Pennant Surgery

Degrading experience

Following major surgery went to female Gp. Concerns about healing and asked me if I clean myself!! I’ve showered every day since coming out of hospital and was clean and well kept. Reluctant to examine me and told me I should expect pain but that wasn’t my reason for visit !! Ended up having 500mg of antibiotics 4 times a day. She left her bedside manner at the door!! Never again!!

Degrading

Female GP asked me if I clean myself!! Had major surgery 2 weeks ago and have had a shower daily and clean clothes since coming out of hospital. Felt humiliated. I wouldn’t mind if it appeared dirty or unkempt, however, something has been lost in bedside manner in that she has none. No excuse for being so impersonal. Had to request examination. Not listened to and she told me I would experience pain!! Knew that !! It was not what I asked!! Will not see her again!!

Worst Medical Practice I've Ever Experienced

This medical practice is an absolute farce. Scheduling an appointment or receiving a return call is practically impossible. You might well perish before securing a consultation with the physician. Even upon finally seeing the doctor, he appears completely clueless about diagnosing your condition, merely advising you to head to the emergency room if symptoms worsen. His incompetence extends to mishandling repeat prescription requests, rendering his entire professional presence utterly pointless. The practice desperately requires a thorough investigation and a competent medical professional who actually understands patient care.

Scary GP visit turned out okay

Never will I return to this medical practice if I can help it: the general practitioner warned me that if I didn't go to the hospital immediately, I could be deceased by the end of the week: I followed their advice and went to the hospital: the doctor examined me and declared me in perfect health: such a pointless ordeal, all because of this GP's alarmist approach.

Worst Medical Practice Ever, No Doctor Calls Back

If I could rate this place lower than zero, I would. The front desk staff are deceitful and frequently display a nasty attitude. The physicians are either perpetually absent or make scheduling an appointment an exhausting, degrading ordeal reminiscent of a circus performance. They claim they'll contact you to discuss matters, but consistently fail to follow through, forcing patients to constantly chase and remind them before any communication occurs. Even when calling precisely at their designated time, you're met with nothing more than hollow assurances of a return call that never materializes.

Dr Harrikumar Saved My Life During Covid

I'm sharing my experience because while I've read other critical reviews, my prior medical care was significantly worse. Dr. Harrikumar was exceptional during my COVID-19 period when I feared a potential blood clot. He promptly directed me to the hospital, where they discovered I actually had pleurisy, not a clot - a huge relief. Although I've only had a handful of appointments here, I've consistently found the staff to be warm and accommodating. Each time, they've scheduled me quickly and provided compassionate, supportive care. I felt compelled to speak up and give credit where it's due! In my view, they absolutely merit their 5-star rating, and compared to my previous healthcare provider, where I was a long-term patient, this practice's level of care is dramatically superior.

Friendly Nurse Saves This Tricky Practice

The medical center's positioning is convenient within the urban area. They've thoughtfully included a ramped entry for wheelchair accessibility. Parking is quite limited, though a pay-and-display option exists nearby. The facilities include a clean, accessible restroom. However, booking an appointment feels like an impossible challenge—almost akin to winning the lottery. It seems they operate with just a single doctor, which is clearly insufficient. In stark contrast, the nursing staff is exceptional, particularly the wonderfully calm and supportive nurse who makes potentially uncomfortable procedures like smear tests much easier. The prescribing nurse is equally impressive. Unfortunately, the doctor appears less engaging, and there are persistent problems with prescription management. Repeat prescriptions frequently fail to reach the local pharmacy on schedule, causing medication interruptions. These ongoing issues have me seriously considering switching to a different medical practice.

Cold Wait with Newborn Was Rough

Comprehensible that waiting outside is necessary due to pandemic protocols, but having an 8-week-old infant exposed to winter temperatures raises serious concerns. The situation requires reconsideration, especially since we've already been waiting over 10 minutes beyond the scheduled appointment time.

Friendly doctor at Holywell surgery

It's the go-to spot for medical care at Holywell surgery, comparable to the iconic reference point for this healthcare facility.

Morning Wasted on Terrible Customer Service

Completely useless employees! I've been attempting to contact them for 21 days, struggling to get a return call and schedule an appointment! I sacrificed my work hours because they promised a morning callback, but they only rang later in the day! THIS ESTABLISHMENT IS UTTERLY RIDICULOUS!