St George's Medical Centre

Treated very kindly

Saw Dr Northfield this afternoon. Treated with understanding, empathy and kindly. Receptionists very helpful too from entry to the s surgery to leaving. Clean, professional and efficient.

Friendly staff made my day awesome

The staff here are incredibly friendly and go above and beyond to assist customers.

Compassionate doctor who truly listens and cares

I'd like to express my sincere gratitude to Dr. Daniel for providing an exceptional consultation that left me feeling optimistic and genuinely understood. He addressed all of my inquiries with remarkable professionalism and offered reassuring guidance throughout our discussion.

Fantastic service and warm welcome every time

Fantastic establishment with welcoming personnel - truly nothing to complain about here.

Speedy help from doctor saves the day

I was experiencing painful, enlarged feet and recently started blood pressure medication, which I suspected might be the cause. I called the medical practice around 12:20 PM seeking a telephone consultation, and to my surprise, they scheduled me for 1 PM the same day. Dr. Mark Smith, a physician I hadn't previously encountered, called me and expertly confirmed that the tablets were indeed responsible for my symptoms. He promptly arranged a new prescription to be sent to my local pharmacy. The entire experience was exceptional and incredibly efficient.

Excellent medical care with compassionate staff

The entire team here is welcoming and supportive. Whenever I send an email about refilling my prescriptions, they respond quickly and are proactive about arranging early medication supplies before I travel, ensuring I won't run out. The physicians and nursing staff are exceptional.

Terrible customer service at medical clinic

Unhelpful front desk staff with terrible attitudes. The physician dismissed my spouse after he mentioned potential legal action.

Terrible experience with unhelpful customer support

Terrible customer support experience - staff were extremely unhelpful and unprofessional, leaving me completely dissatisfied with their service.

Compassionate care during challenging times

The personnel here consistently demonstrate compassion and a sincere desire to assist patients. Even with the broader healthcare system challenges, I've received comprehensive and attentive medical support that meets my needs.

Worst customer service experience ever wasted time

I spent over two hours waiting on hold, and even after being first in line for half an hour, they abruptly terminated the call. This was incredibly frustrating, especially since I was trying to schedule a critical appointment that couldn't be delayed.

Friendly staff saved me money on insurance

The staff at the front desk have consistently provided exceptional assistance. I've interacted with the receptionists multiple times and always find them incredibly supportive. They recently helped me save some money on my travel insurance after I had received incorrect details from my previous healthcare provider. Today's conversation with the receptionists at my new GP practice clarified everything perfectly. 🙌👍

Decent medical center with some booking challenges

Scheduling an appointment via phone can be tricky, but the online booking system works well after initial registration at the front desk. The medical facility seems quite hectic and appears to benefit from more frequent cleaning protocols. The physicians are approachable and competent. While reception staff might come across as brusque during telephone interactions, they are actually quite pleasant when encountered face-to-face. Street parking is accessible for patients.

Trusted family practice for decades

We've been patients at this medical practice for nearly three decades, and throughout all those years, we've encountered absolutely no problems whatsoever.

Exceptional care from compassionate medical professionals

Enjoyed two exceptionally professional and relaxed consultations today with two wonderful staff members. The entire team demonstrated remarkable kindness and compassion throughout my visit.

Compassionate care helps family through medical challenges

I appreciate Lesley, her colleagues, and Dr. Northfield for their assistance in resolving the prescription issues for my ill parents. Navigating these distant healthcare systems as a concerned daughter has been challenging, but I'm hopeful we've reached a satisfactory solution. My fingers are crossed that this will lead to an improvement in their health condition.

Compassionate care during our medical emergency

During a critical health crisis right before the holidays, I want to express my deepest gratitude to Dr. Northfield and the entire staff at St George's Medical Centre in Moston. Throughout a challenging and emotionally charged situation, they demonstrated exceptional professionalism and compassionate personal care. Both the patient and I felt significantly more at ease due to their supportive approach and reassuring demeanor, especially considering the clinic was extremely busy. The medical team's handling of our situation was so impressive that even the paramedics commended their response. Additionally, I extend my sincere thanks to the paramedic team—Lorraine, Ray, and Abby—for their remarkable kindness and attentive care during our transportation and the lengthy two-and-a-half-hour wait outside the hospital.

Amazing healthcare experience with caring professionals

The entire team at this medical facility is truly exceptional, with courteous and skilled professionals from the front desk to the physicians. They consistently demonstrate a commitment to enhancing patient experience. I am genuinely appreciative of their outstanding care and dedication.

Terrible service and unprofessional medical practice

This general practitioner is subpar and displays a lack of professionalism. When requesting medical records, they consistently fail to provide them in a timely manner. The staff seems unmotivated and unwilling to perform their duties effectively. I strongly advise against choosing this medical practice for your healthcare needs 😔

Unfair treatment at clinic destroys patient care

MANAGER STACEY & TEAM SHOWED DISCRIMINATORY BEHAVIOR ( I BELIEVE IS RACIALLY MOTIVATED ) Since late August, I've been experiencing health issues and consulted my doctor on 1/09/22, who recommended antibiotics. However, I couldn't obtain them after a week, and he requested a blood test for 19/09/22. The queen's passing led to the cancellation of all appointments that day, and they attempted to reschedule me for the 23rd with another facility. While the 23rd appointment occurred, the test was unsuccessful because my blood sample dried before reaching the lab. My GP's inability to arrange another test seemed incredibly unprofessional, especially for a patient seeking proper medical attention. The clinic made me wait an additional two weeks until 10/10/22. Unfortunately, I arrived 20 minutes late due to a family emergency, and Stacey, the manager, and receptionist treated me with complete disregard, as if I were an inconsequential patient. This isn't the first time the clinic failed my family. My son had been unwell for months, and they couldn't diagnose his condition until an external doctor identified his necessary treatment. I nearly lost my child because of their negligence, and I'm unsure if anyone will address these serious concerns. Patients should be cautious about this clinic - their staff appears indifferent to patient health, treating medical care as merely a job. The medical profession's purpose is to help and save lives, not to dehumanize patients.

Terrible service and complete medical negligence

My general practitioner is failing to fulfill their professional responsibilities. I detailed my medical concern, and the GP assured me they would reach out within two weeks, but they never followed up, and it's now been over two months. This isn't the first time I've experienced such negligence; during a previous consultation, the GP completely disregarded my problem instead of addressing it, which has now resulted in my condition worsening. Due to personal privacy and security considerations, I prefer not to elaborate on the specific details of my situation or the challenges I've encountered.