Purbeck Health Centre

Friendly staff made our medical visit comfortable

The staff were incredibly supportive and welcoming, with the front desk personnel being particularly friendly and courteous to both my spouse and me.

Fantastic staff always go above and beyond expectations

I'm genuinely surprised by the critical remarks, as my interactions with the staff have consistently been exceptional. Every employee I've encountered has been incredibly supportive and goes above and beyond to assist me in scheduling appointments. Continue maintaining this outstanding level of service.

Terrible customer service strikes again

Another disappointing encounter with their customer service, just like before.

Negligent clinic failed to diagnose my serious injuries

One of the most subpar medical facilities I've encountered. Following a vehicular collision, I arrived with intense discomfort in my back and shoulder, along with leg numbness. The physician was completely dismissive, failing to conduct even a basic examination and simply prescribing pain medication before sending me away. Absolutely the least professional medical center I've ever experienced.

Quick and painless wisdom teeth extraction

Had a quick wisdom teeth extraction procedure, finished in just a quarter-hour, discomfort subsided after four hours. The entire process was impressively smooth and efficient.

Frustrating customer service that makes no sense

I attempted to schedule an appointment only to be instructed to call back the next morning at 8am. What possible reason could there be?? I'm already speaking directly with the receptionist, so why can't she simply book my appointment right then and there? This entire process is absolutely ridiculous.

Worst medical care ever experienced in my life

I'm consistently thwarted in scheduling any appointments. The front desk staff display an alarming lack of empathy. When my cesarean section incision unexpectedly reopened, I was callously directed to contact my general practitioner's office. Upon explaining my urgent medical situation to the receptionist, I was met with a curt response: "No available slots today. Come back tomorrow." Apparently, my potential medical emergency is of no concern to them. Wonderful. 👌🏻

Terrible service and zero customer compassion

Absolutely worthless service. I arrived just 2 minutes behind schedule because of traffic congestion. The receptionist spent 14 minutes (I precisely tracked this on my phone upon entering) helping a gentleman, only to then inform me I need to reschedule because I exceeded the 10-minute late window! They showed zero compassion, despite my being in considerable discomfort and having already endured a lengthy wait for this appointment. The other staff members in the reception area were equally unhelpful, simply instructing me to attempt booking another slot that's more than a week away.

Rushed appointment left patient frustrated and unheard

My partner scheduled a consultation regarding a persistent health concern and was attended to by a temporary physician who hastily prescribed medication in mere seconds, without any meaningful dialogue. Terrible medical care. This falls far short of the compassionate service we anticipate from our national healthcare system.

Frustrating healthcare experience with endless scheduling hurdles

Scheduling a consultation here is an absolute nightmare. The booking process is incredibly frustrating, with availability seeming non-existent and wait times that stretch into eternity.

Caring professionals made my hospital stay comfortable

Incredible medical staff who provide exceptional care and compassion.

Impossible to schedule a simple medical appointment

Absolutely dreadful service. I spent a fortnight attempting to schedule a standard consultation, only to be repeatedly dismissed and told to retry the following day. Thankfully this isn't a critical medical situation, or I'd be truly concerned.

Terrible customer service for pediatric care

Refused to schedule an appointment for my young child, simply dismissing us with a blunt "no" without any explanation or consideration.