Priory Medical Centre

Quick response and helpful email communication

The medical team provided a prompt response to my inquiry, with referral information and associated details sent to me via email shortly after I made my initial contact.

Phone consultation explained results clearly

My wife had a phone consultation recently to discuss some test results. The clinician was excellent and provided clear explanations throughout the discussion. They listened carefully and offered information that hadn't been addressed during previous appointments elsewhere. We're very satisfied with the care received and pleased with the decision to switch to this practice.

Quick response to online triage request was reassuring

A member of the clinical team responded very promptly to my online triage request today, in under 2 hours. In keeping with their professional approach, they were thorough in clarifying and confirming the various details that we discussed. They have arranged referrals for me along with a next day face to face appointment. Whilst waiting times for local hospital referrals run into very many months it is most reassuring to have such early access to an experienced practitioner with outstanding interpersonal qualities and skills.

Felt genuinely listened to during every consultation

Throughout two decades of medical care, the clinician at this practice has demonstrated consistent dedication to our wellbeing that extends beyond the standard expectations of a general practitioner. Every consultation has been characterised by thoroughness, attentiveness, and a high level of clinical expertise. The clinician takes time to listen carefully and ensures that every decision is made with the patient's best interests in mind. This standard of care is not always easy to find and we are deeply grateful to have had such a committed healthcare professional guiding our health over so many years. This clinician is a true asset to the practice and to the wider community it serves. A good doctor is a rare gift and this has been our experience. We extend our gratitude and respect for the care provided.

Practice remembers follow-up tests without prompting

The clinician at this practice demonstrates exceptional care and genuine attention to patient wellbeing. What is particularly noteworthy is their attentiveness to follow-up appointments and investigations, especially when patients may be too unwell to manage these details independently. Their dedication, thorough approach, and compassionate manner create an environment where patients feel safe, supported, and valued. The level of commitment shown to patient care is truly commendable.

Felt genuinely listened to at appointment

Demonstrated genuine comprehension and provided valuable assistance throughout the appointment.

Consistently prompt and expert care over decades

I have maintained considerable respect for the members of the Centre's team with whom I have interacted throughout my many years as a patient. The quality of their service has been particularly efficient and knowledgeable in recent times.

Felt truly listened to at my appointment

The clinician at this practice is wonderful. They take time to listen and demonstrate genuine understanding of my individual circumstances. I'm very satisfied with the priority support provided, and the team members are consistently helpful and accommodating. Thank you to everyone involved in my care.

Friendly reception made the visit pleasant

Excellent experience

Efficient appointment with a thorough listening approach

Prompt and streamlined care. Comprehensive assessment. Pleasant demeanor - attentive and gave suitable responses.

Same day appointments made booking easy

I have scheduled multiple appointments at this practice and have consistently been able to secure same-day slots. The service provided has been of a high standard. The team members are welcoming and easy to communicate with.

Friendly reception staff made the visit pleasant

The medical team and support staff at this practice are excellent. I particularly appreciated the care provided by the healthcare professionals I encountered during my visits.

Helpful and professional consultation at surgery

My visit to the practice was entirely satisfactory. The clinician demonstrated helpfulness and maintained a professional manner throughout the appointment.

Helpful doctor who took time to listen

Received a callback from a member of the medical team who was genuinely friendly, supportive and made me feel unhurried. The remote consultation experience was excellent.

Felt listened to and well cared for

I'm very pleased with the care I've received. I appreciate it.

Quick appointment with no waiting time

At the local practice, not the other location, appointments ran on schedule with no delays. The nursing staff were excellent. It was the best blood test experience I have had across many occasions. The procedure was painless and resulted in no bruising afterwards.

Reception staff were dismissive and unhelpful

The receptionist's manner was discourteous and dismissive, falling short of expected professional standards.

Helpful staff offered treatment options

The appointment was enjoyable and supportive, with various treatment approaches presented to me.

Polite approach didn't ease my disappointment

A recent morning appointment involving a senior clinician and two trainee practitioners took place as scheduled. While the clinical outcome left me feeling somewhat let down, the professional demeanor and friendly approach of the team helped to lift my spirits during the visit.

Felt heard and given treatment choices

Had a really positive appointment where the healthcare professional was attentive and thoughtful. They took time to discuss various approaches with me before we agreed on the best way forward.