Parkview Surgery

Great doctor with compassionate patient care

Dr. Mehta is incredibly supportive throughout my medical care, consistently working to address my needs and exploring alternative solutions when direct approaches aren't possible.

Exceptional care from sian and nurse denu

Sian demonstrated exceptional professionalism and compassion during our interaction. It's refreshing to communicate with a staff member who genuinely listens and maintains a courteous demeanor. I would also like to express my gratitude to Nurse Denu, who provided care during my appointment. Her approach was incredibly reassuring, and she was both kind and supportive throughout our consultation.

Unprofessional nurse harmed my vulnerable baby

I am extremely let down by Nurse Mrs. C. Denu's performance. Her approach to administering an injection to my infant was highly unprofessional. She failed to position my baby correctly and her method of giving the injection was completely unacceptable. The overall quality of her care was deeply unsatisfactory.

Terrible service and long wait for simple test

Terrible Medical Experience! I sought help for a prolonged, severe bout of diarrhea lasting over 20 consecutive days. Despite enduring a 30-minute wait for a brief 5-minute consultation with the doctor, I remained patient. However, the subsequent events were frustrating. The physician recommended a blood test through my GP, but the nurse informed me the earliest available appointment for blood work was nearly a month away! When I expressed concern about waiting so long without medication, she dismissively responded, "It's okay!" I explained I would be unavailable on the proposed date and requested an alternative, to which she casually suggested I call back upon my return. I pointed out this would further delay the process by another month, effectively pushing the entire process to a two-month timeline. Her repeated response of "It's okay" was infuriating and demonstrated a complete lack of patient care and medical urgency.

Exceptional care and compassion at park view clinic

The employees at Park View consistently demonstrate exceptional customer service with their warm and approachable demeanor. My respiratory consultation was comprehensive and professionally handled by a knowledgeable and pleasant female healthcare provider who explained everything clearly.

Terrible medical service with impossible appointment system

This medical practice is absolutely terrible. They're critically understaffed with general practitioners and completely unresponsive to patient needs. When you urgently need medical attention and call for an appointment, their receptionists simply redirect you to the emergency room, which is completely unprofessional. Their appointment booking system is ridiculously restrictive, with a mobile app that's only accessible for a mere 40-minute window between 8am and 6:30pm. The clinic is overcrowded and clearly incapable of providing adequate care or service to patients. The entire experience is frustrating and unacceptable.

Compassionate care from maria at parkview surgery

During my recent visit to Parkview Surgery, I needed help resolving a prescription concern. The current repeat prescription timeline was problematic and would have left me without a critical medication. Fortunately, the receptionist, Maria, was incredibly supportive and offered precise, practical advice. She not only explained potential steps to take if medication delivery delays continued but also proactively scheduled a consultation with the in-house pharmacist to address and prevent future issues. Her attentive approach made me feel genuinely cared for and appreciated as a patient. I am thoroughly satisfied with the exceptional service I received. My sincere thanks to Parkview Surgery.

Compassionate help saves the day for elderly patient

I'm thoroughly dissatisfied with this medical practice. My 77-year-old father has recently registered with them, and given his advanced age, he struggles with digital technology and online systems. Despite his challenges, they insist he must book appointments exclusively through an online portal called patches, which he simply cannot manage. I've explicitly explained that he won't be able to navigate this system, especially considering he's potentially experiencing early dementia. Their dismissive response is to suggest someone else should book for him, which is unhelpful since he lives alone. While he is perfectly capable of walking to their office or making a phone call to schedule an appointment, they rigidly refuse and demand he use the online platform. I'm already extremely frustrated with this medical practice. Update: I received a call from the surgery manager Leanne, who successfully addressed my concerns. Her prompt and effective assistance has completely restored my confidence in the practice, and I'm genuinely grateful for her help.

Exceptional service from caring and supportive staff

Throughout the past twelve months, I've scheduled multiple appointments, and I can genuinely state that the reception staff's level of care and empathy has been absolutely exceptional. I am truly thankful for all the assistance they have provided.

Terrible healthcare service with negligent doctors

Absolute worst medical practice I've encountered. I consulted the GP four separate times regarding a persistent two-month cough, and each visit resulted in being dismissed and told to simply wait. When the hospital reached out seeking a referral, the surgery fabricated a promise about scheduling an appointment if I initiated contact—a commitment they never fulfilled. The personnel are discourteous, and the physicians demonstrate a complete lack of professional competence.

Fast and friendly medical care at parkview

Incredibly swift medical procedure - secured a consultation within days and consulted with Dr Mehta, who consistently provides exactly the care you need during health challenges. Exceptional support from the entire Parkview team.

Compassionate care from a truly amazing gp

The general practitioner at this medical practice is incredibly compassionate. They consistently provide expert guidance and are extremely supportive. I would absolutely endorse this healthcare facility.

Frustrating wait and multiple rescheduled appointments

I initially scheduled my first consultation, but it was called off. After some effort, I secured a second appointment. Unfortunately, I arrived 12 minutes past the scheduled time and was instructed to reschedule once more. During my subsequent visit, I ended up waiting 14 minutes before seeing the physician. The actual doctor's consultation went well. The doctor advised me to arrange a blood test at the front desk. To my bewilderment, I was given a blood test appointment that was three weeks away. I find it incredibly perplexing that a blood test would be scheduled so far in advance???

Terrible healthcare experience with zero support

This general practitioner is absolutely terrible. Their system is completely ineffective. I'm suffering from a high fever and desperately trying to get an appointment. When I called, they dismissively told me to go to Hayes Pharmacy and get my medication on my own.

Compassionate care makes medical visit a breeze

I visited the clinic with my mother for blood tests and encountered Dr. Mehta's daughter, who was incredibly kind and supportive. The other staff member with her was equally wonderful. Thank you for providing such a comforting, efficient, and professional experience that made the process so much easier and less stressful.

Compassionate doctor who truly cares about patients

Dr. Metha demonstrated sincere care for my well-being, offering thoughtful recommendations to ease my healing process. He attentively heard my concerns and addressed them with compassion and professionalism. Outstanding patient care 👏 👍 👌

Friendly and compassionate staff at parkview surgery

I am truly grateful for the exceptional customer service demonstrated by the Parkview Surgery Reception staff. Their interactions with patients are consistently compassionate and supportive. They go above and beyond to ensure patient comfort and satisfaction. I want to extend my sincere thanks for their outstanding professional conduct. Kind regards Waheedullah Oryakhail.

Compassionate care from amazing medical receptionists

I am incredibly grateful to the reception staff at the doctor's office for their exceptional assistance in getting my Dad an appointment today. Their support extends far beyond this single instance - they consistently go out of their way to help me care for my Dad whenever I reach out. My sincere appreciation goes to these wonderful ladies.

Terrible healthcare experience with zero compassion

Absolutely terrible customer service. The staff shows complete disregard for patient well-being and care.

Unexpected kindness amid medical frustration and disappointment

I had been doing everything possible to steer clear of this medical practice, but my worsening health over the past twelve months ultimately forced me to seek a referral to a rheumatologist from my primary care physician. During a telephone consultation, I encountered a doctor who was remarkably compassionate—a rare occurrence at this clinic. After the physician requested blood tests, I phoned to arrange a follow-up appointment to discuss the results. Regrettably, my interaction with the subsequent doctor was profoundly frustrating. I was taken aback by their seemingly inadequate medical understanding and the condescending tone they used when addressing me. The entire encounter was deeply demoralizing.