Parkview Surgery

Wonderful doctor terrible front desk staff

Dr. Damini is truly exceptional. Nevertheless, the front desk personnel are completely unacceptable - they show zero compassion and make no effort to comprehend the medical concerns you discuss or the critical nature of your appointment request.

Smooth check-in and punctual medical visit

Smooth check-in process and punctual scheduling.

Compassionate doctor who truly listens and cares

Dr. Damani was incredibly attentive during our consultation, carefully hearing out all of my medical concerns. I felt completely at ease and genuinely supported throughout the appointment. His professionalism was evident, and he provided a comprehensive, clear explanation of everything we discussed.

Terrible service from unhelpful receptionist at parkview

I am submitting a formal grievance regarding a receptionist called Windy at Parkview Surgery. When I sought an urgent appointment for my daughter's patch test, Windy demonstrated a complete lack of professionalism and empathy. She categorically refused to acknowledge my concerns and provided zero assistance or constructive alternatives. Her demeanor was exceptionally discourteous, which left me feeling utterly defeated and abandoned during a critical moment concerning my daughter's medical needs. Frontline reception personnel are fundamental to patient care, and I firmly believe patients should be treated with dignity and genuine understanding. I am formally requesting a thorough investigation into this incident and seek clarity on the specific corrective actions that will be implemented to prevent such unacceptable treatment from recurring in the future.

Worst purchase ever disappointing and useless

This entire experience is utterly disappointing and completely underwhelming.

Friendly staff and exceptional doctor make visit great

The front desk staff are incredibly courteous and professional. Dr Metha is an exceptional physician.

Compassionate care from a true professional

Maria provided exceptional assistance during my visit to the surgery today, demonstrating remarkable care and professionalism.

Compassionate care that truly made my day better

The Reception team and the female physician I consulted were truly outstanding. I left my consultation feeling optimistic and encouraged. The receptionist who assisted me with my blue badge application data request processed it efficiently and professionally. Having been a patient at this GP Practice for an extended period, I can confidently say the Surgery continues to improve and enhance its patient care experience. Their commitment to excellence is evident. Kudos to Hillingdon Parkview Surgery for maintaining such remarkable support and service - a sincere and heartfelt thank you for your dedicated efforts. From a grateful patient

Orla changed my healthcare experience forever

After two decades with this medical practice, including a past experience of undetected gallbladder problems that persisted for eighteen months, I've finally encountered Orla. She has been exceptional, demonstrating genuine concern for my health and thoroughly investigating my condition to provide a comprehensive and informed assessment. It's incredibly refreshing and comforting to find a healthcare professional who truly embodies compassionate care and explores every possible avenue to ensure patient well-being. I am deeply appreciative of Orla's dedication and expertise. Any medical facility would be fortunate to have her on their team, and I sincerely hope Parkview retains her services, as I'm certain many other patients share my high regard for her. My heartfelt thanks go out to Orla for her outstanding medical support.

Terrible experience with dismissive and unprofessional doctor

I visited the clinic yesterday for my scheduled consultation, and the physician was completely dismissive, showing zero interest in my concerns and displaying an extremely discourteous demeanor.

Fantastic service from the most helpful advisor

Bal consistently demonstrates exceptional customer service, offering friendly assistance and providing top-notch guidance with a consistently professional and courteous approach.

Great service at parkview surgery clinic

I STOPPED BY PARKVIEW SURGERY RECENTLY AND WAS THOROUGHLY IMPRESSED WITH THE MEDICAL PROFESSIONAL WHO TREATED ME. OUTSTANDING SERVICE AND ATTENTION.

Exceptional care from a compassionate doctor

I had the opportunity to meet with the physician I specifically requested, and I was thoroughly satisfied with my consultation. Dr. Mehta was attentive, listened carefully to my concerns, and provided incredibly supportive assistance.

Compassionate nurse orla made my healthcare experience better

I want to express my gratitude to nurse Orla, who was exceptionally kind, attentive, and professional. She truly listened to my concerns and provided excellent guidance. After a long period of feeling unheard, it was refreshing to encounter such a compassionate healthcare professional. Orla's approach made me feel valued and supported. I sincerely appreciate her dedication and hope she continues to provide such outstanding care. Thank you for being so understanding and helpful 🙏

Exceptional care and service at this practice

I've consistently been able to secure appointments, and the staff is absolutely exceptional. Relocating to Dorset means I'll deeply regret leaving this practice. I want to express my heartfelt gratitude to everyone for the outstanding care I've been provided, and I'd like to extend my thanks once more.

Compassionate care that goes above and beyond

Ms Orla provides outstanding care with her consistently compassionate and attentive approach. She demonstrates genuine concern for her patients, carefully listening to their needs and promptly addressing their concerns with remarkable efficiency.

Smooth and professional customer support rocks

Outstanding customer support

Compassionate and caring medical team

Exceptional general practice medical center, consistently supportive and accommodating. The physicians are incredibly empathetic and patient. No request is ever considered too difficult or inconvenient.

Lifelong patient loves new practice team

This medical practice has been my lifelong healthcare provider. As with many organizations, staff transitions can lead to some turbulence - and in the past, I've experienced some challenges because of this. However, over the past twelve months, I've been genuinely impressed with the entire team! The reception staff are delightful to interact with and consistently demonstrate exceptional helpfulness whenever I contact them or visit. Dr Mehta and Dr Damani are truly outstanding physicians. They are empathetic, attentive, compassionate, and warm - making patients feel genuinely heard and valued. Kudos to the whole team for their excellent work!

Terrible service and unprofessional appointment handling

I had a scheduled consultation this Thursday, but upon arrival, they unexpectedly canceled my appointment without any prior notification. They showed no consideration and made no effort to reschedule or accommodate me.