Riverside Medical Practice

Staff were friendly and appointment was quick

I was able to see the nurse promptly and found all the staff to be very pleasant.

Friendly staff and quick appointment

The visit was quick and efficient, with pleasant and friendly staff throughout the appointment.

Efficient vaccination visit with a warm welcome

I recently attended a local medical centre for routine vaccinations. The entire appointment took approximately three minutes from arrival to departure. The reception staff provided a warm and welcoming greeting, and I was promptly directed to see the clinical nurse. The healthcare professional asked all necessary questions before administering the injections in a competent manner. I was given clear information about potential side effects and received a friendly farewell. The experience was efficient and delivered with genuine warmth throughout. I find it difficult to identify any aspects that could be enhanced. I am very satisfied with the standard of care consistently provided at this practice and feel fortunate to be a registered patient here.

Pleasant staff made Sunday clinic visit smooth

The staff members were very pleasant and welcoming during a weekend appointment. I received both my flu and Covid vaccinations from a friendly healthcare professional.

Reception staff made getting urgent appointments easy

Relocated from a previous practice that did not meet my expectations. The reception team and clinical staff here are excellent. I am able to secure appointments promptly when I require urgent care. The main limitation is the absence of late evening surgery times, though the early morning availability does help compensate for this.

Warm welcome and friendly staff made the visit pleasant

The practice provided a warm and welcoming atmosphere with friendly, professional staff who made me feel at ease during my visit.

Nurse listened and put me at ease

The nursing staff provided excellent care.

Friendly staff who actually listen to you

A genuinely welcoming medical practice where no staff member has come across as dismissive, which contrasts positively with experiences at other GP surgeries I've attended throughout my years managing ongoing health concerns. I feel genuinely heard and supported, with clinical staff and administrative team members all appearing willing to assist wherever possible.

Friendly staff made the appointment easy

Welcoming and well-organised service

Pleasant staff got me in and out quickly

Received prompt attention from courteous staff members, with the entire visit completed in just a couple of minutes.

Friendly reception and professional care throughout

My appointment proceeded smoothly as it typically does, with the clinical team demonstrating professionalism throughout and the front desk staff being particularly pleasant. The service continues to be of a high standard.

Welcoming practice for new patients

I have had a positive experience so far as a new patient at the practice.

Quick appointment for both injections

Attended for a quick appointment and received both injections as planned. The healthcare professional was warm, welcoming and competent, and proved to be a real asset to the practice xx

Friendly staff made the injections quick and easy

Attended this morning for routine vaccinations and was seen promptly by a very pleasant and professional member of staff. The experience was excellent.

Friendly staff who really listened to me

The team demonstrated friendliness and delivered excellent service throughout my visit.

Easy booking and friendly reception staff

The entire process was straightforward and the team demonstrated a high level of professionalism throughout.

Nurses are great but booking appointments is tough

The nursing staff at this practice are excellent, demonstrating both efficiency and approachability. However, scheduling an appointment with a doctor has become increasingly challenging.

Friendly staff and punctual appointment

The team were welcoming and courteous, and I was seen at the scheduled time for my appointment.

Smooth booking and efficient appointment process

As expected, a consistently excellent service was provided. The entire process, from scheduling the procedure through to finishing the appointment, proceeded without any issues and stayed on schedule. This is typical of the practice's standard. The clinic operates at a high level with outstanding and prompt assistance. The phone system is particularly efficient and works very effectively.