St James' Surgery

Caring doctor who truly listens to patients

Met Dr. Hill during my recent appointment, and he's truly exceptional. Such a compassionate healthcare professional who genuinely pays attention to my concerns. I've been a patient at St. James's Surgery for many years, and it's truly uplifting when a physician dedicates time to truly hear you out.

Exceptional care at pencester surgery made my day

I want to extend my heartfelt appreciation to the wonderful professionals at Pencester Surgery Dover. The physicians are truly remarkable, meticulously explaining every detail and helping me feel completely comfortable. The nursing staff demonstrate extraordinary empathy and care, transforming what could be a stressful experience into a positive one. The administrative team is both welcoming and streamlined, handling appointments and check-ins with remarkable ease. I am deeply grateful to the entire team, from the general practitioners to the NHS staff. Their compassion, understanding, and unwavering commitment have genuinely impacted my overall well-being and sense of security. With numerous personal challenges, their support has been invaluable, and I cannot sufficiently express my gratitude. My sincerest thanks for providing such exceptional healthcare! 🙏🏻❤️

Nurse fiona transformed my smear test experience forever

Nurse Fiona is truly exceptional! During my cervical screening, she was incredibly reassuring and explained the procedure with such clarity that, for the first time, I genuinely comprehended every aspect. She completely eliminated my anxiety about the test! I cannot recommend her highly enough! Absolutely outstanding

Exceptional medical care with compassion and professionalism

I'm thoroughly impressed with this medical practice - they're incredibly welcoming and personable. The staff consistently go above and beyond to assist patients, always treating them with genuine care and professionalism.

Terrible customer service with zero compassion

Lacks compassion. Unhelpful response.

Life-changing surgery with compassionate medical team

Absolutely outstanding surgical experience, light-years ahead of my previous procedure where the medical team seemed completely indifferent to patients with chronic health challenges and psychological concerns. The reception personnel, nursing staff, and physicians were all exceptional - I cannot recommend this medical facility highly enough.

Perfect doctor who truly cares

Couldn't imagine a more exceptional general practitioner. Absolutely top-notch medical care and expertise. This doctor goes above and beyond, providing personalized attention and genuine compassion. Highly recommend for anyone seeking a truly outstanding healthcare professional.

Compassionate care at its medical best

In my experience, this medical practice stands out as truly top-notch. Every member of the staff - from the doctors and nurses to the front desk personnel - demonstrates professionalism, warmth, and a genuine commitment to personalized patient care. The facility itself is immaculately maintained and offers a soothing environment that helps put patients at ease.

Compassionate care that exceeded my expectations today

I received a prompt consultation today after struggling with illness for several days. The receptionist displayed remarkable empathy, and the doctor (like all staff at this practice) was incredibly meticulous, compassionate, and handled my case with utmost professionalism. While the NHS often faces harsh criticism, I have consistently experienced top-tier care throughout my long history as a patient here. My sincere gratitude, as always!

Smooth and efficient dental visit with friendly staff

Efficient service with punctual arrival, seamless scheduling, and zero delays or extended waiting periods

Solid basic tool for skill improvement

Solid workout routine that helps me stay on track with my fitness goals. Nothing too intense, but definitely effective for maintaining a consistent exercise regimen.

Exceptional healthcare from caring medical professionals

Dr Holwerda is absolutely exceptional. Shwan, the pharmacist, truly exemplifies professional excellence. Throughout my time in Dover, the entire medical practice provided outstanding service, but these two individuals were particularly remarkable during my four-year association with them. My heartfelt appreciation goes out to them!

Friendly staff that goes above and beyond

Always dependable and ready to assist

Fantastic service with a welcoming atmosphere

Spotless and welcoming

Compassionate healthcare professional made my day better

I don't typically write reviews, but after meeting Ms Gry Kampestuen twice, I felt compelled to share my experience. Despite my initial anxiety, she instantly put me at ease with her warm demeanor. Her ability to make me feel comfortable was remarkable, and I found myself wanting to continue our conversation. When it came to drawing blood, she was incredibly efficient, completing the procedure swiftly and painlessly, which was a stark contrast to my previous encounters. She truly embodies compassion and professionalism.

Trusted healthcare partner for over 25 years

St James has been my medical practice for over a quarter-century. During some periods, I've only visited for routine check-ups, while at other times, I've needed more frequent attention. Over the years, I've become familiar with the various doctors and their individual approaches - some are more technically focused, others more compassionate, and some take a more innovative approach. I've learned to request the physician I believe will best address my specific health concerns. Even when my preferred doctor isn't available, I've consistently received excellent care, appropriate referrals, and thorough follow-up. I have absolutely no criticisms to share.

Fantastic medical care that truly exceeds expectations

I've been with this medical practice for a month since relocating, and it's absolutely the top clinic I've encountered. My previous experiences with Folkestone practices were terrible, but this surgery is incredibly helpful and truly goes the extra mile to arrange in-person consultations. Much appreciation for their outstanding service.

Amazing doctors making healthcare simple and stress-free

Top-notch medical practice in Dover, incredibly accessible with seamless scheduling and consistently supportive staff. Highly recommended for anyone seeking reliable healthcare services.

Amazing healthcare team with heart and skill

I've been a patient at this medical practice for half a decade, and I couldn't be more satisfied! The general practitioners are exceptional, and the nursing staff is even more impressive 🥰 While scheduling an appointment can be challenging, that's purely due to COVID-related constraints, but I still wholeheartedly endorse this clinic 👍🏻

Exceptional care and service beyond expectations

I've been a patient at this medical practice for a year and a half, and I'm truly impressed by the exceptional care and support they've consistently provided. Their service has been nothing short of outstanding, and I am incredibly grateful.