St. Georges Medical Centre

Worst healthcare experience ever with terrible manager

Absolutely terrible demeanor from the medical practice's administrative lead. Incredibly discourteous and completely lacking in professional conduct.

Terrible customer service at local clinic

Unprofessional and discourteous staff members are employed at this medical practice. Their lack of customer service and poor attitude make visiting this GP clinic a frustrating experience.

Terrible healthcare and disrespectful staff nightmare

I've reached my breaking point with this absolutely terrible medical practice. My ongoing health struggles have been met with complete indifference from Dr Neoman, who consistently hurries through my consultations and mockingly dismissed my research by calling me an 'online doctor' when I tried to discuss symptoms that my GP was unwilling to address. The front desk staff are equally awful - unprofessional, discourteous, and seemingly uninterested in performing their basic duties. Their attitude is particularly galling considering they work in NEASDEN and should know better. Dr Bundia appears to be the sole competent professional here, but the hostile reception staff make even scheduling an appointment an unpleasant ordeal. I'm definitively switching to a different GP practice where I might actually receive some compassionate, proper medical care.

Exceptional healthcare with compassion and genuine care

The medical staff at this practice, from the general practitioner to the clinicians and front desk personnel, consistently demonstrate exceptional dedication to patient care. Their approach makes me feel truly valued, heard, and genuinely supported throughout my interactions with the team.

Worst medical experience ever terrible customer service

I'd give this place zero stars if I could. The front desk staff are unfriendly and irritable. After four long months, I'm still waiting on my test results, and they show no initiative in tracking down information from the laboratories.

Compassionate doctors who truly care about their patients

The medical professionals here are consistently supportive and compassionate. Their expertise and empathy are truly impressive. Excellent service! 👍

Great customer support at its finest

Top-notch customer support that truly exceeded my expectations.

Fantastic healthcare with caring and attentive doctors

I recently switched to this medical practice, and I can confidently say it's been an exceptional decision! The level of service has been outstanding, and the doctors are truly exceptional. They genuinely take the time to listen to your concerns, show empathy, and prioritize your overall well-being.

Frustrating medical practice with poor communication

Medical staff are consistently unavailable, and each visit introduces a different physician. Communication is extremely poor, as they consistently fail to respond to phone calls.

Terrible service and unhelpful medical practice

Securing a consultation at this medical practice is an absolute nightmare. The front desk staff are consistently unhelpful and create unnecessary obstacles to scheduling. I spent an entire week attempting to book an appointment, and finally succeeded today by phone, despite having to travel to Paris for work and returning later this evening. Surprisingly, the physician refused to provide treatment, even though it was a telephone consultation - which makes no sense to me. It seems she simply lacked the motivation to assist me. Furthermore, my medical records from my previous healthcare provider have been outstanding since last July, and the practice has shown zero initiative in tracking them down or following up on the matter.

Terrible service and unresponsive medical practice

I attempted to sign up with this service, but the registration process was so frustrating that I ultimately chose an alternative provider. Essentially, their website was inaccessible, they were unresponsive to phone calls, and consistently appeared overwhelmed. I'm concerned that this lack of availability might extend to their patient care as well.

Terrible healthcare service with zero patient compassion

This GP is an absolute embarrassment. The staff's lack of interest is astounding. Months ago, I called about an electrocardiograph, and they promised to return my call in two weeks - which never happened. At the time, it didn't seem urgent, so I didn't pursue it. Now, I'm experiencing severe neck pain with multiple bumps and ear inflammation. They offered me an appointment on July 4th, but I clearly can't wait two weeks in this condition. When I requested a same-day appointment, they refused. I contacted 111, who then intervened and made them respond. The ridiculous response? They asked for a neck photo and recommended A CREAM!!! A CREAM, without properly considering my multiple symptoms. They didn't even properly examine the spots, which have subtle white spots within the red areas that wouldn't be visible in a picture. The phone conversation was a nightmare. I struggled to explain my symptoms to a disinterested, rude representative who casually suggested I go to the hospital and insisted I could only be seen on their terms. Her attitude was dismissive and unprofessional. I'm utterly shocked that after paying substantial taxes for NHS and NI in London, this is the healthcare treatment we receive. It's completely unacceptable.

Terrible healthcare with zero patient respect

I've been a patient at this medical practice for over a decade. They consistently fail to pick up phone calls, even during standard morning hours, and scheduling an appointment is incredibly challenging - you'd practically need to be on your deathbed. The receptionists are abrupt and discourteous. While Dr. Neoman is an excellent physician, I haven't seen her in ages and am always assigned to unfamiliar doctors who clearly haven't reviewed my medical history. I've had to repeatedly and forcefully request in-person consultations, as they continually attempt to push telephone appointments. The overall service is appalling, demonstrating a complete lack of patient consideration and professionalism!

Friendly doctor and helpful staff at medical practice

I recently became a patient at this practice after hearing positive feedback. My initial consultation with Dr. Francis was delightful, and I'm grateful for the swift diagnosis and appropriate prescription that has significantly improved my health. While I did encounter a minor issue with an e-consult for my young son, where I anticipated a callback from the GP that didn't materialize, I followed up with the practice. They acknowledged the communication gap and are investigating the matter, which I appreciate. I'm particularly impressed by Carole at the reception, who is incredibly professional and helpful when assisting patients. Overall, a commendable healthcare experience!

Compassionate care at its medical best

Exceptional care provided by this healthcare facility. Dr Neoman demonstrates remarkable compassion, empathy, and support. The entire staff is incredibly accommodating when scheduling appointments. Completely delighted and content with my registration here. Grateful for the outstanding level of service.

Exceptional healthcare with compassionate and skilled professionals

This medical facility has been delivering top-notch care for an extended period. Dr Neoman and her entire team are truly exceptional. They consistently offer incredibly supportive assistance. As a general practitioner, Dr Neoman is remarkable. As a patient, simply consulting her resolves approximately half of one's medical concerns immediately. I am completely content with this healthcare centre.

Great service and quick medical support

Always ready to assist, accommodating when urgent medical attention is required. Minimal waiting periods are consistently maintained. Two physicians provide outstanding guidance. Highly commendable service.

Rude staff ruined my simple gp registration attempt

I attempted to register at this GP clinic and approached the reception to inquire about the registration process. Initially, I was told to return another day. Upon returning today and visiting the registration office, the staff member was assisting another patient and politely asked me to wait. I complied and waited outside. However, just as the staff was about to attend to me, a short, heavy-set white woman suddenly appeared and instructed the registrar to send me back to the reception. The registrar reassured me that I was next in line and would be served. Despite this, the woman seemed to single me out and, as I was leaving, she mumbled something unintelligible and claimed I was not next in line. Frustrated, I left without completing my registration and now have no intention of registering with this GP due to this discriminatory and unprofessional experience.

Frustrating customer service and scheduling nightmare

Scheduling a consultation is incredibly frustrating. Their lines are constantly jammed, and getting through seems impossible - calls go unanswered every single time.

Terrible service and attitudes at this medical practice

The front desk staff display an incredibly hostile and confrontational demeanor, consistently coming across as combative. The general practitioners demonstrate complete indifference to patient concerns. That Kobra individual, in particular, is especially problematic. My strongest recommendation would be to avoid this toxic medical environment entirely, for the sake of your personal well-being.