Silverdale & Ryecroft Practice

Smooth and speedy service from start to finish

Competent and supportive

Speedy and smooth pharmacy service every time

Consistently top-notch service from start to finish. The entire process, from the initial phone call to scheduling an appointment and picking up my prescription, took just over an hour. The staff were incredibly courteous and welcoming throughout.

Exceptional service from a welcoming team

Throughout my experiences, I've consistently encountered staff members who are welcoming, helpful, and highly competent.

Helpful doctors with frustrating phone service

Medical professionals are competent, but scheduling and phone communication are incredibly slow and frustrating.

Caring staff battling systemic healthcare challenges

A charming medical center with hardworking healthcare professionals clearly stretched thin. Scheduling an appointment can be challenging, but this is absolutely not a reflection of the staff's competence. The difficulty stems from a broader systemic issue of insufficient government funding for general practitioners across the country.

Heartwarming support for my lovely mother

Absolutely perfect for my mother

Amazing service with friendly and attentive staff

The administrative team was absolutely fantastic, and every single employee I interacted with was incredibly supportive and kind.

Terrible product waste of money

Completely useless

Terrible medical care for vulnerable elderly patients

I've now had my elderly, disabled grandmother's appointment cancelled twice, only to receive a call directing her to travel to Cobridge for her medical consultation. My nan can barely manage to reach the local surgery, let alone make a journey to Cobridge. She's not someone who exploits the healthcare system - she hasn't even needed a doctor's visit in two years. In fact, I'm considering registering her as an alcoholic just to ensure she gets prompt attention! They consistently botch her prescription orders, engaging in a blame game with the chemists who then bounce the responsibility right back. At one particularly critical moment, when she was experiencing severe breathing difficulties, they callously informed her they couldn't schedule an appointment for two months and essentially told her not to go to the emergency room. Only when my mother threatened to escalate the matter did they suddenly find her an appointment for the very next day.

Friendly local surgery with helpful caring staff

I bring my mother to this medical practice. It's nearby and runs smoothly, with excellent staff. Parking can be somewhat limited occasionally, but overall it's a solid healthcare facility.

Disappointing service during my health struggle

Personnel seemed disinterested and unhelpful during my time of medical discomfort

Amazing product worth every single penny

Superb

Friendly doctors trapped by terrible front desk staff

The medical staff are excellent, but the front desk personnel display a lack of professionalism and courtesy, seemingly only accommodating to elderly patients. They consistently obstruct attempts by returning students to get registered and demonstrate a marked reluctance to provide basic assistance.

Typical medical visit with expected service

Just another typical medical clinic, nothing more, nothing less.

Trusted medical care for decades worth every step

The medical team here is incredibly compassionate, and I've been their patient for more than four decades. While their parking lot is somewhat restricted, there are convenient street parking options and additional spaces near the nearby businesses that require a brief walk.

Exceptional care from top medical professionals

Top-notch medical professionals in this area - absolutely couldn't ask for better healthcare providers

Awesome product that exceeded my expectations

Outstanding

Worst purchase ever, completely disappointed

Absolutely dreadful

Frustrating healthcare with no appointments available

Consistently substandard service. Immense difficulty securing appointments, with wait times frequently exceeding two weeks. Despite registering with Ryecroft, I'm constantly forced to incur taxi expenses to visit Silverdale due to zero availability at my local practice. During one instance, I arrived 6 minutes late after unsuccessfully attempting to contact the surgery 5 times (being disconnected each attempt), and despite being within my original 15-minute slot, I was denied treatment. Adding insult to injury, the doctor I was scheduled to see had no patients present at the time. Throughout the past few years, I've battled significant health challenges. After four years of repeatedly expressing concerns to medical professionals who dismissed my symptoms, I ultimately resorted to paying privately to diagnose my condition and subsequently underwent corrective surgery. I have now terminated my registration with this practice and sincerely hope my new medical provider will deliver a substantially improved standard of care. The treatment I've experienced over recent years has been utterly unacceptable.

Exceptional healthcare with caring and attentive staff

Hands down, the finest medical practitioners I've encountered in this entire metropolitan area. The front desk personnel are absolutely exceptional, always going above and beyond to help. Currently, they have an incredible group of physicians who are truly top-notch.