Plas Ffynnon Medical Centre

A calm and helpful consultation

Simon Jones demonstrated exceptional attention to detail and successfully alleviated my anxieties.

Smooth procedure with caring medical team

Exceptional surgical procedure performed by an incredible team - they consistently go above and beyond, making every aspect of the experience seamless and accommodating.

Smiling team made my day

Welcoming and supportive employees who provide excellent customer service

Once again my GP & all staff are professional and caring regarding patient care

I am very lucky to be registered with an amazing, profession and friendly team from GP, Nurses to Reception staff and pharmacy. I have previously review on the team at my medical centre and can’t thank them enough for their continued ongoing excellent support and service. Thank you to you all for your wonderful, supportive nature & professionalism.

Quick and convenient airport shuttle

Courteous staff, punctual service, and ample parking space available

Friendly team went above and beyond

Consistently top-notch customer care, with staff going above and beyond at every turn. Their commitment to service is truly exceptional, and I cannot recommend them strongly enough.

Quick and caring medical visit

Medical professionals and beyond.

Doctors who truly listened and cared

Dr. Yvonne and Dr. Hockey were incredibly compassionate and attentive during my visit. They truly took the time to hear my concerns, which has renewed my trust in medical professionals. I'm genuinely grateful for their caring approach.

Friendly staff made my checkup smooth

Exceptional care and attentiveness from both the medical staff and nursing team. Highly professional and compassionate treatment throughout my visit.

Caring nurses made my hospital visit better

Enchanting atmosphere complemented by compassionate nurses who provide exceptional patient care. The healthcare professionals' demeanor is genuinely uplifting and comforting.

Friendly nurses made my checkup easy

Wonderfully courteous personnel. Exceptional healthcare treatment delivered with the utmost professionalism.

Staff went above and beyond today

Consistently providing excellent assistance

Friendly doctors made my day

Incredibly supportive medical personnel and physicians who went above and beyond to assist me

Quick care during tough times

In spite of the current challenges facing the National Health Service, the physician and medical staff successfully diagnosed and addressed my ongoing health concerns.

Compassionate care at medical center

The medical personnel demonstrated exceptional compassion. I was impressed by the nurses and physicians who were both attentive and highly competent in their approach.

Spacious and welcoming medical centre near oswestry

Undoubtedly a top-tier Medical Centre in the Oswestry region. The facility is impressively spacious and immaculately maintained, with an attractive architectural design, soothing interior, excellent reception, comfortable waiting spaces, an on-site pharmacy, and ample parking facilities. The personnel are incredibly warm and courteous. The medical professionals, including doctors, nurses, receptionists, and pharmacists, consistently demonstrate friendliness, exceptional assistance, and genuine support. Sincere appreciation to the entire team at Plas Ffynnon for delivering such outstanding service!

Useless booking system and unhelpful staff

The reception team is challenging and uncooperative, with the online booking platform being essentially useless. Staff actively dodge assisting patients in scheduling appointments, consistently blaming the system and claiming they can only book same-day slots. They exclusively provide telephone consultations, showing no consideration for key workers and consequently disrupting service delivery. The Patient Access online system is completely futile. Appointments can only be booked six days in advance and are exclusively available in a narrow one-hour window between 10-11am. Due to receiving only telephone consultations over the past five months, my treatment has been fundamentally ineffective. Physicians are essentially guessing, prescribing random medication combinations (which I'm personally funding) in a desperate attempt to find something that might work. If I performed my hospital duties with such incompetence, I would undoubtedly be terminated and potentially have my professional credentials permanently revoked!!!

Kind doctors who truly listened

The medical team, including surgeons and general practitioners, were compassionate and supportive. They demonstrated genuine understanding of my mental health concerns and were instrumental in helping me uncover the root of a persistent health problem. For once, I felt truly heard, validated, and genuinely cared for - an experience that isn't common for young women seeking medical assistance.

Smooth checkup with caring doctors

Exceptionally courteous with prompt scheduling, the personnel and medical professionals were welcoming and supportive. I'm thoroughly satisfied with the entire experience.

Constant struggle to book a doctor

Booking an appointment is a nightmare. No pre-booking option means wasting 30 minutes on the phone only to be informed that all slots are full - and this happens without fail every single day! When you finally manage to see a physician, it's always a new, unfamiliar face who seems disinterested in truly understanding the seriousness of your medical concern. It's disappointing because there used to be three excellent, consistent doctors here in the past. Now, I'm uncertain if they're even still working at the practice or who my current GP is. I'm seriously contemplating switching to a different medical practice.