St Andrews Medical Practice

Insightful cholesterol advice from knowledgeable pharmacist

I engaged in an informative phone discussion with a pharmacy professional who provided valuable insights about the potential benefits and drawbacks of addressing elevated cholesterol levels.

Compassionate doctor who truly cares for teens

Dr. Alexander provided exceptional care for my teenager, ensuring a comprehensive examination with all the required tests. Much appreciation for his thorough approach.

Compassionate doctor who truly cares about patients

Dr. Yong demonstrated exceptional professionalism and a wonderfully warm approach. If I require medical consultation in the future, she would undoubtedly be my preferred healthcare provider. My sincere appreciation goes out to her.

Great doctor with compassionate care

Dr. Young demonstrated expertise, maintained a professional demeanor, and provided excellent assistance. I appreciate their support.

Compassionate doctor who truly listens and cares

Dr. Yong demonstrated exceptional attention to detail and clarity. Her explanations were comprehensive and easily understood.

Amazing product worth every penny

Outstanding! 👍

Excellent family healthcare with compassionate professional staff

Our family has been loyal patients at this medical practice for an extended period, and we couldn't be more satisfied with the healthcare we've experienced. Whenever urgent medical needs arise or diagnostic tests are required, we consistently receive timely referrals. The medical professionals here deliver top-notch, dependable care, and we genuinely value the exceptional support offered by the entire staff.

Thorough and caring doctor with excellent patient care

Dr. Miller promptly saw me at my scheduled time. Throughout the consultation, she demonstrated exceptional attentiveness. She carefully listened to my concerns and meticulously documented every detail. After I thoroughly described my symptoms, she conducted a comprehensive physical examination and provided clear recommendations for moving forward. The appointment lasted approximately twenty minutes, which gave me sufficient opportunity to fully explain my medical issue.

Compassionate care that truly listens and heals

During my consultation, the physician displayed a welcoming and personable demeanor. Crucially, I didn't feel hurried through the appointment. Instead, the doctor attentively heard my medical concerns and addressed them thoroughly.

Exceptional healthcare and support from caring professionals

Dr. A Koizia handled my medical diagnosis and treatment with utmost professionalism and efficiency. My blood test results were carefully examined, and treatment was swiftly implemented. I am thoroughly satisfied with the consultation and the exceptional care delivered by the GP and the entire practice team throughout our interactions. Over the recent months, Dr. Mendonca has been incredibly supportive in addressing my ongoing health issues. She has attentively listened to my concerns and guided me towards additional healthcare resources. I am immensely grateful for all the help and compassionate care provided. The surgery team is truly outstanding.

Compassionate care from a wonderful doctor

Dr. Mendonca and her team provided exceptional care during my visit. The physician was highly professional and attentive, ensuring I felt completely comfortable throughout the appointment. I'm truly grateful for the outstanding service and warmth shown by the entire medical staff.

Great doctor who truly listens and cares

Top-notch general practitioner I've encountered yet.

Compassionate support during my toughest moments

Exceptional, compassionate support precisely when I'm at my most vulnerable

Compassionate doctor who truly cares about patients

Dr. Koizia was incredibly compassionate and supportive during our consultation. They took the time to carefully listen to everything I shared, addressed my inquiries thoroughly, and made me feel genuinely heard. I truly appreciate their approach.

Terrible service with rude and unhelpful receptionist

I've repeatedly encountered problems with the reception staff at this medical facility, specifically with a receptionist called Vina. She has consistently demonstrated an unhelpful and dismissive attitude, offering minimal support and showing little compassion. Such behavior is particularly disheartening in a healthcare environment where patients are already in a vulnerable state. Moreover, the clinic's operational structure is significantly flawed. Patients frequently endure extended waiting periods, even when appointments are pre-booked, and are often redirected to contact NHS 111 or reschedule without substantive explanations. This communication breakdown and operational inefficiency is deeply frustrating and significantly undermines the clinic's service quality. Despite these challenges, I want to highlight the exceptional performance of the clinic's general practitioners. The doctors have been remarkably attentive, professional, and genuinely compassionate, providing a much-needed bright spot amid the administrative shortcomings. I sincerely hope the clinic leadership carefully considers this feedback and commits to enhancing their front desk service and overall patient experience.

Efficient service with clear medical explanation

The scheduled telephone consultation occurred precisely when expected, a notable enhancement compared to the previous imprecise three-hour waiting period. The healthcare professional provided a comprehensive and clear explanation of my medical findings and available treatment alternatives.

Inconsistent medical care with mixed professional experiences

Dr. Reddy and Dr. Hutter consistently demonstrate a helpful demeanor. However, there are recurring issues with prescription and test accuracy. The reception staff could significantly improve through additional customer service training. Their interactions tend to come across as condescending and subtly confrontational, with an underlying passive-aggressive tone.

Transformative meeting helped me see my path clearly

I'm truly satisfied with today's meeting. The discussion helped me gain insights into crucial aspects I previously overlooked. I now have a clearer perspective on my situation and the steps I need to take to improve my circumstances. It was an exceptional meeting that yielded highly beneficial outcomes. Absolutely delighted!

Helpful consultation with clear medical guidance

Productive consultation with helpful insights. Discussed my medications thoroughly, received clear guidance and recommended next steps.

Challenging scheduling but top-notch medical care

Scheduling can occasionally be challenging, but the medical professionals consistently impress me with their exceptional qualities: they're attentive, quick, articulate, and skilled at breaking down complex information clearly.