Selly Park Surgery

Loyal patient of 48 years, no complaints

Throughout my nearly five-decade relationship with Sell Park Surgery, I have consistently experienced exceptional service without any difficulties in communication, scheduling appointments, or obtaining repeat prescriptions. The staff members are invariably courteous, welcoming, and supportive. I am truly grateful for their outstanding care. 😊

Friendly staff and top-notch care

I've been a patient at this medical practice for approximately twelve months, and I can confidently say it's the finest healthcare provider I've encountered in Britain. The reception team is exceptionally welcoming, compassionate, and efficient, expertly managing appointments and resolving any issues that arise. The physicians deliver outstanding medical treatment, demonstrating genuine care and attentiveness by closely monitoring patient test results and health indicators. I wholeheartedly endorse this clinic and the remarkable individuals who manage it. I feel truly privileged to receive care here.

Quick and caring medical team

Fantastic healthcare experience. Quick scheduling, supportive personnel, and a group of attentive, top-notch physicians who provide comprehensive care.

Quick care when I needed help

Speedy and excellent care at this clinic. The medical professionals were incredibly compassionate, and scheduling appointments was a breeze.

Quick and friendly morning check-in

Outstanding customer support

Rude staff made getting meds a nightmare

A recently added staff member displays an arrogant and incompetent attitude when patients attempt to access healthcare services. Concerns raised are consistently dismissed, with no meaningful response from management, who frequently seem unavailable or absent. This results in significant medication delays accompanied by a series of unconvincing explanations such as technical problems, uncooperative personnel, and a complete absence of compassion for patient experiences. STEER CLEAR.

Quick help for my urinary issue

Exceptional medical care, incredibly efficient, I reached out to the reception yesterday afternoon, described my health concerns, and was promptly invited to provide a urine sample. Within approximately 90 minutes, the physician contacted me directly, requested I visit the clinic for a thorough examination, and subsequently prescribed medication. The responsiveness and quality of service were truly impressive.

Rejected just six minutes from the clinic

Incredibly frustrated that the medical practice refuses to accept patients who live merely a 6-minute drive from their location. Absolutely absurd policy.

Friendly staff made my day

Superb, no further description required

Best practice I've even been a patient at

I hear so many of my friends having issues with their GPs but Selly spark surgery has always been wonderful and very helpful. They always answer the phone and anytime I've had issues with my children they've given me an appointment for that day to see the GP. All staff really helpful and friendly.

Waited months for confusing medical chaos

Absolutely disastrous!!!!! You're forced to endure a two-month wait for an appointment, then another month for blood test results, which are then presented in incomprehensible medical jargon that only doctors can decipher. They expect you to interpret these results on your own! When I requested another appointment to have the results explained, that took yet another month!!!! I'm struggling with persistent bloating and have no idea what's causing it. I suspect a food intolerance and have been dealing with this for nearly six months. A "Doctor" advised me to wait another two months and retake the test, claiming only my thyroid hormone was imbalanced. I registered for another blood test, waited a month for results, and received another indecipherable paper - it's becoming laughably ridiculous. 😂 The receptionist booked me for September 4th at 11 am, but a few days prior, I received a text suggesting I arrive between 6:45 and 8:45. Fine, I didn't have time to call and clarify. I arrived around 8:20, and guess what? Surprise, surprise - the system showed no appointment. The staff behind the desk claimed my appointment was canceled by a colleague. Shouldn't they have contacted me about the change? Then they mentioned the "doctor" was waiting for me at 7:45 🤣🤣 - that's the most hilarious part of the story. Why didn't anyone call me by then? They also switched my appointment from in-person to phone without my consent, despite my preference for a face-to-face meeting. So if it was a phone appointment at 7:45, was the doctor waiting for my call? 😂😂😂 He probably thought, "I'd rather grab breakfast" and got tired of waiting. In summary, absolutely zero communication. Extremely poor service 👎🏻👎🏻

Dr Davis made my day better

The medical staff here is exceptional, with all physicians demonstrating high-quality care, though Dr. Davis particularly stands out in my memory.

Quick help for our family's health needs

From our brief time with this medical practice, we've been thoroughly delighted. The reception staff are prompt in answering calls and efficient at scheduling same-day appointments. As parents of a young child with multiple recurring prescriptions and ongoing medical needs, we've found the support to be exceptional. We're genuinely grateful we chose Selly Park Surgery.

Friendly staff who really know me

This medical practice is truly exceptional, with my family and I being long-time patients who have consistently appreciated its strengths. The most remarkable aspect is the remarkable continuity of staff, including general practitioners, nursing professionals, and front desk personnel. Having consistent, recognizable faces who genuinely understand your medical history and demonstrate extraordinary commitment to patient care creates an incredibly supportive and comfortable healthcare environment.

Caring doctors saved my life

Absolute gem in our community. Exceptional surgical services and passionate medical professionals who genuinely prioritize patient well-being and demonstrate true compassion.

Rude receptionist blocked our gp registration

I recently relocated to this neighborhood, and my partner and I were seeking to establish ourselves with a local GP. We utilized the NHS website to identify potential practices in our vicinity and followed a recommendation to register at this particular clinic. However, upon arrival, the receptionist was incredibly unhelpful and dismissively directed us to another GP practice known for its poor service. There was absolutely no valid justification for their refusal to register us, especially considering we reside within their designated area and their website explicitly states they accept all patients - though I'm now skeptical about the truthfulness of that claim.

Friendly staff made my checkup smooth

Throughout my six-year relationship with this medical practice, I've consistently encountered nothing but exceptional care. The front desk team consistently demonstrates warmth and efficiency, while the nursing staff are not only welcoming but also meticulously clear when explaining medical details. The physicians are equally impressive. I can confidently and enthusiastically endorse this healthcare facility to anyone seeking quality medical treatment.

Friendly local surgery that really cares

Since moving to this neighborhood a year back, I've been using this local GP practice and couldn't be happier. Their staff have been exceptional, with incredibly helpful receptionists and a truly competent doctor. I'm thoroughly pleased with the care and service my family and I have received.

Friendly team saved my day

The personnel here are absolutely phenomenal - incredibly supportive, compassionate, and genuinely committed to providing excellent service. They consistently go above and beyond to assist customers, and I have zero complaints whatsoever about their performance.

Friendly team made my checkup stress-free

Delightful, supportive front desk team and compassionate, attentive physicians. Absolutely no complaints about this medical practice.