Selden Medical Centre

Rushed and dismissed in 10 minutes

The service at this medical centre is utterly unacceptable. I reluctantly come here only when my health concerns become unbearable. Patients are hurried through, with no opportunity to consult a physician - only a nurse is available. When attempting to address additional medical concerns, you're abruptly informed that each appointment allows for just one issue, with a strict 10-minute limit. This is particularly infuriating considering they were 15 minutes behind schedule, and I had already been waiting for 5 minutes. It's clearly time to seek healthcare elsewhere.

Smooth process with friendly staff

The entire process has been seamless, starting with scheduling and continuing through the consultation. The personnel were incredibly friendly and helpful throughout my experience.

Caring doctors helped calm my worries

Following a significant recent health incident that resulted in my hospitalization, I've been frequenting this medical practice over the past three weeks, and it has been uniformly excellent. The front desk personnel are exceptionally warm, cordial, and supportive. I've consulted with Dr Babburi and Dr Sanathi, who both carefully listened to my worries, offered reassuring guidance, and most crucially, provided an accurate diagnosis (I had mentally escalated my symptoms to the most serious potential outcome, which fortunately wasn't true). At this point, I'm thoroughly impressed with the quality of care delivered by this surgery - my sincere appreciation to the entire team!

Friendly docs made my morning better

Exceptional experience! The medical team is compassionate and skilled, and while there might be occasional wait times, the top-notch treatment more than makes up for it. Highly recommended practice with truly outstanding physicians!

Friendly staff made my day

The entire staff was incredibly supportive and accommodating during my visit.

Quick care without doctor's visit

The reception staff and nurses were exceptional, making a doctor's visit unnecessary.

Helpful staff made my medical visit easy

Welcoming personnel, compassionate physicians who truly listen. The pharmacy head is knowledgeable and helpful. Interior design could use some improvement, but that's the sole drawback.

Terrible customer support when I called

Impossible to reach customer support. Every time I try calling, there's no response. Attempted multiple times at different hours, but no luck. Extremely frustrating experience trying to get help with my issue. Communication seems completely non-existent with this company.

Caring doctors helped us both

Exceptional treatment and guidance for my wife and me at this medical facility. The entire team demonstrates remarkable kindness and support, even while managing an incredibly demanding schedule.

Doctors who actually listen and care

The front desk staff greet you warmly, and the physicians are genuinely compassionate. They truly listen and are dedicated to helping you recover and feel better.

Waited 8 months for a kids appointment

Struggled to secure a non-urgent medical consultation for my toddler for nearly three-quarters of a year! I transferred my healthcare registration to Victoria Rd practice and was granted an immediate appointment. My child is now receiving care through CDC at Worthing Hospital. I'm truly relieved I made the switch. The previous surgery appears severely understaffed... it's truly disheartening...

Friendly doctors who always fit me in

Always easy to schedule visits, and each physician I've encountered has been exceptional. Highly satisfied with the care and accessibility.

Dismissive staff left me worried sick

Once more I'll try calling tomorrow, but the receptionist has already made a medical judgment via phone, advising against hospital admission despite my ongoing heat stroke symptoms, persistent illness for weeks, and lack of appetite. My condition has deteriorated significantly over the past 72 hours, which I believe absolutely requires medical intervention. They suggested that if I were truly unwell yesterday, I could have secured an appointment. All I was seeking was a later consultation time. I desperately want Dr. Pike back.

Terrible wait times for urgent implant removal

Desperately seeking removal of my implant, but they lack a physician capable of performing the procedure. They offer no external referrals, leaving me with just two unacceptable choices: reschedule the surgery or endure a 2-hour wait at a sexual health clinic, followed by another 2-hour wait for removal. This is completely ridiculous and unacceptable.

Locum doc cut me short mid-sentence

Utterly shocked!! After waiting a week for my scheduled doctor's appointment, I was seen by an extremely young locum physician. My visit concerned hip pain related to my existing arthritis in the hips and lower spine. When I described my discomfort and need for pain management, her initial response was a dismissive "what do you want me to do about it?" Eventually, she reluctantly prescribed a minimal dose of Co-Codamol, acknowledging my frequent driving. Just as I was about to mention another health concern and paused briefly to collect my thoughts, she abruptly cut me off, declaring "don't worry about it as your time is up anyway"!! I was left completely stunned and speechless by her callous attitude.

Great care for my whole family

With multiple kids, I consistently find it easy to schedule check-ups for both my children and myself. Always appreciative of their accessibility and availability.

Reception staff made me feel unwelcome

An instance of unaccommodating service, where the impression is that the customers are an inconvenience rather than the primary focus.

Quick morning appointment sorted

I was thoroughly impressed with my medical clinic visit today. After calling shortly after 8:00am, I was quickly scheduled for an appointment at 8:40am. The temporary doctor who saw me was exceptionally welcoming, and I was efficiently processed, receiving my prescription which I easily picked up from the adjacent pharmacy. The entire experience was truly exceptional, and I'm very satisfied.

Selden medical center's booking nightmare

I relocated from Broadwater to East Worthing two years ago and was compelled to switch medical practices from Broadwater Medical Center to Selden Medical Center last year. I've been assigned a doctor whom I've been unable to see for 11 months. I attempted once again to schedule an appointment for next week, but it's the same old story - I'm told to phone on the day to make an appointment! Every time I try, the line is engaged, and when I finally get through, there are no available slots! What a stark difference from Broadwater, where I could book online and select a time convenient for me! Selden Medical Center seems stuck in the prehistoric era. This summer, I experienced prostate issues and ended up in the ER in France. A follow-up is necessary, but I can't even reach my designated GP! This year, I was nine months overdue for my annual blood test, which Broadwater used to automatically renew. When I tried to book with Selden, it was a nightmare because they insisted I see a doctor before getting a blood test appointment - an impossible task. Eventually, the situation became so frustrating that I mentioned going to the hospital, after which they finally provided the blood test without a GP consultation. Moreover, I've heard nothing from the GP after having to call for my results. I've decided I'm no longer going to invest my time and energy with them. I'll simply go to the hospital outpatient department - it's the same distance, and they're far more efficient!

Warm welcome in my new neighborhood

The reception team here is incredibly welcoming and supportive. Being relatively new to the neighborhood, I've found their service to be top-notch. Whenever I require medical attention, I've consistently been able to secure timely appointments, and on occasions when slots are fully booked, they've promptly directed me to the walk-in clinic, ensuring I receive same-day care.