Sandringham Practice

Worst medical experience ever avoid this gp

EMERGENCY APPOINTMENTS ARE LIMITED TO 8AM-10AM, NOW WITH GENERAL SLOTS TOO! You've got to crystal ball your potential illness to secure a booking in the early hours! The receptionist staff have an attitude problem and are incredibly unhelpful! Dr. Victoria is completely ineffective, whether you're on NHS or private - she takes her sweet time regardless of urgency or critical situations! Absolutely avoid registering with this medical practice!!! I'm beyond frustrated!!!

Horrible medical experience with endless wait times

This surgical experience was hands-down the most horrific medical ordeal I've endured in a decade. I cannot emphasize enough how strongly I advise against choosing this facility. The wait times are absolutely ridiculous - you'll be sitting around for nearly an hour past your scheduled appointment, and when you finally get to see a physician, they treat you with complete indifference and minimal attention.

Worst customer experience ever avoid at all costs

Abysmal customer service with staff displaying shocking unprofessionalism and complete lack of competence

Worst medical care ever avoid this surgery

Absolutely dreadful healthcare experience. If you're unwell, they schedule appointments a week out because they're staffed with just a single physician. I'm definitely planning to switch medical practices due to their inadequate care.

Worst customer experience ever avoid this place

Absolutely abysmal customer service and attitude. Getting anything accomplished is a complete nightmare. Steer clear and avoid registering with this company.

Terrible medical care that could harm your health

Highly unreliable medical service with numerous diagnostic errors, misinformation, and scheduling mishaps. Their lack of professionalism is alarming, and patients should steer clear of this practice entirely.

Rude receptionist ruined my entire customer experience

I just had an interaction with the front desk staff where I inquired about a matter, and shockingly, they abruptly ended the call. The customer service is absolutely unacceptable.

Nightmare hospital experience with terrible communication

Completely appalled by this medical procedure! Despite the seemingly swift scheduling, steer clear... My son has been treated abysmally, directed to a phantom department within the hospital, then receiving correspondence claiming ignorance, only to be re-routed back to the same non-existent department with a date but zero specifics or contact information. Steer well clear of this nightmare - I was so frustrated that I reluctantly assigned even a single star, and only because the rating system demanded it.

Terrible medical care that left me feeling hopeless

Since the top physician departed, that medical practice has fallen into disarray. Patients are treated without dignity, receiving substandard care. Every time I visited, I felt like an unwelcome intruder rather than a patient seeking medical attention. After the administrator coldly suggested I find another surgery if unsatisfied with their service, I promptly transferred my records elsewhere. Now, I'm experiencing the genuine compassionate care and professional service that healthcare should provide. I no longer feel like an unwelcome intrusion in their space. My strong recommendation to current patients is to urgently seek alternative medical practices where they will be treated with respect, receive proper medical attention, and be valued as individuals. The service at my former surgery is absolutely deplorable.

Sandringham gp clinic lacks basic healthcare resources

It's challenging to determine whether the problems at Sandringham stem from their own shortcomings or the constraints of an underfunded NHS, but the experience can be incredibly exasperating. Writing a review seems futile, as patients like myself are essentially trapped by our postcode, forced to register with this practice or its equally poorly-reviewed counterpart in the same building. A recent incident compelled me to caution others about their service. After finally seeing a GP who confirmed I needed a blood test (a process needlessly complicated by the system), the receptionist scheduled me with a Health Care Assistant shortly after. Following an hour-long wait, the HCA examined my forms and announced she was "low on supplies", rendering her unable to draw blood immediately. She suggested I might wait up to TWO WEEKS(!) and recommended I instead spend approximately four hours queuing at Homerton Hospital for faster service. The sheer inefficiency and waste of time in this convoluted so-called "service" at Sandringham is fundamentally broken.