Rockliffe Court Surgery

Friendly reception made us feel welcome

We feel very fortunate to be registered at this practice. The standard of care provided by all staff members is outstanding.

Quick response to econsult same day

I submitted an online consultation request during midday on a weekday and received an in-person appointment at the surgery in under four hours. This practice is excellent and the clinician I saw was particularly kind and approachable. There is considerable unwarranted criticism directed at the NHS in recent times, so it is important that staff know how valued they are. Many thanks for providing such good care to the local community.

Friendly staff who really go the extra mile

Wonderful experience with the entire practice team, from clinical staff to reception. Everyone demonstrated genuine friendliness and made a real effort to provide helpful support 🙌🏼

Practice provided invaluable support for mum's care

The clinical team and support staff are wonderful, kind and extremely helpful. Since my family member moved in with us, the care from the practice has been invaluable. I can't thank you enough 💐

Helpful and efficient care since moving here

Having relocated to the area from another region, the NHS care available locally and from this particular practice is of an excellent standard. I wish all patients could experience the level of care I have received since arriving here. The team at the practice demonstrates remarkable helpfulness and efficiency.

Quick appointments and welcoming reception staff

Excellent practice - I have consistently been able to access appointments promptly for both myself and my family members, typically on the same day when needed. The team throughout the surgery, from the front desk onwards, has been outstanding and provided wonderful care.

Sad to leave such caring staff behind

Wonderful healthcare team. I'm relocating to a different area and wish I could bring them along with me. 😠😢😢😢

Warm and efficient care for my family

This practice has consistently provided excellent care to myself and my family members. The clinical staff are approachable and friendly while also being organised and thorough in their approach.

Friendly staff made the visit convenient

An outstanding service provided right at your location. The medical professionals were exceptionally friendly and thoughtful, while the team members proved to be very pleasant and supportive. The practice offers extended and convenient appointment hours.

Long-standing patients get quick appointments here

My family and I have been attending this general practice for over three decades. We are able to secure appointments with clinical staff within a couple of days, or alternatively access same-day walk-in services. We feel exceptionally supported by this practice and believe it merits a full five-star rating.

Happy with the appointment booking process

Overall excellent experience, very satisfied with the service received :-)

Reception staff went the extra mile

The team at reception demonstrated a welcoming and supportive approach. They consistently showed willingness to assist with any requests that came their way.