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Mrs M. one year ago
Excellent!
Appointment
ExcellentReception
ExcellentCleanliness
ExcellentCare
ExcellentRespect
ExcellentSeen On Time
ExcellentExcellent service from my GP
This practise responds quickly to any patch or 'phone requests. All the GPs are caring and I have always received excellent service for three decades. I can't understand why anyone should complain. My only grouse is that some of the reception staff are rude and abrupt...and i also don't appreciate having to tell a non medical receptionist what's wrong with me. Surely the sign displayed reading 'rudeness will not be tolerated ' applies to the staff as well as the patients? Do these receptionists realise patients are not feeling well and are in an agitated or nervous frsme of mind....they should be less aggressive and 'shouty' (barking out instructions).