Patient Experience Summary

Consistently positive feedback across all reviews. Patients reported welcoming and supportive team approach, approachable reception staff, and short waiting times. Clinical and support teams received praise for responsiveness and quality of care.

Practice environment described as pleasant and comfortable. One patient noted previous concerns were addressed through staff effort. Overall sentiment reflects high satisfaction with access, booking experience, courtesy, communication and facility standards.

Appointment

88.75 %
Excellent

Reception

90.00 %
Excellent

Cleanliness

85.00 %
Excellent

Care

95.00 %
Excellent

Respect

93.75 %
Excellent

Seen on time

87.50 %
Excellent

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DM

Dinah M. Google one year ago

Rating

Excellent!

Reception staff were genuinely helpful and kind

Visited the practice today and received excellent service throughout all departments. The team demonstrated kindness and helpfulness, offering valuable guidance. Feeling fortunate to have access to such a well-run practice. Highly recommended.

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KD

Katharine D. Google one year ago

Rating

Excellent!

Staff went above and beyond to fix issue

I previously left a negative review regarding my experience, however I would now like to update this with a positive rating. The staff and healthcare provider have made considerable effort to address the issues I raised and have provided excellent service. I am very grateful for their assistance.

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ED

Edward D. Google 3 years ago

Rating

Excellent!

Staff were welcoming and attentive

The team demonstrated a welcoming and supportive approach.

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BS

Bruce S. Google 3 years ago

Rating

Great!

Friendly staff and quick appointment times

The reception team were very approachable and the wait to be seen was quite short. The practice provided a pleasant and comfortable setting for attending to health concerns.

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SW

Stan W. Google 3 years ago

Rating

Excellent!

Quick appointment when I needed one

I was working in the area and became unwell, so I called ahead and explained my situation. They invited me to come in immediately. I was seen by the clinical team and the nursing staff, and I found the entire experience fantastic. The whole staff were great, and this is how surgeries should operate. Thank you.

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MP

Michael P. Google 4 years ago

Rating

Excellent!

Practice with convenient on-site pharmacy

The medical practice is situated at that location and there is a pharmacy available there.

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LG

Luke G. Google 5 years ago

Rating

Excellent!

Friendly practice that listens to patients

We have consistently had excellent experiences at this practice, both for myself and my family members.

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•B

•lovely B. Google 8 years ago

Rating

Excellent!

Helpful staff who really listened to me

The medical team and physiotherapy staff provided excellent care.

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For practice staff

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Practice Response Rate
0.00%

Shows how often this practice responds to patient reviews and feedback.

About the GP

  • Accepts all feedback, both positive and negative.

Contact Information

  • 01946 728101
  • Seascale Health Centre Gosforth Road Seascale Cumbria CA20 1PN

Patient Experience Summary

Consistently positive feedback across all reviews. Patients reported welcoming and supportive team approach, approachable reception staff, and short waiting times. Clinical and support teams received praise for responsiveness and quality of care.

Practice environment described as pleasant and comfortable. One patient noted previous concerns were addressed through staff effort. Overall sentiment reflects high satisfaction with access, booking experience, courtesy, communication and facility standards.

Appointment

88.75 %
Excellent

Reception

90.00 %
Excellent

Cleanliness

85.00 %
Excellent

Care

95.00 %
Excellent

Respect

93.75 %
Excellent

Seen on time

87.50 %
Excellent
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