Queensbridge Group Practice

Loyal patient's heartfelt praise for exceptional healthcare team

Throughout three decades, I've consistently enjoyed exceptional service at this practice. The reception staff, particularly Charla, Sash, Betty, and Carol, along with their entire team, are simply outstanding. Dr Woolridge has been an invaluable source of support, always ready to assist or provide referrals when necessary - I'm truly grateful for their ongoing care. This is truly an excellent general practice!

Great local healthcare with friendly staff

Medical professionals display genuine compassion and responsiveness, with scheduling appointments being significantly more convenient than at alternative healthcare facilities.

Fantastic doctor who truly cares about patients

Dr. Emily Woolridge swiftly addressed my concerns with exceptional professionalism and compassion, ensuring I felt fully supported during our interaction!

Amazing healthcare with caring and professional staff

Absolutely Fantastic General Practice in the Hackney Area!

Frustrating healthcare with friendly staff but poor service

The medical staff are friendly and appear skilled. Nevertheless, there are significant shortcomings in patient follow-up, and securing a timely appointment with the same general practitioner is challenging. The clinic's scheduling process is highly inconvenient. Digital booking options are extremely limited. The administrative process of arranging an appointment is disproportionately time-consuming compared to the actual consultation duration.

Exceptional medical care with friendly and attentive staff

Exceptional customer care at this facility, with staff consistently displaying warmth and professionalism. Dr Woolridge stood out during my appointment, providing outstanding assistance - I cannot speak highly enough of their expertise! Additionally, Dr Kennedy was equally impressive in a separate consultation

Exceptional healthcare with compassionate and reliable doctors

For nearly two decades, Queensbridge has been my unwavering healthcare provider. When I struggled to obtain my medication while at university, my GP went above and beyond, offering me temporary support even after I was no longer a registered patient. Dr. Yaganti is an absolute gem - compassionate and reliable. His profound medical knowledge was instrumental in guiding me through the complex NHS referral system. I cannot speak highly enough about this medical practice.

Exceptional service from a caring professional receptionist

Carol stands out as an incredibly kind and welcoming receptionist. She consistently tackles tasks efficiently, demonstrating genuine thoughtfulness and dedication. Her helpful approach is truly appreciated.

Awful on all levels

Dismal service, patient relations and booking. Getting to talk to a doctor on the phone takes on average 1-2 weeks. Contacting the practice is very complicated, it involves filling a form and a call back usually several days after (without a specific time window). If you miss the call one has to start the process over. Booking exams or prescriptions is next to impossible. Staff is very rude and inconpetent.

Incredibly inefficient

Extremely difficult to contact or to get an appointment. Very difficult and cumbersome to get referrals, prescriptions, or even routine appointments. It normally requires several days to speak to someone, and several weeks just to book any kind of test.