Shifa Medical Practice

Terrible doctor with zero bedside manner

This doctor is absolutely terrible and a complete disappointment. I strongly advise against seeing them under any circumstances.

Disastrous service at negligent GP practice

Seeking medical attention at this particular practice proves to be an exercise in futility. Repeated attempts to reach the reception via telephone result in interminable hold times, often exceeding 20 minutes, only to be abruptly disconnected without resolution. The rare occasion one manages to secure an appointment with Dr. Rashid is equally disappointing. Consultations feel hurried, with patients' concerns summarily dismissed by the physician's condescending demeanor. This dismissive attitude is particularly pronounced when addressing female patients or parents accompanying their daughters. Dr. Rashid's apparent lack of awareness and knowledge is truly perplexing, raising questions about the continued operation of this establishment. The level of care and service provided falls so far below acceptable standards that even the lowest rating seems overly generous.

Frustrating medical care and poor service

This medical practice is utterly deplorable. Their inefficient system makes it impossible to obtain refills for ongoing prescriptions without consulting the doctor, yet scheduling an appointment within a reasonable timeframe is equally unattainable. The front desk staff display a complete lack of initiative, failing to even glance at patient records or attempt to comprehend the circumstances. Abruptly terminating phone calls is precisely the kind of treatment ill individuals require – how thoughtful of them. Their approach to patient care is nothing short of disgraceful.

A decade of dedicated care: Dr Rashid's legacy

We've been fortunate to have Dr. Rashid as our family physician for more than a decade. His unwavering dedication to his practice and patients has been a blessing to us. We're deeply appreciative of his continued commitment over these 12 years. May the Almighty shower him with blessings for his service. 🙏

Poor customer service: Unanswered calls frustrate

Reaching their office has become an exercise in futility. The incessant ringing of unanswered calls echoes the apparent apathy that has taken root. It seems their commitment to customer service has waned, replaced by a troubling indifference to those attempting to make contact. This newfound lethargy in responding to phone inquiries is both frustrating and disappointing.

A trustworthy haven with friendly faces

I had an absolutely wonderful experience at this establishment. The atmosphere was truly exceptional, and I was thoroughly impressed by the warmth and kindness of the staff. As Mrs. Kirsty Ann Talbot, I can confidently say that I placed my complete trust in their capable hands, and they did not disappoint. Their professionalism and genuine care made me feel entirely at ease throughout my visit.

Affordable and caring: Shifa Medical Practice

Our family's recent visit to Shifa Medical Practice in Barking for Meningitis ACWY vaccinations was a delightful surprise. Traveling from Whitechapel for our Umrah Visa requirements, I dropped my wife and two little ones (3 and 9) at the clinic while I parked at a pre-booked spot nearby. Upon my return, I was astonished to find they'd already received their jabs and were waiting outside. Even more surprising was that Dr. Y Rashid had administered the vaccines without waiting for payment first - a true testament to his trust and efficiency. The cost was remarkably reasonable at just £25 per person, half of what Superdrug charges. We were provided with certificates as proof for our visa application, effectively saving us £100. It's moments like these that make me grateful and compelled to say, "May Allah bless this doctor." Dr. Rashid's professionalism, warm demeanor, and genuine care left a lasting impression on all of us. As I pen this review, my 9-year-old son, sitting beside me, innocently questions why anyone would leave negative feedback about such an amazing doctor. His childlike honesty perfectly captures our family's sentiment about this exceptional medical experience.

Terrible doctor with zero compassion or care

Absolutely not!! Steer clear of Yousef Rashid if you value your well-being! The most terrible physician I've encountered... Anticipate nothing except pure condescension from him and his staff!!!

Efficient dental care: A decade of satisfaction

I've been a patient of Dr. Rashid for more than a decade, and I couldn't be more satisfied with the care I've received. The front desk staff are courteous and efficient, always maintaining a professional demeanor. Scheduling appointments is a breeze, with minimal wait times. Dr. Rashid's consistent high-quality service over the years has earned my trust and loyalty. The entire experience, from check-in to consultation, is seamless and reassuring.

Terrible service and unhelpful medical staff

This medical facility is completely ineffective, perpetually overwhelmed with no availability for urgent care needs. It's impossible to secure even an emergency consultation because they're consistently overbooked. The front desk staff demonstrate a serious lack of professionalism and fail to create a welcoming or comfortable environment for patients upon arrival.

Dangerous clinic with unacceptable medical malpractice

I recently went to this clinic for vaccinations, and the experience was absolutely appalling. The service was extremely substandard. All patients were crowded into a single room, and shockingly, the doctor used the same needle for multiple people. I was distracted while helping my children undress and didn't notice this at the time. My wife brought this to my attention during our journey home, but by then the clinic was closed. I plan to contact them on Monday to address this serious issue. The doctor's conduct is utterly unacceptable and dangerous. I have already filed a complaint with the Care Quality Commission regarding this clinic's abysmal standards. Their CQC rating reflects their poor performance, and significant improvements are desperately needed. This doctor's reckless practices are so egregious that he should be completely prohibited from medical practice.

Terrible clinic with unhelpful and dismissive doctor

I've visited this clinic twice in the past week for vaccinations. During my latest visit, my son was feeling extremely unwell. The doctor was completely unengaged and showed zero concern, offering no conversation or examination to understand my child's condition. They simply administered the injection and maintained a condescending attitude. Afterward, I consulted my regular family physician, who was appalled that the clinic's doctor had not even attempted to inquire about the health of my 9-month-old infant. Their approach was incredibly unprofessional. This is absolutely the most unsatisfactory medical facility I've encountered, and I will definitely not be returning under any circumstances.

Exceptional care and service at Dr Rashid's practice

Having Dr. Rashid as my primary care physician has been an absolute delight. This practice consistently exceeds expectations, with Dr. Rashid exemplifying the highest standards of professionalism, expertise, and empathy. What truly sets this clinic apart is the remarkably short wait times for appointments - unparalleled in my experience with general practitioners. The front desk personnel exude warmth and efficiency, contributing to the practice's smooth operation. I'm thoroughly impressed by the overall quality of care, with particular praise reserved for Dr. Rashid's exceptional service.