment and expertise are truly remarkable. Jackie, if an opportunity ever arises, I would not hesitate to hire you immediately!

Terrible healthcare service avoid this medical practice

I've encountered the most subpar medical practice in this locality. The physicians appear solely focused on dismissing patients, hastily directing them to the pharmacy without even scheduling an in-person consultation. These doctors are OBVIOUSLY EXTREMELY APATHETIC. I'm absolutely planning to transfer my medical records elsewhere, as the situation continues to deteriorate - from the unhelpful front desk staff to the overall service quality and the doctors who demonstrate zero concern for patient care! STEER CLEAR OF THIS PRACTICE!

Worst medical care ever horrible treatment of patients

Rare are the instances where appointments feel so futile. The medical staff's indifference is palpable, bordering on complete disregard. Even with an existing asthma condition and a developing chest infection, seeking medical consultation seems impossible. One might argue that the notorious Harold Shipman demonstrated more patient care than this healthcare establishment.