St James' Medical Centre

Quick and reliable dental service every time

Whenever I call first thing in the morning, I'm guaranteed to secure a booking. The personnel are incredibly supportive and accommodating.

Worst experience ever at this terrible restaurant

This establishment is a complete disaster!!!!!!

Worst medical centre ever avoid at all costs

I wish there was a rating lower than one star. Absolutely the most subpar healthcare facility imaginable. My medical centre in Bacup is exceptional, consistently accommodating patients, and I've relied on them throughout the entire pandemic and am about to receive my flu vaccination there. In stark contrast, this laughable medical centre won't even schedule a flu jab appointment - I'm still waiting on last year's slot. Their excuse about supply difficulties is completely unconvincing. In less than half a minute, I managed to book my vaccination at Boots in Burnley instead. An utterly deplorable medical centre

Compassionate care during challenging pandemic times

I consistently hold the medical professionals and front desk team in high regard, recognizing the immense challenges they've faced in maintaining quality care amid the heightened pressures of COVID-19.

Terrible service and hostile medical staff

COMPLETELY TERRIBLE FRONT DESK STAFF. THEY WILL INTIMIDATE YOU WITH THREATS OF REMOVAL IF YOU REQUEST A MEDICATION PRESCRIPTION.

Skilled doctors but frustrating front desk experience

The medical staff appear skilled, but the administrative personnel at the reception desk leave much to be desired.

Outstanding care from a compassionate doctor

Typically, I don't often share my experiences, but in this instance, I felt compelled to express my gratitude for the exceptional care I've experienced over the past decade. Dr Gladwinfield has been truly remarkable, and I am immensely appreciative of her incredible support and service.

Frustrating healthcare experience with unhelpful staff

Securing a basic doctor's consultation has become an incredibly frustrating ordeal, involving repeated phone attempts precisely at 8AM just to potentially schedule a slot. Moreover, the staff consistently demonstrate a cold and unhelpful demeanor.

Terrible medical care left me feeling hopeless

I had been making progress with my initial physician, but between appointments, they departed. Subsequently, I was assigned a new doctor who abruptly discontinued my medication, causing severe health complications. Then, another physician was introduced who displayed an extremely unprofessional demeanor, treating me disrespectfully and effectively discouraging me from seeking further medical care.

Excellent care despite occasional front desk frustrations

Compassionate medical professionals, but the front desk team falls short in customer service, with a few exceptions providing a warm welcome.

Great service with quick appointments

I've experienced absolutely no problems. The personnel are incredibly welcoming and approachable. When I phone before 8 in the morning, I'm guaranteed a same-day consultation. The medical professionals have been outstanding in every respect.

Compassionate care and friendly staff saved my day

Incredible assistance today from the female physician and the front desk team, with outstanding support from Janet. Continuing to provide such excellent service is greatly appreciated, and thank you once more.

Frustrating healthcare experience with unhelpful staff

I spent my entire morning dialing 242 times, and when I finally got through, I was informed that no appointments were available. While the physicians themselves are typically decent if you can secure a consultation, the front desk personnel are hostile and unhelpful. It seems like this local NHS practice is rapidly heading towards obsolescence.

Compassionate care during our chicken pox nightmare

Throughout this past week, I've been constantly shuttling my almost-three-year-old child to medical appointments due to a severe case of chicken pox. Every interaction, from the initial telephone conversations with the staff to the direct consultations with the medical professionals, demonstrated exceptional compassion and expertise. Their support and attentiveness truly helped me navigate what could have been an incredibly stressful period, and I'm profoundly appreciative of how they made this challenging time more manageable.

Terrible healthcare experience with unprofessional medical staff

Perpetually behind schedule, they assign patients haphazardly, and the medical staff demonstrates a complete lack of assistance or care.

Exceptional care from a fantastic medical team

From the initial phone contact to scheduling and throughout my treatment, the service was exceptional as usual. The team was welcoming, supportive, and dedicated - truly deserving a top-tier rating of 5 stars.

Terrible medical practice with zero patient care

Scheduling an appointment here is an exercise in frustration. The front desk personnel are incredibly dismissive and quick to criticize patients for even slight tardiness, yet they show no concern about keeping patients waiting indefinitely. There's a complete lottery when it comes to which physician you'll encounter - occasionally you might find a compassionate professional, but more often you'll be subjected to a doctor whose condescending attitude makes you feel utterly insignificant, treating you with the same disdain one might reserve for an unpleasant stain on their shoe.