Scartho Medical Centre

Spotless rooms and friendly staff

Spotless. Pristine. Not a speck of dirt or mess to be found. Everything looks immaculate and well-maintained, giving a sense of freshness and order.

Convenient medical centre with helpful staff

Sleek, contemporary facility featuring an in-house pharmacy. The personnel are incredibly accommodating, and the location bustles with activity, complete with convenient on-site parking facilities.

Quick and Helpful Morning Doctor Visit

I contacted the clinic early today, just before 9 AM, and managed to secure a consultation by 9:40. The doctor saw my wife promptly, conducted an in-person examination, identified her medical issue, and provided a referral for additional care. The entire experience was exceptional and highly professional from start to finish.

Quick and Helpful Care at Scartho

I have nothing but praise for Scartho Medical Centre, as they consistently demonstrate exceptional efficiency in handling my healthcare needs.

Frustrating Wait and Mixed-Up Prescription Details

Scheduling an appointment is a frustrating challenge, and the coordination between the surgical center and pharmacy leaves much to be desired.

Quick and Helpful Service at Lunch

The employees are welcoming and empathetic, with quick and efficient assistance. Highly satisfactory! 👍

Frustrating medical care for my aging mom

Attempting to assist my aging mom with her numerous health challenges, this surgical facility is absolutely dreadful and provides zero satisfaction. I strongly advise against considering this place for any medical needs whatsoever. After examining additional customer feedback, it's clear I'm not the only one who feels this way about their subpar service.

Friendly Staff Made My Day

Wonderful staff who truly care and are committed to providing assistance.

Quick and Friendly Morning Ride

Exceptional customer support

Caring Team Helped Me Through My Procedure

Excellent experience. The personnel are welcoming and supportive, particularly during these challenging circumstances. I gladly endorse this medical facility.

Friendly staff make medical visits easier

Thankfully, I haven't required frequent visits to the Surgery, but on the occasions I have been there, the entire team has consistently demonstrated professionalism and a helpful attitude.

Dr Sturdiges Needs to Return Now

Bring back Dr. Sturdiges immediately! The current situation is unacceptable without his expertise and presence. We need him reinstated as soon as possible.

Welcoming coffee shop with great vibes

Welcoming employees create a warm ambiance. The space feels inviting and well-maintained, with plenty of room to move around comfortably.

Quick and Accurate Service

Perfect match.

Staff Complaints Ruined My Pharmacy Visit

Every visit to this pharmacy involves an extended wait, but what truly irks me is overhearing the staff's inappropriate discussions about customers. While I understand that customer interactions can be challenging, loudly criticizing patrons immediately after they depart is completely unacceptable. Additionally, when a coworker requests assistance with a customer and receives a dismissive response like "what do they want me to do about it?", it demonstrates a shocking lack of professionalism. The staff's behavior is utterly disappointing and unacceptable for a healthcare service environment.

Friendly pharmacist helped me out today

I called the pharmacy this afternoon (03/12/2020) to inquire about my husband's medication, and I was greeted by an incredibly supportive staff member who went above and beyond to assist me. Despite being swamped with work, she remained patient and attentive, making sure all my questions were answered. Kudos to the Day Lewis team for their exceptional customer service - they truly deserve recognition for their outstanding dedication.

Deaf Patient Faced Dismissive and Unhelpful Staff

On two separate occasions within the past three weeks, during medical visits, I encountered deeply problematic communication barriers. During both encounters, I respectfully asked staff members to lower their masks so I could lipread and understand their facial expressions, as I am profoundly deaf. The first encounter involved an individual who completely disregarded my repeated requests, ignoring me despite asking three separate times. In the subsequent visit, the receptionist was not only unhelpful but actively hostile, flatly refusing my reasonable accommodation. This treatment represents clear discrimination and a fundamental violation of my human rights. Such unprofessional conduct from healthcare staff who seemingly neither comprehend nor demonstrate concern for established accessibility guidelines is absolutely unacceptable.

Pharmacy Wait Made Me Lose My Mind

The pharmacy's service is absolutely terrible, with wait times that are completely ridiculous and zero communication from their staff!

Terrible experience with rude medical receptionist

Would rate this zero out of five stars if the rating system allowed it. The patient service is utterly nonexistent, and getting through to the medical staff is practically insurmountable. I meant to say the untrained receptionist acts as an impenetrable barrier to accessing a qualified healthcare provider. Even the practice manager appears incapable of properly coaching or educating the front desk personnel about addressing patient requirements.

Quick service with friendly staff

Exceptional service and guidance from the staff. Everyone working behind the counter is incredibly supportive and eager to assist. The sole drawback is the potential for extended waiting times during peak periods when the place gets crowded.