Parkway Medical Centre

Wonderful nurse lisa makes hospital visit better

The staff here are truly wonderful. Lisa, the nurse, is exceptional at her work. She's incredibly warm and consistently helps patients feel comfortable and relaxed during their visit.

Fantastic practice with friendly staff and smooth service

This medical practice has been an absolute game-changer for us. Previously, we were patients at the Endeavour Practice in Middlesbrough, but we switched due to constant frustration with appointment booking and overall care quality. Now, scheduling is a breeze - you can call at any time and typically connect with minimal waiting. The facility is immaculately maintained, and the reception team is incredibly welcoming and supportive. Every medical professional we've encountered has been both exceptionally friendly and highly competent, always taking genuine care during consultations. Our prescriptions are seamlessly sent to the adjacent pharmacy, and we've experienced zero delays or complications. I'm confident they are still accepting new patients, so if you're currently unhappy with your GP practice, I cannot recommend this place highly enough.

Caring nurses make medical visits a true comfort

I've had an exceptional time at this medical practice, where I consistently receive top-notch care. The nursing staff are incredibly attentive and make me feel completely comfortable. I can openly discuss any health concerns without hesitation. Lisa and Lauren, in particular, are so warm and welcoming that they feel like part of my extended family, always helping me feel relaxed. Every nurse is not only highly competent in their professional duties but also genuinely friendly. I also want to highlight Marie at the reception, who is outstanding at resolving any issues I might have and providing excellent support.

Quick and painless blood draw experience

Despite just stopping by for a blood draw, I was pleasantly surprised by the nurse's friendly demeanor and how smoothly the procedure went without any discomfort.

Skilled phlebotomist makes blood draw a breeze

After struggling with challenging blood draws in previous visits, I was incredibly relieved when Lisa handled my blood sample collection. Her technique was smooth and professional, resulting in no discomfort or bruising. My sincere appreciation goes out to her for making the process so effortless.

Skilled hands healed my painful arm wound

The physician skillfully addressed and treated the injury to my arm.

Compassionate doctor helps me through medical journey

Wonderful physician. She did her best to tackle my medical issue. Anticipating additional care and medication.

Fantastic dental team delivers top-notch service

Once again, top-notch professional service, huge appreciation to Emily and Lisa.

Compassionate doctors and easy appointments save the day

After relocating to this area and becoming a patient here around 10 months ago, I'm impressed by a physician who genuinely seems to care about my well-being. The appointment scheduling process is incredibly straightforward, which is a refreshing change. In contrast to my previous medical practices, where securing an appointment was challenging and consultations were strictly limited to a single health concern - requiring multiple visits for multiple issues - this practice stands out. The staff are welcoming and professional. I wholeheartedly endorse this medical practice and its exceptional team.

Compassionate doctor made my medical visit bearable

I typically avoid medical appointments whenever possible, but during my recent visit with Dr. Morrell, my perspective shifted. He demonstrated genuine attentiveness, carefully hearing out my concerns and providing thoughtful recommendations to address my issue. His compassionate approach has significantly reduced my anxiety about seeking medical care moving forward.

Compassionate care from an amazing healthcare professional

Lauren, the nurse, consistently greets patients with a warm and inviting demeanor.

Unhelpful receptionist made me feel uncomfortable today

Around 5:05 PM on July 14th, 2025, I contacted the medical practice to request the inclusion of two prescription items on the Boots repeat system, where my other medications are already registered. Although I understand receptionists typically cannot handle prescription requests, I simply wanted these two medications added to my existing repeat list. Upon answering, the receptionist listened to my full explanation without interruption, not even asking for my date of birth. Immediately after I finished speaking, she casually stated, "That's fine, I'll get them added on." Her tone throughout the conversation was so detached that, before she could end the call, I double-checked which medications I was referring to. She confirmed with a disinterested "yes," which prompted me to abruptly end the call, as I had never experienced such an impersonal interaction before. I've consistently recommended this surgery to everyone I know and generally avoid complaining, but this encounter genuinely surprised me and felt worth mentioning. Despite this unusual experience, I want to emphasize that you all continue to provide excellent service.

Exceptional care from compassionate medical professionals

Exceptional new general practitioner Dr Marwood alongside a third-year medical trainee. Wishing them great success at Parkway moving forward, and expressing sincere appreciation.

Exceptional care and service beyond expectations

Exceptionally attentive and compassionate customer support

Incredible support and warm welcome from team

From the moment I became a member, I was blown away by the incredible staff. The support I received was absolutely top-notch and beyond my expectations.

Caring nurse saves the day with quick action

I visited the clinic for a blood draw, and the nurse was incredibly friendly and talkative. I decided to mention a concern I had about a facial issue, not expecting much attention. To my surprise, she photographed it and promised to forward it to a doctor. Just a few hours later, I received a call requesting an immediate appointment that same day. The doctor then referred me to a specialist. I'm truly grateful for the swift and attentive response to my health concern.

Caring doctor with a warm and compassionate approach

Dr. Standen is absolutely wonderful!

Great healthcare service with quick appointments

I've been a patient at this medical practice for quite some time and recently had another visit. I'm truly impressed by their scheduling system, which consistently ensures I can see a healthcare professional promptly. The front desk staff are courteous and welcoming. The medical team, including both doctors and nurses, are exceptionally competent, knowledgeable, and dedicated to providing high-quality care. I appreciate their ongoing commitment to supporting my healthcare requirements.

Amazing care from a compassionate doctor

Dr. Ali is an exceptional physician who truly excels at patient care. He demonstrates excellent listening skills and provides incredibly helpful guidance during consultations. Overall, a top-notch medical professional who makes patients feel genuinely supported.

Exceptional medical care that exceeded my expectations

From the moment I walked in and was greeted by the receptionist, through my interaction with the nurse, and finally meeting the doctor, the level of care was exceptional. I couldn't be more satisfied with the entire experience.